Ordered online, they finished on time and worth money I spent, taste good
Atmosphere: 5
Food: 5
Service: 5
Jeff Holtshopple
TV ad says $9.99 for any topping medium pizza This location charges $10.99 False advertising it’s only $1 more but that’s about 10% more
OMRAN (OR)
i’ve been at alot of dominos stores!! but was the top one i’ve seen ever with there serves thanks guys
Tyler Willardson
Appreciate the staff that has been there for years (Marcelo is great as always) but a lot of the new people seem to be affecting the service negatively. Walked in to pick up my order and out of the 4-5 people working nobody acknowledged me, a lady was on her phone at the stretching table front and center, didn’t even look up until i was by the soda machine where she looked up and looked at me as if she was scared (still holding her phone out scrolling). I walked to the counter and nobody took the initiative to walk up and help (it was dead in there no work to do) so i told all of them i am there for my pick up and another worker from the back came to help. She walked up and wanted me to sign the receipt (completely fine) but then held my food hostage until i signed the receipt, hovering over me. This is not good customer service, they are lucky to have gotten a tip, coming from someone who worked at this location in the past this place has gone downhill. Again, the old staff are still great, they are the reason this review is not lower as i do not want to affect them.
Atmosphere: 1
Food: 3
Service: 1
A N
Didn't eat here. Was passing by. Politely requested to use the restroom. I was allowed. On the way out I thanked the ladies profusely and told them I'd write them a positive review. Thank you.
Service: 5
matthew
tried to order at night and someone picked up and i gave them my address and they said give minute and then they hung up. Absolutely terrible customer survive
Atmosphere: 1
Food: 1
Service: 1
Linda Chin
The service was friendly and the pizza was delicious! Stuffed crust was amazing!
Recommended dishes: Cheesy Bread
David Ochi
Excellent service usually. The brownies are excellent.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Al Sefati
Picked up my pizza right on time, as scheduled, but it wasn’t ready. They had one person working, who told me she’d put it in as soon as possible. While waiting, I asked if I could use their bathroom, and her response? “The bathroom isn’t for customers, it’s employees only.” This, despite a clear customer-facing sign and the fact that it’s a restaurant where you can eat on-site.
Honestly, this might be one of the strangest things I’ve ever experienced. The pizzas aren’t that great to begin with, so I think I’m done with Domino’s. This is ridiculous.
Atmosphere: 1
Food: 2
Service: 1
Nick Boles
The staff forgot to use the order tracking software, so despite monitoring the order progress tracker and being set to receive text messages I was never informed on the status of my order. I figured they were busy when the order was never marked as being placed in the oven, but after an hour I called to ask about it and it was ready. By the time I got there the pizza was no longer hot.
Yesterday night I ordered a pizza by phone and went to pick up. The pizza was burnt and he said it is “over crispy”. You can wait until I make another one. I could not because my kids were hungry at home. They did not offer anything to make it up. Then the guy said our payment system is not working so I will take your credit card to the back of the store for payment and when I said I am not comfortable, he said so I can not give you the pizza. I said It is not my problem but I will bring the money tomorrow. The guy said no payment no pizza. Also, the quality of the pizza never met Dominos’ standards. It was an awful experience.
Atmosphere: 2
Food: 2
Service: 2
Stacy H
Wrong order....again. Will try a different location next time.
Alejandro Herrera Hernandez
An economical place and the pizzas taste very good and the size is very good. Young Victor is very attentive and helped us get the promotions. I thought it was a very good place for dinner and if you want pizza ?
Atmosphere: 5
Food: 5
Service: 5
Alex
The food is to be expected if you've had Dominos before, but why are the items at this location $1.50 to $2.00 more expensive compared to the other Lake Forest Dominos off of Ridge Crest? Makes no sense, and this is pre-tax, too. Won't bother with this location again.
Ordered online, they finished on time and worth money I spent, taste good
Atmosphere: 5
Food: 5
Service: 5
TV ad says $9.99 for any topping medium pizza This location charges $10.99
False advertising it’s only $1 more but that’s about 10% more
i’ve been at alot of dominos stores!! but was the top one i’ve seen ever with there serves
thanks guys
Appreciate the staff that has been there for years (Marcelo is great as always) but a lot of the new people seem to be affecting the service negatively. Walked in to pick up my order and out of the 4-5 people working nobody acknowledged me, a lady was on her phone at the stretching table front and center, didn’t even look up until i was by the soda machine where she looked up and looked at me as if she was scared (still holding her phone out scrolling). I walked to the counter and nobody took the initiative to walk up and help (it was dead in there no work to do) so i told all of them i am there for my pick up and another worker from the back came to help. She walked up and wanted me to sign the receipt (completely fine) but then held my food hostage until i signed the receipt, hovering over me. This is not good customer service, they are lucky to have gotten a tip, coming from someone who worked at this location in the past this place has gone downhill. Again, the old staff are still great, they are the reason this review is not lower as i do not want to affect them.
Atmosphere: 1
Food: 3
Service: 1
Didn't eat here. Was passing by. Politely requested to use the restroom. I was allowed. On the way out I thanked the ladies profusely and told them I'd write them a positive review. Thank you.
Service: 5
tried to order at night and someone picked up and i gave them my address and they said give minute and then they hung up. Absolutely terrible customer survive
Atmosphere: 1
Food: 1
Service: 1
The service was friendly and the pizza was delicious! Stuffed crust was amazing!
Recommended dishes: Cheesy Bread
Excellent service usually. The brownies are excellent.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Picked up my pizza right on time, as scheduled, but it wasn’t ready. They had one person working, who told me she’d put it in as soon as possible. While waiting, I asked if I could use their bathroom, and her response? “The bathroom isn’t for customers, it’s employees only.” This, despite a clear customer-facing sign and the fact that it’s a restaurant where you can eat on-site.
Honestly, this might be one of the strangest things I’ve ever experienced. The pizzas aren’t that great to begin with, so I think I’m done with Domino’s. This is ridiculous.
Atmosphere: 1
Food: 2
Service: 1
The staff forgot to use the order tracking software, so despite monitoring the order progress tracker and being set to receive text messages I was never informed on the status of my order. I figured they were busy when the order was never marked as being placed in the oven, but after an hour I called to ask about it and it was ready. By the time I got there the pizza was no longer hot.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Yesterday night I ordered a pizza by phone and went to pick up. The pizza was burnt and he said it is “over crispy”. You can wait until I make another one. I could not because my kids were hungry at home. They did not offer anything to make it up. Then the guy said our payment system is not working so I will take your credit card to the back of the store for payment and when I said I am not comfortable, he said so I can not give you the pizza. I said It is not my problem but I will bring the money tomorrow. The guy said no payment no pizza. Also, the quality of the pizza never met Dominos’ standards. It was an awful experience.
Atmosphere: 2
Food: 2
Service: 2
Wrong order....again. Will try a different location next time.
An economical place and the pizzas taste very good and the size is very good. Young Victor is very attentive and helped us get the promotions. I thought it was a very good place for dinner and if you want pizza ?
Atmosphere: 5
Food: 5
Service: 5
The food is to be expected if you've had Dominos before, but why are the items at this location $1.50 to $2.00 more expensive compared to the other Lake Forest Dominos off of Ridge Crest? Makes no sense, and this is pre-tax, too. Won't bother with this location again.
Great in every way!
Atmosphere: 5
Food: 5
Service: 5
Loading...