El Pollo Loco

21212 Bake Pkwy, Lake Forest
(949) 454-8312

Recent Reviews

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Gabriela C

Smells like sewer as soon as you walk in. I don’t know how people were sitting there eating

Jayesh

Old frowning lady very rude

Atmosphere: 2

Food: 5

Service: 1

Amir Yoonesi

I ordered the Tostada, but the lettuce on top was in really bad condition, it tasted frozen or even spoiled. When I mentioned it to the store manager, he insisted everything was fine, even though I’ve ordered the same item at other branches and never had this issue.
In the end, the photos and video I uploaded speak for themselves

Atmosphere: 4

Food: 2

Service: 3

James

The kiosk ordering is inconvenient I would much rather have interacted with a person rather than a computer. Food was good but chicken pieces are
small

Atmosphere: 5

Food: 5

Service: 1

Cathy Marquez

The food was good, but the size of the chicken pieces keep shrinking and the price is inflating. I don’t like the kiosk ordering. When I go to a restaurant I want to be served. Also, the kiosk kept making beeping noises while I was eating. Very annoying.

Atmosphere: 4

Food: 4

Service: 3

John P

This location was good overall.

john shults

Could use a remodel

Atmosphere: 3

Food: 4

Service: 5

Koma Australian Shepherd

Everything good and fast for what it is

Atmosphere: 5

Food: 5

Service: 5

Alex Ambrosi

3 for 5 deal! 😋

Antonio Gonzalez

Iam a customer for long time always be served with good attitude from the staff

Atmosphere: 5

Food: 5

Service: 5

Reyna Jazmín

Cleanest location I’ve been at so far. Staff was very friendly and attentive, food was great. Will definitely be coming back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl, Original Pollo Bowl, Avocado Chicken Salad, Double Chicken Avocado Salad, Mexican Caesar Bowl

Nazma Mandal

I love coming to eat at this location when I am in the area.

Atmosphere: 5

Food: 5

Service: 5

Amir “kevin” Nikookary

The manager , she was great .
She was caring and gave everyone personal attention

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl

Danielle Willis

Yo, I copped a sweet $5 off any purchase deal and went for the Grande Avocado Chicken bowl-on the other hand, Alex went full-on burrito mode

Rosaura Coronado

Amazing chicken! Never fails to taste and look great! The staff always friendly and restaurant always clean so that’s a plus!!

Atmosphere: 5

Food: 5

Service: 5

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