El Pollo Loco

23601 El Toro Rd, Lake Forest
(949) 855-1133

Recent Reviews

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Mr Perez

No gloves. I just walked out with no food in hand.

SoCalMa C

Terrible customer service, employees are rude and don’t care. I asked for extra salsa and was charged $1.20, I normally get it at no cost. I asked why and they said they “always” charge for it (not true). I paid for it because I really wanted it. I speak Spanish so I ordered in Spanish- but while I was waiting for it, another man came behind me and asked for extra salsa in English and he got it for free!!

the man that asked for salsa was white and he got better service than me. The cashier was Hispanic and spoke both English and Spanish but I guess she treated the man better because he was clearly American… ridiculous- I should get good service regardless of what language I speak!

Minni Huang

We like the healthy food here.

Atmosphere: 5

Food: 5

Service: 5

Alex Ambrosi

BOGO chicken quesadillas!

Victorina Garcia

Rice a little dry and the tortiyas a little cold but I know they will improve on this and next time it will be better

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Pollo Asado

lol lol (gaming)

These team are the best from foods and services

Parking: Plenty and safe.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Half Chicken Meal

Zeus Calva

Very nice employees!

Dietary restrictions: They sell good salads and other good healthy options.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Macaroni and Cheese

jeff maloy

Best service in the world been coming here for years keep up the good work

Atmosphere: 5

Food: 5

Service: 5

Teddy (gaming)

These team are the best from foods and services

Jose luis Posadas garduño

a nice place

Atmosphere: 5

Food: 5

Service: 5

Jay Sohia

I called around 9:50 and they say close at 11 pm I get there 10:20 they are closed the owner needs to be aware

Anacleto Palomera

Everything good except for the LOUD MUSIC. I'm a senior person, loud music no good for my ears

Atmosphere: 1

Food: 5

Service: 5

Antonio Salinas

Thank you for your help Fabiola your service was perfect the food was also very good I wille return next time to this pollo loco 5 stars

Atmosphere: 5

Food: 5

Service: 5

jose diaz

Goog service thanks

Atmosphere: 5

Food: 5

Service: 5

Alvaro Martínez

I love this place

Atmosphere: 5

Food: 5

Service: 5

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