Not the the best representation of El Pollo Loco brand.
Atmosphere: 4
Food: 4
Service: 4
Tedd Saunders
How do they grill so much chicken without burning it? The cooks are amazing and customer service is even better they even give you samples of chicken! Atmosphere needs to be modernized on all el pollo loco locations. Tables look like a 1970 design. See Tesla restaurant for comparison
Atmosphere: 3
Food: 5
Service: 5
Alen Beygelman
Always happy with these establishments. The chicken is done right here
Atmosphere: 5
Food: 5
Service: 5
Quang Lam
These guys just stand there when you come to pick up your food. They don't even ask me why am I here for. I waited over 5 minutes just to get the attention.
Atmosphere: 4
Food: 5
Service: 1
Mr Perez
No gloves. I just walked out with no food in hand.
Atmosphere: 1
Food: 1
Service: 1
SoCalMa C
Terrible customer service, employees are rude and don’t care. I asked for extra salsa and was charged $1.20, I normally get it at no cost. I asked why and they said they “always” charge for it (not true). I paid for it because I really wanted it. I speak Spanish so I ordered in Spanish- but while I was waiting for it, another man came behind me and asked for extra salsa in English and he got it for free!!
the man that asked for salsa was white and he got better service than me. The cashier was Hispanic and spoke both English and Spanish but I guess she treated the man better because he was clearly American… ridiculous- I should get good service regardless of what language I speak!
Minni Huang
We like the healthy food here.
Atmosphere: 5
Food: 5
Service: 5
Alex Ambrosi
BOGO chicken quesadillas!
Victorina Garcia
Rice a little dry and the tortiyas a little cold but I know they will improve on this and next time it will be better
It's El polo loco. Nothing new.
Not the the best representation of El Pollo Loco brand.
Atmosphere: 4
Food: 4
Service: 4
How do they grill so much chicken without burning it? The cooks are amazing and customer service is even better they even give you samples of chicken! Atmosphere needs to be modernized on all el pollo loco locations. Tables look like a 1970 design. See Tesla restaurant for comparison
Atmosphere: 3
Food: 5
Service: 5
Always happy with these establishments. The chicken is done right here
Atmosphere: 5
Food: 5
Service: 5
These guys just stand there when you come to pick up your food. They don't even ask me why am I here for. I waited over 5 minutes just to get the attention.
Atmosphere: 4
Food: 5
Service: 1
No gloves. I just walked out with no food in hand.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service, employees are rude and don’t care. I asked for extra salsa and was charged $1.20, I normally get it at no cost. I asked why and they said they “always” charge for it (not true). I paid for it because I really wanted it. I speak Spanish so I ordered in Spanish- but while I was waiting for it, another man came behind me and asked for extra salsa in English and he got it for free!!
the man that asked for salsa was white and he got better service than me. The cashier was Hispanic and spoke both English and Spanish but I guess she treated the man better because he was clearly American… ridiculous- I should get good service regardless of what language I speak!
We like the healthy food here.
Atmosphere: 5
Food: 5
Service: 5
BOGO chicken quesadillas!
Rice a little dry and the tortiyas a little cold but I know they will improve on this and next time it will be better
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pollo Asado
Restaurantji Recommends
These team are the best from foods and services
Parking: Plenty and safe.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Chicken Meal
Very nice employees!
Dietary restrictions: They sell good salads and other good healthy options.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Macaroni and Cheese
Best service in the world been coming here for years keep up the good work
Atmosphere: 5
Food: 5
Service: 5
These team are the best from foods and services
a nice place
Atmosphere: 5
Food: 5
Service: 5
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