Every single time they screw up an order. Whether it's a missing (or 4) sauce, the WRONG sauce, or they dont bother to look when it says NO lettuce/pickles/tomatoes or whatever (still have pickle or tomato juice running the sandwich... nevermind what if im ALLERGIC to one of those ffs.
Or the attitude of the manager. Older Hispanic lady, who says "sauce is 50 cents!" Amd slams the window while you're talking.
Maybe its a language barrier, but then why is she the manager? So rude. I HATE having to go to this location and avoid it if I can.
Atmosphere: 1
Food: 4
Service: 1
Mandi Rosales
The food was great but both times was put in the bag upside down so everything fell out of the tacos and wraps! Still tasted great 🙃
Atmosphere: 5
Food: 5
Service: 4
John Caballero
Good service. Always enjoyed the Tacos & eggrolls.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Egg Rolls
Roger Jones
Waited fifteen minutes with one car in front of me for a coke....
Atmosphere: 3
Food: 5
Service: 1
raymond gaxiola
Ordered a jr jumbo jack with cheese and no pickles an recieved and regular jr jumbo jack,and the mexican kid with the slick back hair (like an off brand edgar)was so rude to me over the microphone and when i get up to the front he doesnt keep his same energy like a girl,he should be trained in customer service again, id rather go to jack in the box laguna hills instead
Atmosphere: 1
Food: 2
Service: 1
Emma Bassett
The dude that was in the window on 1/7 at around 2am in all black and sunglasses is the chilliest dude to ever take my order. When I come back I'll look forward to seeing him again!
Atmosphere: 5
Food: 5
Service: 5
Ahrdee
Staff are rude,soda machine doesnt work and they gave us a wrong order.
Atmosphere: 1
Food: 1
Service: 1
Nick
Hanging up On all phone calls while open
Atmosphere: 1
Food: 1
Service: 1
Angel Villalpando
My experience with the lady in the front was not good had attitude and kept messing up my order
This Jack is easy access from freeway. EXCELLENT staff, friendly and nice. This location is between Laguna Hills and Lake Forest. Jack always has deals. Feels comfortable and ? ? I HIGHLY RECOMMEND THIS PLACE ?
Atmosphere: 5
Food: 5
Service: 5
Michael Livingston
Jacks. Tacos for any occasion. Wish they were in NY.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Tacos
Adham Latif
I really like the option of having breakfast items at any time of the day.
Atmosphere: 5
Food: 5
Service: 5
Mel Lara
I stopped by to get a quick bite during the early morning. The cashier was too dry ( room for improvement on soft skills). Napkins provided with food are the cheapest napkins on earth. The men's restroom sink is too dirty.
It's a Jack in the box...
Atmosphere: 3
Food: 3
Service: 3
Every single time they screw up an order. Whether it's a missing (or 4) sauce, the WRONG sauce, or they dont bother to look when it says NO lettuce/pickles/tomatoes or whatever (still have pickle or tomato juice running the sandwich... nevermind what if im ALLERGIC to one of those ffs.
Or the attitude of the manager. Older Hispanic lady, who says "sauce is 50 cents!" Amd slams the window while you're talking.
Maybe its a language barrier, but then why is she the manager? So rude. I HATE having to go to this location and avoid it if I can.
Atmosphere: 1
Food: 4
Service: 1
The food was great but both times was put in the bag upside down so everything fell out of the tacos and wraps! Still tasted great 🙃
Atmosphere: 5
Food: 5
Service: 4
Good service. Always enjoyed the Tacos & eggrolls.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Egg Rolls
Waited fifteen minutes with one car in front of me for a coke....
Atmosphere: 3
Food: 5
Service: 1
Ordered a jr jumbo jack with cheese and no pickles an recieved and regular jr jumbo jack,and the mexican kid with the slick back hair (like an off brand edgar)was so rude to me over the microphone and when i get up to the front he doesnt keep his same energy like a girl,he should be trained in customer service again, id rather go to jack in the box laguna hills instead
Atmosphere: 1
Food: 2
Service: 1
The dude that was in the window on 1/7 at around 2am in all black and sunglasses is the chilliest dude to ever take my order. When I come back I'll look forward to seeing him again!
Atmosphere: 5
Food: 5
Service: 5
Staff are rude,soda machine doesnt work and they gave us a wrong order.
Atmosphere: 1
Food: 1
Service: 1
Hanging up
On all phone calls while open
Atmosphere: 1
Food: 1
Service: 1
My experience with the lady in the front was not good had attitude and kept messing up my order
Food: 5
Service: 1
Restaurantji Recommends
This Jack is easy access from freeway. EXCELLENT staff, friendly and nice. This location is between Laguna Hills and Lake Forest. Jack always has deals. Feels comfortable and ? ? I HIGHLY RECOMMEND THIS PLACE ?
Atmosphere: 5
Food: 5
Service: 5
Jacks. Tacos for any occasion. Wish they were in NY.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Tacos
I really like the option of having breakfast items at any time of the day.
Atmosphere: 5
Food: 5
Service: 5
I stopped by to get a quick bite during the early morning.
The cashier was too dry ( room for improvement on soft skills).
Napkins provided with food are the cheapest napkins on earth.
The men's restroom sink is too dirty.
..and the
Atmosphere: 3
Food: 3
Service: 2
Purchased the Bonus Jack ... it was a joke jack.
Food: 1
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