Drive through extremely slow. If you can go other Jack, don't come here.
Acorn Jones
Very mean service from JINTBX employees. They stole my Oreo shake and tried to blame it on my door dash driver. Since I fractured my back the guy was kind enough to drive me to jack in the box to get my shake back. Very trashy service
Atmosphere: 1
Service: 1
Jan Infield
This place has been there since the 70's! Well, one day I stopped in. Waited forever for a hamburger, which was cold!. Fries came hot though. Soda machine outdated. These folks cater to the drive through line; thus my cold burger and long wait for me inside. I may at some future time try the drive through but never inside again it is very dreary. Limited staff of nice ladies doing their best to keep up.
Atmosphere: 1
Food: 2
Service: 1
Ali Jamshidi
I went to this Jack in the Box (or as I call it, Jack in the Crack) a few times since it’s close to my home. Honestly, it’s terrible. I’ve tried both dining inside and the drive-thru, and every time the experience was bad. The inside of the restaurant was filthy, every table was dirty and hadn’t been cleaned and the food was always old and cold, same with the drive-thru. I finally stopped going there and now I go to the one on Lake Forest Drive, which is always much cleaner and nicer. Stay away from this location. Thanks
Atmosphere: 1
Food: 1
Service: 1
Fawad Ahmadi
All right where to begin 🤔 no one inside the restaurant a few cars outside. The tables had crumb dirt debris the floors had trash! And literally there is a broken exit door that anyone can just open and get into the restaurant. Is also a safety concern for the employees and a safety concern for the company because who's not to say someone can just barge in because you have a broken exit door with no locks XD the service it's really good the employees are most part very happy and upbeat compared to some places which is a huge 👍. They might consider refilling their soda machine more often because when I went there is only literally four options lol. If they can just fix that exit door and maintain cleaner standards I would highly appreciate that.
Atmosphere: 2
Food: 5
Service: 5
Heidi Wagner-Thomas
Went around lunchtime. I ordered thru the kiosk on the counter and it seemed like they were pretty slow in the making of the food. There was 1 person ahead of me and 1 after. It was what my 90 year old Mom wanted.
Atmosphere: 3
Food: 3
Service: 2
Adrian Elias
Lady having a bad day held my food for like 10 minutes at an empty drive thru
Atmosphere: 1
Food: 1
Service: 1
Matheo Corvera
the service was slow, but the food was amazing, great environment and great food.
Atmosphere: 5
Food: 5
Service: 3
Ami Busby
Good food and fast service.
Food: 5
Service: 5
Anthony Fontana
The kid at the drive-through named Alejandro was incredibly rude and unprofessional. He got the order wrong consistently three or four times this morning when trying to order and when I asked for the manager, he lied and said that he was the manager and refused to show his badge. He then proceeded to argue rather than doing the right thing and listening to the order due to his mess up. I ordered a combo that was supposed to come with hashbrowns and it did not come with hashbrowns. He should not have a job here and if he is in leadership he should be immediately removed. Having been a form of manager it is incredibly disappointing to see People not take accountability for their actions. I was also not provided with the receipt For the order so was unable to call corporate. Alejandro should be removed from his position as soon as possible.
You know I do eat Jack in the Box time to time but this location tonight everything out is wrong on top of that I was no napkin no sauce I have to ask one by one can have napkin can have sauce what kind of drive-thru you have to ask everything essential thing napkin come on why after napkin for to go food
Atmosphere: 2
Food: 2
Service: 1
lucho gc
We just stopped for some food by the drive thru, but the guy taking the order was rushing so bad, he just wanted to tell us the total right away, even though we haven't finished to do our order. At the end the whole order was messed up.
Kristi Stowell Cole
Had the pink pineapple 🍍 shake - very good!
Atmosphere: 4
Food: 5
Service: 5
Greg Gardner
A guilty pleasure of mine. I have a weak spot for the Sourdough Jack.
Drive through extremely slow. If you can go other Jack, don't come here.
Very mean service from JINTBX employees. They stole my Oreo shake and tried to blame it on my door dash driver. Since I fractured my back the guy was kind enough to drive me to jack in the box to get my shake back. Very trashy service
Atmosphere: 1
Service: 1
This place has been there since the 70's! Well, one day I stopped in. Waited forever for a hamburger, which was cold!. Fries came hot though. Soda machine outdated. These folks cater to the drive through line; thus my cold burger and long wait for me inside. I may at some future time try the drive through but never inside again it is very dreary. Limited staff of nice ladies doing their best to keep up.
Atmosphere: 1
Food: 2
Service: 1
I went to this Jack in the Box (or as I call it, Jack in the Crack) a few times since it’s close to my home. Honestly, it’s terrible. I’ve tried both dining inside and the drive-thru, and every time the experience was bad. The inside of the restaurant was filthy, every table was dirty and hadn’t been cleaned and the food was always old and cold, same with the drive-thru. I finally stopped going there and now I go to the one on Lake Forest Drive, which is always much cleaner and nicer. Stay away from this location. Thanks
Atmosphere: 1
Food: 1
Service: 1
All right where to begin 🤔 no one inside the restaurant a few cars outside. The tables had crumb dirt debris the floors had trash! And literally there is a broken exit door that anyone can just open and get into the restaurant. Is also a safety concern for the employees and a safety concern for the company because who's not to say someone can just barge in because you have a broken exit door with no locks XD the service it's really good the employees are most part very happy and upbeat compared to some places which is a huge 👍. They might consider refilling their soda machine more often because when I went there is only literally four options lol. If they can just fix that exit door and maintain cleaner standards I would highly appreciate that.
Atmosphere: 2
Food: 5
Service: 5
Went around lunchtime. I ordered thru the kiosk on the counter and it seemed like they were pretty slow in the making of the food. There was 1 person ahead of me and 1 after.
It was what my 90 year old Mom wanted.
Atmosphere: 3
Food: 3
Service: 2
Lady having a bad day held my food for like 10 minutes at an empty drive thru
Atmosphere: 1
Food: 1
Service: 1
the service was slow, but the food was amazing, great environment and great food.
Atmosphere: 5
Food: 5
Service: 3
Good food and fast service.
Food: 5
Service: 5
The kid at the drive-through named Alejandro was incredibly rude and unprofessional. He got the order wrong consistently three or four times this morning when trying to order and when I asked for the manager, he lied and said that he was the manager and refused to show his badge. He then proceeded to argue rather than doing the right thing and listening to the order due to his mess up. I ordered a combo that was supposed to come with hashbrowns and it did not come with hashbrowns. He should not have a job here and if he is in leadership he should be immediately removed. Having been a form of manager it is incredibly disappointing to see People not take accountability for their actions. I was also not provided with the receipt For the order so was unable to call corporate. Alejandro should be removed from his position as soon as possible.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Breakfast Jack Combo
Restaurantji Recommends
You know I do eat Jack in the Box time to time but this location tonight everything out is wrong on top of that I was no napkin no sauce I have to ask one by one can have napkin can have sauce what kind of drive-thru you have to ask everything essential thing napkin come on why after napkin for to go food
Atmosphere: 2
Food: 2
Service: 1
We just stopped for some food by the drive thru, but the guy taking the order was rushing so bad, he just wanted to tell us the total right away, even though we haven't finished to do our order. At the end the whole order was messed up.
Had the pink pineapple 🍍 shake - very good!
Atmosphere: 4
Food: 5
Service: 5
A guilty pleasure of mine. I have a weak spot for the Sourdough Jack.
Atmosphere: 3
Food: 5
Service: 5
Those plain tacos I love em
Atmosphere: 4
Food: 4
Service: 4
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