Jersey Mike's Subs
23572 El Toro Rd Suite B, Lake Forest
(949) 770-0270
Recent Reviews
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This place has the best subs ever! The employees
Especially Mathew were the best. Mathew put a good amount of food, and was very helpful. I would definitely come back to this place!
Nice people work here. The food is good for the price.
Take out was ready
Jersey Mike's is always a good choice. The food is always fresh!
No attention to delivery drivers
Scott and Fabian and Forest they are amazing just there customers and service this is my favorite Mike's spot to go for dinner for the family!!!!
It was a long day, I ordered a giant chicken Philly, w/ extra meat, cheese, and mayo, onions, no peppers. I got home to the wrong order. I called and spoke with Jonathon. He told me to come up and he would make it right. He did! No hassle. I brought the other sandwich up that had peppers, which I didn’t want, he told me to keep it. I normally don’t do that but we spent $36 on dinner. Fantastic team and good food. I’m sorry I was that customer today but I appreciate making it right. Thank you, I’ll be back!!!
Atmosphere: 4
Food: 5
Service: 5
Horrible customer service. I have allergies so I politely asked for my food to be prepared using clean gloves and a clean knife. There was a big black guy who said yes yes yes good, and started wiping the table without paying attention to me. Then he started looking at his colleague, a Latin guy, and whispering something about me and giggling. I wanted to eat inside, but the attitude made me feel disgusted to stay there. How do you even hire such ill-mannered boorish people? You should train your staff better!
Service: 1
We come here at least twice per week to get food for my kids. Staff is super friendly and the food is always fresh and tasty. They are very accommodating to our special requests and they even remember our usual order when we come in. Definitely our favorite location!
Kid-friendliness: Great for picky kids
Atmosphere: 5
Food: 5
Service: 5
Typically when you walk in to a place and they are about to close you are greeted with negativity and looks screaming the words wtf
But when you walk in to Jersey Mike's off El Toro by the 5 Freeway you are pleasantly greeted by Scott and his team!
He stopped what he was working on and greeted me 15 min prior to the store close and made me the best Jersey Mike's Sub I've ever had and I frequent different locations biweekly. Then he proceeded to have a casual honest conversation with me while making the cheesesteak before fishing the transaction and aiding his team in finding their closing responsibilities.
Thank you to Scott for making my night
As a business owner I see this effort, upper management you have a gem promote this guy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Cheese Steak, Mike's Famous Philly
Restaurantji Recommends
Don’t get me wrong the food here is great. On the other hand, both times I’ve been to this location the bathroom has been pretty dirty. Now for the service, we had a $100 bill, we asked if there is any way they could accept it and one of the employees (the meat slicer) yelled at us and said “absolutely not buddy” and proceeded to give us dirty looks as we ate in the restaurant. I would have let the rudeness slide, but the devious looks he was giving me made me feel uncomfortable.
Atmosphere: 1
Food: 5
Service: 1
These folks were so fast and accommodating. One worker was so good he was working on four sandwiches at a time and didn’t miss a beat!
Atmosphere: 4
Food: 5
Service: 5
Excellent all the way around
Atmosphere: 5
Food: 5
Service: 5
Sont bother Ordering ahead they will make you wait no matter what.
Atmosphere: 1
Food: 1
Service: 1
This is my favorite location literally!! I’ve been going here for last 2 years and i have always had the best experience. The staff are soooo friendly and so kind! The supervisor always has great attitude and smiles all the time! Great vibe!!
Atmosphere: 5
Food: 5
Service: 5
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