La Michoacana Premium

I ordered a strawberries con crema and a chocolate banana. As I am waiting to be rung up at the register a man put his arm over me to pay at the register.. mind you I was waiting to be rung up and the ladies didn’t even tell me anything to move over as I assumed I was being run up for my order. The items I ordered were delicious but the customer service not great at all!!!

Service was 5 stars the girls were very nice and helpful. My dislike is there are absolutely no stickers proving information on what is the Icecream flavors available, we had to scan a code and see the available flavors on our phone, by then we lost our turn and other customers pass us because we had no idea what is what, we go on the website to see the flavors are only written and no photos are provided to see what is what so we have to proceeded to ask the nice girls what flavor is this, and this one, and this one 🙄 this systems seams very annoying. Again service was great.

I wish this place actually had a phone number that works. I tried to DoorDash from here but I’m allergic to an ingredient and I can’t remove it on the app. Last time my dasher had to tell them cause I was unable to contact them. Based on reading reviews staffing seems to be a problem..

This place was a great place to get some firm ice cream So delicious 😋 large selection.

Never have what's on the menu and always a new excuse very disappointing

Always lacking materials to make you want or the offer on the menu. always an excuse for not having the item's.

I can't too much ice cream but I like to have three flavor on my small ice cream, why can't I get 1 scoop of one flavor and half of other two flavors since the small is for 2 flavors only? Doesn't make any sense, also there only one size for fruit! I m a business operator and consultant, you would have so much more business (volume) $$$ and satisfied repeating customers. Other than service and attitude I love the icecream and ambiance, you could even have a couch and coffee table to relax and eat ice cream, just like a lounge are, since you have plenty of space.
Thank you
David Uribe

Atmosphere: 5

Food: 5

Service: 1

What a good place, excellent service, the ice creams and popsicles are very delicious

Atmosphere: 5

Food: 5

Service: 5

$4.99 per popsicle is more than ridiculous since the tamarind ones I bought are almost pure water with sugar and very little pulp. Definitely not premium.

Food: 1

Service: 4

The icecream is good, I don’t mind the price but the service and atmosphere is the worst. Loud music full of disgusting profanities. It’s hard to get someone to get out to help clients from the back seems like there is a bunch of employees in the back and you can hear them loudly talking and laughing also the floors are gross.

Atmosphere: 1

Food: 4

Service: 1

I ordered a tostilocos and the lemon juice was a really bad taste it make everything taste really bad, I just call to make sure don't happen to someone else I ask for the manager and some girl responds and when I'm finished telling her what happened she responded well I'm not the manager she will be here tomorrow ,I'm like ok . What a bad experience and to expensive almost 50 dollars for not good quality of tostilocos.

Food: 1

Service: 1

Bad experience....at 8 at night they have many of the items sold out

Atmosphere: 1

Food: 1

Service: 1

I visited the Michoacana in Lake Forest and had an excellent experience. The place was very clean, played great music, and the attention to detail was impressive. The girls who assisted me were extremely kind. I highly recommend this place, rating it 20 out of 10.

Food: 5

The place was very dirty. Was 3 employees. lady's but only 2 was talking so dad about of the costumers in Spanish. She don't speak like mexican .was different. To dad for the owner!!!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Ice Cream Cones

One of the Best ice creams in Lake Forest ?Real fruits have inside and are very tastyNicely stuff ? and try tequila ice cream ?

Vegetarian options: Fruit ice cream does not have any milk or dairy

Kid-friendliness: Good for kids and parents ?

Atmosphere: 4

Food: 4

Service: 4