Everything good in this location. They are fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Ernest Benares
Great staff
Atmosphere: 5
Food: 5
Service: 5
Katya Safranovich
Today, in the extreme heat, I walked into Starbucks while pregnant, just to ask for a cup of water. The female barista refused and said I had to buy something first.
It felt really upsetting and strange. I wasnât feeling well, and there were no stores nearby to simply get some water. I never thought Starbucks would deny something as basic as water
Service: 1
Annabella Garcia
I never do bad reviews but my experience today was upsetting. And for someone who works in the food industry I didnât appreciate the way my situation was handled. My order was placed at 9:45am and did not receive it until 10:30am ish and if it wasnât because I SPOKE UP. Everyone just kept staring at me instead of asking what my name was. I get it, it was busy. When I asked the first time about my order instead of checking they said they were working on it. Not until I had to go to the cashier and asked about the status of my order. They âredidâ my drink but instead of making it their first priority, since Iâve been there at that point 30-40 mins, they made other orders and when they had the chance they did mine. When a customer comes asking for an order when theyâve been waiting for over 15 mins, please take the time to look into an order instead of saying âwe are working on itâ. Itâs common sense and common courtesy.
Food: 4
Service: 1
Anita Senior Placement
My favorite Starbucks location. Service is always excellent. Always busy but very efficient. Every team member at this location is always going above and beyond. Very friendly.
Atmosphere: 5
Service: 5
Jenna Rios
Andrew was the best! He helped me out when I messed up my mobile order. Great customer service and super attentive.
Atmosphere: 5
Food: 5
Service: 5
Jeremiah Harper
Nice starbucks off El Toro no drive through it closes fairly early for a Starbucks considering most are open late. I don't drink as much starbucks as I used to yet it's still a good place to grab coffee on the go.
ordered some cake pop and milk for my daughter. guy told me to wait for it. waited 10mins just to be told that they dont have an order for it. you literally just took my money 10mins ago and yoire saying u dont have an order for one? ridiculous.
Atmosphere: 1
Service: 1
Christine Manger
Worst customer service Iâve ever experienced.
Atmosphere: 1
Food: 1
Service: 1
tommytheshimigami
Was banned from location for a rule I did not know about, left everything cleaner then before I went in the store, tried talking with upper managment and explaining I did nothing wrong and that I was banned for the wrong reasons, and they laughed at me as I was explaining myself to them. They are unruly shill and a company that supports absolutism and athoritarianism, you are guilty without proof, and you can never be proven innocent, even without having done one thing wrong or inconvienincing one person. Oh and also they would have never known if I didnt tell them myself. Because of how confident that I made no mess or inconvienienced one person whatsoever. Yet they saw it as an opportunity to cancel somone they were jealous of. Thank you.
Atmosphere: 1
Food: 1
Service: 1
L Sturiale
Love the Apple chai Latte!
Atmosphere: 5
Food: 5
Service: 5
Eric Mammen
The parking lot is crazy at this location; however, they consistently make the drinks correctly here and ready for pickup when stated. Only a few tables for seating inside and 4-5 tables outside.
Not the cleanest starbucks I've been to but the staff was friendly.
Atmosphere: 3
Food: 5
Service: 5
A had a good experience here. The baristas were friendly.
Atmosphere: 5
Food: 5
Service: 5
Very kind employees they always say hi to me and say thank you to me even when I just pick up my mobile order. Thank you đ©·
Atmosphere: 5
Food: 5
Service: 5
Everything good in this location. They are fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Great staff
Atmosphere: 5
Food: 5
Service: 5
Today, in the extreme heat, I walked into Starbucks while pregnant, just to ask for a cup of water. The female barista refused and said I had to buy something first.
It felt really upsetting and strange. I wasnât feeling well, and there were no stores nearby to simply get some water. I never thought Starbucks would deny something as basic as water
Service: 1
I never do bad reviews but my experience today was upsetting. And for someone who works in the food industry I didnât appreciate the way my situation was handled. My order was placed at 9:45am and did not receive it until 10:30am ish and if it wasnât because I SPOKE UP. Everyone just kept staring at me instead of asking what my name was. I get it, it was busy. When I asked the first time about my order instead of checking they said they were working on it. Not until I had to go to the cashier and asked about the status of my order. They âredidâ my drink but instead of making it their first priority, since Iâve been there at that point 30-40 mins, they made other orders and when they had the chance they did mine.
When a customer comes asking for an order when theyâve been waiting for over 15 mins, please take the time to look into an order instead of saying âwe are working on itâ. Itâs common sense and common courtesy.
Food: 4
Service: 1
My favorite Starbucks location.
Service is always excellent.
Always busy but very efficient.
Every team member at this location is always going above and beyond. Very friendly.
Atmosphere: 5
Service: 5
Andrew was the best! He helped me out when I messed up my mobile order. Great customer service and super attentive.
Atmosphere: 5
Food: 5
Service: 5
Nice starbucks off El Toro no drive through it closes fairly early for a Starbucks considering most are open late. I don't drink as much starbucks as I used to yet it's still a good place to grab coffee on the go.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
ordered some cake pop and milk for my daughter. guy told me to wait for it. waited 10mins just to be told that they dont have an order for it. you literally just took my money 10mins ago and yoire saying u dont have an order for one? ridiculous.
Atmosphere: 1
Service: 1
Worst customer service Iâve ever experienced.
Atmosphere: 1
Food: 1
Service: 1
Was banned from location for a rule I did not know about, left everything cleaner then before I went in the store, tried talking with upper managment and explaining I did nothing wrong and that I was banned for the wrong reasons, and they laughed at me as I was explaining myself to them. They are unruly shill and a company that supports absolutism and athoritarianism, you are guilty without proof, and you can never be proven innocent, even without having done one thing wrong or inconvienincing one person.
Oh and also they would have never known if I didnt tell them myself. Because of how confident that I made no mess or inconvienienced one person whatsoever. Yet they saw it as an opportunity to cancel somone they were jealous of. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Love the Apple chai Latte!
Atmosphere: 5
Food: 5
Service: 5
The parking lot is crazy at this location; however, they consistently make the drinks correctly here and ready for pickup when stated. Only a few tables for seating inside and 4-5 tables outside.
Atmosphere: 4
Food: 5
Service: 5
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