Starbucks

20451 Alton Pkwy, Lake Forest
(949) 322-3785

Recent Reviews

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Anne Minette

I used to visit this location everyday, but I’ve decided to stop permanently. The quality of their drinks & service has gone downhill, which is incredibly disappointing. The staff is outright rude & often gives me unpleasant looks whenever I come in. My go-to order is a matcha latte, but there have been several times when it tasted like they just served me a glass of milk with no matcha powder. Recently, I even got one that was half foam. Since I usually grab my drink on my way to work, it’s frustrating because I don’t have time to go back and have it fixed. I hope their staff receives better training because it feels like a complete waste of money.

Read the reviews below mine, it all says pretty much the same🤷🏼‍♀️

Atmosphere: 3

Food: 1

Service: 1

Brooks Brummell

i ordered a iced shaken espresso with peppermint chocolate cold foam and light ice and when i got the drink it was literally more than half foam. in what world is it standard to have over half of the coffee be foam. every time i’ve ordered this drink, there is a small amount of foam maybe 2 inches thick. usually i don’t have problems with this place but cmon u can’t be scamming ppl like that

Food: 1

Service: 5

Sunil Sadarangani

I just went to get a latte at this location. The main barista (probably the manager) was pretty cut and dry with no personal public relations to greet and talk to the customer in a courteous manner. And Starbucks has the tip option even before paying. Why should we tip servers like that! But I will went ehad and tipped.

samuel mayorga

Absolutely great the staff is amazing, they are always very kind

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Caramel Coffee, Vanilla Crème, Marshmallow Dream Bar, Iced Caramel Apple Cream Latte

Dave Ferry

The kindest people having the best service. Wonderfully new umbrellas with the most comfortable furniture.
~This is a five star Starbucks.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Caramel Coffee

Emre Akguc

The atmosphere is cozy and inviting, perfect for catching up with friends or getting some work done. The coffee is nice, with a wide variety of options to choose from. The staff is friendly and knowledgeable, always willing to recommend something new or make your favorite drink just the way you like it. Higly recommend

Atmosphere: 5

Food: 5

Service: 5

Luca Maldini

Very good! ?? It's a chill and nice place. Outdoor seating is nice and comfy, and the service and food is great. I recommend ?

Atmosphere: 5

Food: 4

Service: 4

Kenneth Hofferber

Good atmosphere and staff are very helpful.

Atmosphere: 5

Food: 5

Service: 5

Mir MC

They are very friendly and deliver orders on time. The place stays busy but you find a place to sit to try a variety of hot and/or cold drinks.

Atmosphere: 5

Food: 5

Service: 5

Miriam MC

They are very friendly and deliver orders on time. The place stays busy but you find a place to sit to try a variety of hot and/or cold drinks.

Atmosphere: 5

Food: 5

Service: 5

Navid Gharavi

I usually have a really low expectation from a Starbucks but this place can disappoint you amazingly. They have really rude and indifferent staff and they treat you as if they actively hate you being in their shop. They always misplace your and do not read the name of orders most of the time. I order the chocolate croissant warmed up and the only possible way they can mess it up was to not have it warmed up but not only they miss placed it to the other section of the the store but after waiting for a long time when I asked them for it somebody just said ohhh it was here and it was cold and not only they did not warm it up but not even a single “sorry” was said as if it was my fault that order got placed on the wrong side of the store. UTTERLY DISAPPOINTING.

Atmosphere: 2

Food: 1

Service: 1

MONIKA NOVOA

Love their Coffee and sandwiches!

Atmosphere: 5

Food: 5

Service: 5

Jason George

Consistently the worst trained staff of any Starbucks. Truly awful drinks.

Atmosphere: 2

Food: 1

Service: 3

andres sheets

Closes before posted

Service: 1

Jungsoo Lee

why do you want tip?

Atmosphere: 3

Food: 5

Service: 3

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