Starbucks
27412 Portola Pkwy G, Lake Forest
(949) 328-0514
Recent Reviews
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The staff at this Starbucks is exceptional. I got a croissant and coffee, as I usually do here for my breakfast before work. I had a case of butter fingers and dropped my croissant on the floor on the way out. Since it was my mistake, I wasn’t going to ask them for another, so I threw it out and headed back to the office, disappointed I’d have no breakfast. The baristas were so sweet and rushed after me to tell me no worries, it happens, let's get you a new one so you don’t go hungry.
Crazy how such a small act of kindness can impact your day. They made me feel appreciated as a customer.
To all the baristas working morning of 8/5, thank you!
Service: 5
Decent spot obviously busy. Lots of app to go orders.
Staff is efficient but perhaps a lack of urgency.
They do have a board showing order status which is helpful.
Atmosphere: 3
Food: 4
Service: 3
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Love the convenience and friendly, familiar staff as well as the consistent quality of food and drinks and service, but don’t love the early close time (6-7pm) and not a huge fan of the recent remodel and drastic change in space! But then again, I am not familiar with the reasons for the changes, therefore I’m not at liberty to change my review and star rating based on structural changes since the important elements remained consistent!
Atmosphere: 5
Food: 5
Service: 5
Was ok for a Starbucks. Not busy but the atmosphere and friendliness could use work.
Atmosphere: 2
Food: 4
Service: 2
Katarina is always happy to see me.
Atmosphere: 5
Food: 5
Service: 5
The 2 gals working the counter were speaking with another customer for a while. Didn't even stop to say hi or let me know they'd be right with me. I understand being understanding to the customers needs and even so far as personal problems. But please recognize that there are other customers waiting patiently. Truly one of them could have assisted other customers while the other listened and discussed the personal issue .
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Pumpkin & Pepita Loaf
Plenty of parking for early Morning coffee. Ample seating and coffee was fresh (they just changed the cold brew keg). Great job on managing the mobile orders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale & Mushroom Egg Bites, Egg White & Roasted Red Pepper Egg Bites
Get place to socialize
Atmosphere: 5
I came in 10 minutes before closing, I was greeted very warmly and served with a smile. Thank you
Atmosphere: 5
Service: 5
Restaurantji Recommends
Nice new remodel ?? place
Atmosphere: 5
Food: 5
Service: 5
Great staff..nice people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chocolate Brownie
First of all
The store is so dirty and dusty, and they are not that busy, some workers are just standing doing nothing which I think they should be cleaning specially around the pickup table.
I ordered blueberry scones and they gave me a blueberry muffin in a bag which smells like onion I think they need to wash their hands once in a while and pay more attention.
Atmosphere: 2
Food: 2
Service: 1
This Starbucks is terrible. They are as slow as molasses and only cater to online/ pre orders. If you go in and order expect to wait FOREVER. Manager took my order and was rude. By the time I got my drink wasn't even to par. Never will go back
Atmosphere: 1
Food: 1
Service: 1
Good service by the team
Vegetarian options: Good options for vegetarians
Kid-friendliness: It has good options for kids
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Butter Croissant
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