I think the image says it all. Beyond dissapointed paid $11.99 for this. Couldn't even get sauce on the side cause they charge $1 for it. I got the spicy chicken sandwich.
Atmosphere: 2
Food: 1
Service: 2
Gerardo
It was one of the worst experiences I've ever had in my life, the rude manager or whoever it was, Antonio or rigoberto, whoever, gave me (us) a terrible attitude due to their bad service and lack of whats going out, forgetting my fries, to give me a medium, when it was supposed to be a large, and also forgetting a daves double. Utterly Disgusting.
Atmosphere: 1
Food: 3
Service: 1
Natasha Manelkar
We went to go get some fries and nuggets and hamburgers. We asked for the crispy ones and we ended up having 2 hot nuggets and ended up 1 short. If you are going be out of regular or even spicy nuggets please tell customers so they aren't angry about it.
Parking: in the parking lot there's ton of space to get to Wendy's
Atmosphere: 3
Food: 2
Service: 2
Jay
The absolute worst customer service! Wish I had read the reviews before going. The girl in the drive-thru windows needs to be trained on customer service!
Service: 1
Josh
Worst quality Wendys I’ve ever been to. Noticeably different than every other Wendys I’ve been to. Only reason I go there is because it’s right next to my house. Order is wrong EVERY single time. We demand better!!!
Atmosphere: 3
Food: 1
Service: 2
God Bless
Night shift Hispanic lady was rude and cursing in Spanish front is customer Never go back
Atmosphere: 1
Food: 2
Service: 1
Sean Putnam
The manager Jose is awesome, he always takes care of us. Good customer service all around and nice clean restaurant. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Kevin Mo
Should have heeded the warnings of other reviewers and avoided this location.
Atmosphere: 1
Food: 2
Service: 1
Savino T
Awesome place Jose is the man!! Great customer service and a great attitude, cant ask for more than that when eating out, we will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Dj Cassiere
I came here earlier today for lunch. I ordered the spicy chicken sandwich with cheese, a large order of fries and the 6 piece spicy chicken nuggets, and the double bacon cheeseburger combo large size with a Dr Pepper with light ice. The cashier offered me sauce and I said bbq sauce and she offered me a free cookie which I accepted. Unfortunately when I got home, my ordered was correct but I never received the condiments like the bbq sauce or the free cookie. FYI, don’t offer me a free cookie or sauce for the chicken nuggets and the fries if you forget to put the condiments in the bag with the food. Ridiculous!!! Probably won’t come back.
The manager does not know what he's doing. He needs to train his people the girls upfront had great customer service but when they had messed up and order the manager had no sympathy and said it was too instead of giving us a refund.
Atmosphere: 1
Food: 5
Service: 1
Brandi Coker
The absolute worst Wendy’s on the planet. It’s really bad when a brand new location opens giving you big hopes that the experience will be the best only to find repeat quality issues, missing food over and over again, and end up starved. Missing burger, missing fries, missing nuggets, missing straw, missing sauces. The last time I checked my bag before leaving, the window operator told me to hurry on out. That they are timed at the window and to get out of the drive through! My husband picked up food tonight and quickly checked the order only to find when he got home it was so wrong. Missing food again and major quality issues. One scrap piece of lettuce big enough for a child bite, 1 inch of bacon not covering even half the patty, then smothered in Mayo makes for an inedible burger. I’m outraged and hope management takes a look at how this restaurant kicked off. We are done paying for food that we didn’t get or was entirely inedible. We will gladly drive 20 minutes to a Wendy’s who has it together. Or give up this chain all together.
Food: 1
Service: 1
Christine Phillips
I’ve been here so many times and the food is great! I’ve ordered most of the items on their menu and it’s always been cooked well, tasted good and their staff is always friendly. Also, they have the coke freestyle machine so you can order your soda almost any way! This Wendy’s just opened up not that long ago. I was even outside the day they opened as I watched the employees try to get the doors unlocked and open lol. I wanted to hold off on my review to make sure it was legit. I would definitely recommend this Wendy’s!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili & Cheese Baked Potato, 6 PC Chicken Nuggets, Wendy's Fresh-Made Salads, Cheese Baked Potato, Classic Chocolate Frosty
Cheryl Waters
Food was cold. Got several things wrong on a pretty simple order. Finally got a Wendy’s in town and sad service.
Food: 2
Service: 2
Justin James
So bacon double stack biggie bags are up to $9 now, even though the website still advertises 4 for $4 and $5 dollar biggie bags.. cant get any combo under $10.. better off going to a real restaurant at this point, good thing there are several options in the area
I think the image says it all. Beyond dissapointed paid $11.99 for this. Couldn't even get sauce on the side cause they charge $1 for it. I got the spicy chicken sandwich.
Atmosphere: 2
Food: 1
Service: 2
It was one of the worst experiences I've ever had in my life, the rude manager or whoever it was, Antonio or rigoberto, whoever, gave me (us) a terrible attitude due to their bad service and lack of whats going out, forgetting my fries, to give me a medium, when it was supposed to be a large, and also forgetting a daves double. Utterly Disgusting.
Atmosphere: 1
Food: 3
Service: 1
We went to go get some fries and nuggets and hamburgers. We asked for the crispy ones and we ended up having 2 hot nuggets and ended up 1 short. If you are going be out of regular or even spicy nuggets please tell customers so they aren't angry about it.
Parking: in the parking lot there's ton of space to get to Wendy's
Atmosphere: 3
Food: 2
Service: 2
The absolute worst customer service! Wish I had read the reviews before going. The girl in the drive-thru windows needs to be trained on customer service!
Service: 1
Worst quality Wendys I’ve ever been to. Noticeably different than every other Wendys I’ve been to. Only reason I go there is because it’s right next to my house. Order is wrong EVERY single time. We demand better!!!
Atmosphere: 3
Food: 1
Service: 2
Night shift Hispanic lady was rude and cursing in Spanish front is customer
Never go back
Atmosphere: 1
Food: 2
Service: 1
The manager Jose is awesome, he always takes care of us. Good customer service all around and nice clean restaurant. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Should have heeded the warnings of other reviewers and avoided this location.
Atmosphere: 1
Food: 2
Service: 1
Awesome place Jose is the man!! Great customer service and a great attitude, cant ask for more than that when eating out, we will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
I came here earlier today for lunch. I ordered the spicy chicken sandwich with cheese, a large order of fries and the 6 piece spicy chicken nuggets, and the double bacon cheeseburger combo large size with a Dr Pepper with light ice.
The cashier offered me sauce and I said bbq sauce and she offered me a free cookie which I accepted. Unfortunately when I got home, my ordered was correct but I never received the condiments like the bbq sauce or the free cookie. FYI, don’t offer me a free cookie or sauce for the chicken nuggets and the fries if you forget to put the condiments in the bag with the food. Ridiculous!!! Probably won’t come back.
Food: 5
Service: 1
Restaurantji Recommends
The manager does not know what he's doing. He needs to train his people the girls upfront had great customer service but when they had messed up and order the manager had no sympathy and said it was too instead of giving us a refund.
Atmosphere: 1
Food: 5
Service: 1
The absolute worst Wendy’s on the planet. It’s really bad when a brand new location opens giving you big hopes that the experience will be the best only to find repeat quality issues, missing food over and over again, and end up starved. Missing burger, missing fries, missing nuggets, missing straw, missing sauces. The last time I checked my bag before leaving, the window operator told me to hurry on out. That they are timed at the window and to get out of the drive through! My husband picked up food tonight and quickly checked the order only to find when he got home it was so wrong. Missing food again and major quality issues. One scrap piece of lettuce big enough for a child bite, 1 inch of bacon not covering even half the patty, then smothered in Mayo makes for an inedible burger. I’m outraged and hope management takes a look at how this restaurant kicked off. We are done paying for food that we didn’t get or was entirely inedible. We will gladly drive 20 minutes to a Wendy’s who has it together. Or give up this chain all together.
Food: 1
Service: 1
I’ve been here so many times and the food is great! I’ve ordered most of the items on their menu and it’s always been cooked well, tasted good and their staff is always friendly. Also, they have the coke freestyle machine so you can order your soda almost any way! This Wendy’s just opened up not that long ago. I was even outside the day they opened as I watched the employees try to get the doors unlocked and open lol. I wanted to hold off on my review to make sure it was legit. I would definitely recommend this Wendy’s!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili & Cheese Baked Potato, 6 PC Chicken Nuggets, Wendy's Fresh-Made Salads, Cheese Baked Potato, Classic Chocolate Frosty
Food was cold. Got several things wrong on a pretty simple order. Finally got a Wendy’s in town and sad service.
Food: 2
Service: 2
So bacon double stack biggie bags are up to $9 now, even though the website still advertises 4 for $4 and $5 dollar biggie bags.. cant get any combo under $10.. better off going to a real restaurant at this point, good thing there are several options in the area
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