Location is old and ratted, roaches outside by the trashcan. Very disgusting, surprised this location is still open. Health code violation overdue.
Atmosphere: 1
Food: 1
Service: 1
Ryan Lim
I had gone to surprise my girlfriend with her favorite food, Wingstop for her birthday, but after I had gotten the food and opened the package to surprise her at home, we were very displeased to find only 5 wings in our 6 piece sets. For nearly $17 a piece, I expect the wings to be delicious, but more importantly I expected there to be the amount that I ordered. Mind you, we live about half an hour away from our closest wingstop, adding on to the annoyance with our current situation. I am very disappointed. This is not what I wanted to surprise her with for her special day.
Atmosphere: 2
Food: 1
Service: 4
Antony Ruiz
They always forget to do something first it was the ranch then giving a bag of wings then forget about my ranch again
Atmosphere: 1
Food: 3
Service: 1
raylynn cancel
Forgot our fries had to go back, burnt our food! Waste of my money
Atmosphere: 1
Food: 1
Service: 1
Juan Ruiz
3rd time that my order was prepared incorrectly, this time missed 50% of the wings ordered (15 wings) I called back once realized at home, but not solution was provided other than come back for them if you want them! Asked for a refund but the manager said that wasn’t possible? This location (Lake Forest) is terrible, no accountability from their managers and not ables to improve their preparation process to avoid missing items from orders…
Atmosphere: 1
Food: 3
Service: 1
Sophie Tsai
I saw a promo for 20 wings for $20 and couldn’t pass it up, especially since you can select between boneless or bone-in! When we got to the restaurant, the staff let us know the promo was only available through the app, but they were kind enough to mark my order as “for here” so we could still dine in.
We went with Cajun, Louisiana Rub, and Lemon Pepper wings, plus added fries and two crispy tenders. I used to swear Wingstop had the best fries, but I think they may have changed the recipe recently; they weren’t quite the same. On the bright side, the tenders totally stole the show! They were perfectly crispy on the outside and so moist and flavorful inside. Definitely the highlight of the meal.
Chris Mokede
This place is an absolute joke, zero customer service or common sense you'd think a restaurant thats on its last breath would at the very least try and have great customer service .....
Atmosphere: 1
Service: 1
Demi Fuentes
They have great service here
Jose Manuel Renteria Cabral
Tasty wings
Atmosphere: 2
Food: 5
Service: 5
Alis Martinez
Bad service if you order online they take 45 to 1 hour for you food be ready horrible
The food is delicious my kids love it, and service really great 👍
Atmosphere: 5
Food: 5
Service: 5
Aleesh T
Fries were cold. For $4.49... I expect fresh food. These taste like burger king fries.
Food: 1
Michael Laroya
I ordered 20 peice boneless wings with ranch dressing, when I got back to work they forgot my ranch dressing so I called and told them and they said sorry cause they were training and they would give me a free 10 peice and to just providemy name and they would give me the meal. Today 03/31/25 I tried to order the meal and they ask me for the servers name that gave this to me and I didn't know her name and the lady that I was spaeking to said that I needed the servers name to get my free meal. So don't believe the workers they just lied to me about free meal so I dont complain to corporate.
I love Wingstop but the food at this branch was awful. It was near impossible to eat. Avoid at all costs!
Atmosphere: 1
Food: 1
Service: 1
sal ramos
this was the first time i ever had wing stop everything about the food was delicious and one of the people who was really helpful was Rynel (Rj) Noble he was very helpful and made my experience amazing!!!
Location is old and ratted, roaches outside by the trashcan. Very disgusting, surprised this location is still open. Health code violation overdue.
Atmosphere: 1
Food: 1
Service: 1
I had gone to surprise my girlfriend with her favorite food, Wingstop for her birthday, but after I had gotten the food and opened the package to surprise her at home, we were very displeased to find only 5 wings in our 6 piece sets. For nearly $17 a piece, I expect the wings to be delicious, but more importantly I expected there to be the amount that I ordered. Mind you, we live about half an hour away from our closest wingstop, adding on to the annoyance with our current situation. I am very disappointed. This is not what I wanted to surprise her with for her special day.
Atmosphere: 2
Food: 1
Service: 4
They always forget to do something first it was the ranch then giving a bag of wings then forget about my ranch again
Atmosphere: 1
Food: 3
Service: 1
Forgot our fries had to go back, burnt our food! Waste of my money
Atmosphere: 1
Food: 1
Service: 1
3rd time that my order was prepared incorrectly, this time missed 50% of the wings ordered (15 wings) I called back once realized at home, but not solution was provided other than come back for them if you want them! Asked for a refund but the manager said that wasn’t possible? This location (Lake Forest) is terrible, no accountability from their managers and not ables to improve their preparation process to avoid missing items from orders…
Atmosphere: 1
Food: 3
Service: 1
I saw a promo for 20 wings for $20 and couldn’t pass it up, especially since you can select between boneless or bone-in! When we got to the restaurant, the staff let us know the promo was only available through the app, but they were kind enough to mark my order as “for here” so we could still dine in.
We went with Cajun, Louisiana Rub, and Lemon Pepper wings, plus added fries and two crispy tenders. I used to swear Wingstop had the best fries, but I think they may have changed the recipe recently; they weren’t quite the same. On the bright side, the tenders totally stole the show! They were perfectly crispy on the outside and so moist and flavorful inside. Definitely the highlight of the meal.
This place is an absolute joke, zero customer service or common sense you'd think a restaurant thats on its last breath would at the very least try and have great customer service .....
Atmosphere: 1
Service: 1
They have great service here
Tasty wings
Atmosphere: 2
Food: 5
Service: 5
Bad service if you order online they take 45 to 1 hour for you food be ready horrible
Service: 1
Restaurantji Recommends
The food is delicious my kids love it, and service really great 👍
Atmosphere: 5
Food: 5
Service: 5
Fries were cold. For $4.49... I expect fresh food. These taste like burger king fries.
Food: 1
I ordered 20 peice boneless wings with ranch dressing, when I got back to work they forgot my ranch dressing so I called and told them and they said sorry cause they were training and they would give me a free 10 peice and to just providemy name and they would give me the meal. Today 03/31/25 I tried to order the meal and they ask me for the servers name that gave this to me and I didn't know her name and the lady that I was spaeking to said that I needed the servers name to get my free meal. So don't believe the workers they just lied to me about free meal so I dont complain to corporate.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Chicken Wings, Mango Habanero, Boneless Meal Deal
I love Wingstop but the food at this branch was awful. It was near impossible to eat. Avoid at all costs!
Atmosphere: 1
Food: 1
Service: 1
this was the first time i ever had wing stop everything about the food was delicious and one of the people who was really helpful was Rynel (Rj) Noble he was very helpful and made my experience amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Loading...