I’m not sure why everyone is having a hard time with this location. The baristas have always been friendly and my orders are correct.
My only issue is that they STILL don’t have order ahead available, so there’s often a long, unnecessary line which makes customers agitated and baristas get flustered. ATTENTION MANAGEMENT: It’s 2025… I think it’s time to add order ahead.
Douglas Van Dyke
Went to the Starbucks at Vons in Lake Isabella. I ordered a medium decaf with cream. The barista then said: “do you want the cafe Americana or the pour over, the Americana is easier for me”. I asked the difference. After she explained, I again asked for a medium coffee with cream. I have a physical condition & I can’t drink caffeine. The coffee I finally got was highly caffeinated. Took all day for my heart to beat regularly. I believe this was done intentionally. ( the pour over is exactly what I asked for initially, regular coffee. This person and the other working there had horrible attitudes, never smiled or were polite. Gossiped openly in front of customers.) I will never spend another dime at any Starbucks anywhere, EVER!)
Jeanne o
The barista working at 10am on Sunday 9/22/24 is one of the rudest girls ever. My 9 year old granddaughter came out crying because of her rudeness! She was punching in the wrong dollar amount 15 times & kept bullying my 9yr old saying there was NO money on her card!!! Others came up to me outside saying how rude she is. Because it's in a vons store, there is no one to complain to. I'm going to find out how!!! Nobody should bully a little child like that. I'm disabled which is why she goes in for us! They're lazy & don't honor promotions & don't follow directions on ingredients all the time. They run out of a lot of things too. If we had another choice within 35 miles, I would drive it!! Pass this one up. There is a nice girl if you're lucky enough to get her, but not there today!!
John Carter
poor atmosphere, no seats! Coffee tasted like it was over roasted the week before and heated back up in a microwave.
Atmosphere: 1
Food: 1
Service: 2
Celena Marquez
Went for my lunch. Which is only 30 min. I ordered my drink at 9:30, at 9:55 I had to get a refund because I would have been late back to work. I understand places get busy but that wasn't why my drink took so long, it was because the batista decided to make the easier drinks first despite the fact I paid before the other customers.
Atmosphere: 1
Service: 1
Tom H
This place is clean and staff is friendly.
Atmosphere: 4
Food: 4
Service: 5
Cassandra Garcia
The staff here are very rude to customers. I stood at the counter and was ignored for over twenty minutes and finally just left
Atmosphere: 1
Food: 1
Service: 1
Bud Woods
I'm not a big fan of Starbucks
Sean Regret
I did not remember the name of the employee who was working. She was AWESOME she had a long line. And she was the only employee working. AWESOME service and was handling every customer great. She deserves some type of recognition. She was an African American lady who had a mask on we were there around 12pm. We did not ask for a receipt. I now wish we did.
No seats and atmosphere is not great
I’m not sure why everyone is having a hard time with this location. The baristas have always been friendly and my orders are correct.
My only issue is that they STILL don’t have order ahead available, so there’s often a long, unnecessary line which makes customers agitated and baristas get flustered. ATTENTION MANAGEMENT: It’s 2025… I think it’s time to add order ahead.
Went to the Starbucks at Vons in Lake Isabella. I ordered a medium decaf with cream. The barista then said: “do you want the cafe Americana or the pour over, the Americana is easier for me”.
I asked the difference. After she explained, I again asked for a medium coffee with cream.
I have a physical condition & I can’t drink caffeine.
The coffee I finally got was highly caffeinated. Took all day for my heart to beat regularly. I believe this was done intentionally.
( the pour over is exactly what I asked for initially, regular coffee. This person and the other working there had horrible attitudes, never smiled or were polite. Gossiped openly in front of customers.)
I will never spend another dime at any Starbucks anywhere, EVER!)
The barista working at 10am on Sunday 9/22/24 is one of the rudest girls ever. My 9 year old granddaughter came out crying because of her rudeness! She was punching in the wrong dollar amount 15 times & kept bullying my 9yr old saying there was NO money on her card!!! Others came up to me outside saying how rude she is. Because it's in a vons store, there is no one to complain to. I'm going to find out how!!! Nobody should bully a little child like that. I'm disabled which is why she goes in for us! They're lazy & don't honor promotions & don't follow directions on ingredients all the time. They run out of a lot of things too. If we had another choice within 35 miles, I would drive it!!
Pass this one up. There is a nice girl if you're lucky enough to get her, but not there today!!
poor atmosphere, no seats! Coffee tasted like it was over roasted the week before and heated back up in a microwave.
Atmosphere: 1
Food: 1
Service: 2
Went for my lunch. Which is only 30 min. I ordered my drink at 9:30, at 9:55 I had to get a refund because I would have been late back to work. I understand places get busy but that wasn't why my drink took so long, it was because the batista decided to make the easier drinks first despite the fact I paid before the other customers.
Atmosphere: 1
Service: 1
This place is clean and staff is friendly.
Atmosphere: 4
Food: 4
Service: 5
The staff here are very rude to customers. I stood at the counter and was ignored for over twenty minutes and finally just left
Atmosphere: 1
Food: 1
Service: 1
I'm not a big fan of Starbucks
I did not remember the name of the employee who was working. She was AWESOME she had a long line. And she was the only employee working. AWESOME service and was handling every customer great. She deserves some type of recognition. She was an African American lady who had a mask on we were there around 12pm. We did not ask for a receipt. I now wish we did.
Service: 5
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