El Pollo Loco

$ • Mexican, Take Out, Chicken

11601 E Carson St, Lakewood
(562) 924-2250


Take-Out/Delivery Options


Reviews for El Pollo Loco

I eat el pollo loco probably a few times a month and this is probably the worst one I've been too. Ordered a BRC for my friend and there was like 10 beans (not kidding) and the smallest glob of cheese at the bottom of the burrito and just a bunch of rice. It was almost literally just rice and tortilla. It's a bean rice and cheese burrito and somehow it still got messed up. I also ordered a chicken bowl and it was also just filled with a bunch of rice and barely any beans or chicken....read full review

Worst salad ever! I went at 9pm on a Monday evening. I should have known the food was going to be old when I went through the drive through and saw no customers. Only 3 workers on the inside cleaning up. I was given the last of the left overs. The chicken was so dry I couldn't even eat the salad due to feeling like it would make me sick. The chicken I give to my dog is better than what I received from this El Polo Loco

Found a cockroach in my drink. I went to this El Pollo Loco location due to it's fairly convenient location. I receive the items I ordered and the food was passable. What I did not expect was to find a cockroach in my drink, unfortunately after I was almost done drinking it. I attempted to reach out to the customer service number listed on El Pollo Loco's website. They said they would contact the location and attempt remediation. That was almost two weeks ago and I have heard...read full review

More Reviews(98)


Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 10PM
Thursday 10AM - 10PM
Friday 10AM - 10PM
Saturday 10AM - 10PM
Sunday 10AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.