I'm leaving this 5 star review for Kelly! Thank you for the above & beyond customer service, coming back here for that as much as I am the food.
Atmosphere: 5
Food: 5
Service: 5
Miss Nanilena Leiataua-Stowers
The employees are really nice people!
Atmosphere: 5
Food: 5
Service: 5
Dante Smith
Great service and great attitudes
Atmosphere: 5
Food: 5
Service: 5
DdOoUuBbLlEeAyYeEe
I know were moving into the future with AI but i cannot stand having to order with an AI machine at the speaker. I genuinely will not go back ever if i have to. Havent been out to eat for months and got to enjoy my dinner with ai
Atmosphere: 3
Food: 4
Service: 3
Evelin Guerrero
Very disappointed, food was good but without fail everytime I order at this location an item seems to be missing from my bag, I live conveniently close so I usually just call and usually they are great with customer service and making sure if an item is missed that they remake it. Didn’t catch the managers name tonight but my husband and I grabbed dinner here in drive thru and ordered two western bacon meals and a large fry on the side, we realized the large fry was forgotten when we got home and when we contacted the restaurant to let them know an item was missing we were met with a combative argumentative attitude from the manager on shift even after giving her our receipt number over the phone she wanted to argue with us and was adamant we weren’t missing an extra fry but our receipt said otherwise we were indeed charged $4.99 for a large fry that we did not receive. I personally am a manager at a popular fast food chain, and I understand that the customer is not always right and that no ticket no food but we were indeed charged for the fry and instead of meeting us at the window to review our receipt we were met with management being argumentative and combative which is uncalled for when customers have proof of purchase. Will most likely keep clear of this location, and we if we do visit we will double check our bags so management won’t be combative with us again.
Food: 5
Service: 1
Stephanie Oberg
Staff is always nice and food is always good
Atmosphere: 5
Food: 5
Service: 5
Keith London
Good food
Atmosphere: 5
Food: 5
Service: 5
michael carmona
Dine in good service.
Atmosphere: 5
Food: 5
Service: 5
Regina Talbert
I'm sitting here at Carl's Jr. on East Avenue J Shift Lead Davis was assisting at the cash register .I was having issues with using rhe app 2 and he declined to even give me any type of assistance. I'm not very knowledgeable on using the phone. I guess next time I'll get in my car and drive West Avenue J and Valley Century Way, where i had great customer service. Theybwas willing to assist this Sr. citizen.
Atmosphere: 1
Food: 4
Service: 1
Casey Spivey
It is one of the cleanest and chill fast food restaurants I've been to. Cleanest bathrooms I've ever seen. Great air-conditioning.
The fact that this Carl's Jr. is so clean and cool inside is a major factor in my decision to come here.
Only reason im giving a 3 is because even though customer service was great I ended up getting sick after eating here.
Atmosphere: 4
Food: 2
Service: 4
Karizma Davis (Kariz.customize)
Awesome place the manager young lady I think her name is Jackie amazing at what she does very friendly kind and always has a positive attitude and a smile on her face
Atmosphere: 5
Food: 5
Service: 5
Jayy Wryt
The best burger place ever
Atmosphere: 5
Food: 5
Service: 5
morgan black
this carl jrs has nice workers, the lady at the counter was nicer then ever, gave me a 44 cent discount when i only had 5 dollars, the only down side is the area
Atmosphere: 3
Food: 4
Service: 5
CARLA FROM CALI
Hey I just came through the drive through to get a cherry coke extra ice there always so nice and clean here and the food is always fresh to order Kelly was a employee super fast and efficient I was gone within about 2 minutes thanks Kelley and. Carl’s Jr for always having great food make sure u guys download the app sometimes Carl’s Jr can get a little pricey but with the app and my points I never pay for drink and a lot of my burgers and meals are discounted get the app and use it every time u come here and scan ur receipt don’t throw your receipt away until you’ve scanned it … and Carl’s Jr has the best cherry coke and there jalapeño poppers are so good but I really feel in love with the spicy chicken try it like this order the 2. For6 spicy chicken sandwich with extra mayo because they don’t put alot on the add white cheese jalapeños change the lettuce to leaf lettuce change the bun to potatoe bun and add tomato and bro !!!!it’s not even a lot to change it like this it’s under 1$ and omg they need to make this a sandwich fr try it and come back and tell me !
I'm leaving this 5 star review for Kelly! Thank you for the above & beyond customer service, coming back here for that as much as I am the food.
Atmosphere: 5
Food: 5
Service: 5
The employees are really nice people!
Atmosphere: 5
Food: 5
Service: 5
Great service and great attitudes
Atmosphere: 5
Food: 5
Service: 5
I know were moving into the future with AI but i cannot stand having to order with an AI machine at the speaker. I genuinely will not go back ever if i have to. Havent been out to eat for months and got to enjoy my dinner with ai
Atmosphere: 3
Food: 4
Service: 3
Very disappointed, food was good but without fail everytime I order at this location an item seems to be missing from my bag, I live conveniently close so I usually just call and usually they are great with customer service and making sure if an item is missed that they remake it. Didn’t catch the managers name tonight but my husband and I grabbed dinner here in drive thru and ordered two western bacon meals and a large fry on the side, we realized the large fry was forgotten when we got home and when we contacted the restaurant to let them know an item was missing we were met with a combative argumentative attitude from the manager on shift even after giving her our receipt number over the phone she wanted to argue with us and was adamant we weren’t missing an extra fry but our receipt said otherwise we were indeed charged $4.99 for a large fry that we did not receive. I personally am a manager at a popular fast food chain, and I understand that the customer is not always right and that no ticket no food but we were indeed charged for the fry and instead of meeting us at the window to review our receipt we were met with management being argumentative and combative which is uncalled for when customers have proof of purchase. Will most likely keep clear of this location, and we if we do visit we will double check our bags so management won’t be combative with us again.
Food: 5
Service: 1
Staff is always nice and food is always good
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
Dine in good service.
Atmosphere: 5
Food: 5
Service: 5
I'm sitting here at Carl's Jr. on East Avenue J Shift Lead Davis was assisting at the cash register .I was having issues with using rhe app 2 and he declined to even give me any type of assistance. I'm not very knowledgeable on using the phone. I guess next time I'll get in my car and drive West Avenue J and Valley Century Way, where i had great customer service. Theybwas willing to assist this Sr. citizen.
Atmosphere: 1
Food: 4
Service: 1
It is one of the cleanest and chill fast food restaurants I've been to. Cleanest bathrooms I've ever seen. Great air-conditioning.
The fact that this Carl's Jr. is so clean and cool inside is a major factor in my decision to come here.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Only reason im giving a 3 is because even though customer service was great I ended up getting sick after eating here.
Atmosphere: 4
Food: 2
Service: 4
Awesome place the manager young lady I think her name is Jackie amazing at what she does very friendly kind and always has a positive attitude and a smile on her face
Atmosphere: 5
Food: 5
Service: 5
The best burger place ever
Atmosphere: 5
Food: 5
Service: 5
this carl jrs has nice workers, the lady at the counter was nicer then ever, gave me a 44 cent discount when i only had 5 dollars, the only down side is the area
Atmosphere: 3
Food: 4
Service: 5
Hey I just came through the drive through to get a cherry coke extra ice there always so nice and clean here and the food is always fresh to order Kelly was a employee super fast and efficient I was gone within about 2 minutes thanks Kelley and. Carl’s Jr for always having great food make sure u guys download the app sometimes Carl’s Jr can get a little pricey but with the app and my points I never pay for drink and a lot of my burgers and meals are discounted get the app and use it every time u come here and scan ur receipt don’t throw your receipt away until you’ve scanned it … and Carl’s Jr has the best cherry coke and there jalapeño poppers are so good but I really feel in love with the spicy chicken try it like this order the 2. For6 spicy chicken sandwich with extra mayo because they don’t put alot on the add white cheese jalapeños change the lettuce to leaf lettuce change the bun to potatoe bun and add tomato and bro !!!!it’s not even a lot to change it like this it’s under 1$ and omg they need to make this a sandwich fr try it and come back and tell me !
Atmosphere: 5
Food: 5
Service: 5
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