Very busy Easter weekend the staff was working and an incredibly fast paced lots of happy customers racing in for their Easter goodies. We’d pre-ordered some beautiful cakes, took a few more minutes to get the order filled. The staff was so wonderful in assisting us and making sure our order was filled properly. They were amazing so helpful so caring during such a stressful time for them. Great service great food so happy these guys were there to help us.
Paul Gowdy (Quake591)
Disappointed overall. Cupcakes looked nice and the icings were good, but all three of the cupcakes we got were dry or overcooked. We tried the Strawberry, Pineapple Upside Down, and the Red Velvet but had similar issues with all three.
Erfan Karimian
I absolutely love SusieCakes! I always buy from the Bon Air location in Greenbrae, and it never disappoints. Their Valentine’s cupcake was simply delicious—rich, moist, and beautifully decorated. The perfect blend of flavors made it a standout treat for the holiday. The staff is always friendly and welcoming, making each visit a joy. I can't wait to try more seasonal offerings in the future! Highly recommend!
soy como soy
I love this place I visited last year memorial Day weekend I'm from LA and I felt the experience was unforgettable specially cause I was with my sweetheart girl...the experience was great...! I want to get back again ...sooner...❣️ My name is Franklin F .
Claire Grambusch
We ordered our vanilla celebration retro wedding cake from this location and it was the wedding cake of our dreams! It was ready on time and the team was super helpful. The cake was delicious and I already want to order another one! Susie Cakes is the best, thank you so much!
Momo Sampson
Wow!!! I am so impressed by the custom cake they created for my birthday. I sent them a photo of my cat and they made a custom cake that looked just like him. Not only was it adorable and exactly what I wanted, but the red velvet inside was so yummy and moist. The guests at my party loved it! I am so pleased by them. Thank you for making a birthday cake so special and putting a smile on everyone’s face!
Atmosphere: 5
Food: 5
Service: 5
Shannon Renz
Can’t say I’ve ever had a “bad” cupcake until ordering from here. Had a four-pack sampler and each had decently flavored frosting on top of very stale cupcakes. As if they tried to resurrect a days old batch. 🤢
Anita Aldrich
Disappointed that this establishment is cashless. It's a discriminatory practice that excludes people.
Pasta Chocolate
I been to this Susie location twice now. First visit I got the celebration cake and chocolate cake. I liked the chocolate cake the best out of the two. I am more of a chocolate fan!! Second visit I got chocolate cake slice again, 1 peanut butter cupcake, 2 chocolate whoopie pies & 1 peanut butter whoopie pie. The whoopie pies and chocolate cake were my favorite of all. That buttercream in the middle of those cookies is so delicious.
Atmosphere: 5
Food: 5
Service: 5
Dan
Yeah this was not good. Had a $5 bite size cupcake. What a joke. The cake itself was a good texture, light and airy but left a bitter lingering taste. Frosting had way too much sugar, it was crusty and not much of it which was probably a good thing considering how overly sweet it was. Presentation is awful, basically looks like the cupcakes you make as a kid. No points there. The atmosphere is also kind of weird. Feels very cold, sterile and unwelcoming. I will not go back here again.
Susie Cupcakes went from incredibly delicious to incredibly disgusting. All the flavors taste the same, rubber like texture, lots artificial coloring and lots of baking soda. To mask all that they added way too much sugar. Frosting is tasteless and way too sweet. Yuck !
Atmosphere: 2
Food: 1
Service: 3
Chelsea
Always the best! When you show up with a Susie Cake everyone’s happy! This photo tells you what we thought of our last order…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Celebration Cake
Laurie Lynn “Laurie Lynn” Shubert-Crandall
Highly recommend this place!! I bought 2 Coconut Pineapple layer cakes for my birthday celebration which were amazingly delicious and everyone loved them!! I shall definitely buy them again; I think it's my new favorite!! Also, Kalei was fantastic and went above and beyond for me!! Thank you so much 🙏for making my birthday so special!
Atmosphere: 5
Food: 5
Service: 5
Laurie Lynn “Laurie Lynn” Shubert
Highly recommend this place!! I bought 2 Coconut Pineapple layer cakes for my birthday celebration which were amazingly delicious and everyone loved them!! I shall definitely buy them again; I think it's my new favorite!! Also, Kalei was fantastic and went above and beyond for me!! Thank you so much ?for making my birthday so special!
Atmosphere: 5
Food: 5
Service: 5
Stephanie O
I literally called at 5:50pm and asked what time they closed today arrived 15 mins later to see that they were closed after a representative told me closing is 7pm. They should update their website and online presence to reflect correct closing times as they have a sign that closing is 6pm.
Very busy Easter weekend the staff was working and an incredibly fast paced lots of happy customers racing in for their Easter goodies. We’d pre-ordered some beautiful cakes, took a few more minutes to get the order filled. The staff was so wonderful in assisting us and making sure our order was filled properly. They were amazing so helpful so caring during such a stressful time for them. Great service great food so happy these guys were there to help us.
Disappointed overall. Cupcakes looked nice and the icings were good, but all three of the cupcakes we got were dry or overcooked.
We tried the Strawberry, Pineapple Upside Down, and the Red Velvet but had similar issues with all three.
I absolutely love SusieCakes! I always buy from the Bon Air location in Greenbrae, and it never disappoints. Their Valentine’s cupcake was simply delicious—rich, moist, and beautifully decorated. The perfect blend of flavors made it a standout treat for the holiday. The staff is always friendly and welcoming, making each visit a joy. I can't wait to try more seasonal offerings in the future! Highly recommend!
I love this place I visited last year memorial Day weekend I'm from LA and I felt the experience was unforgettable specially cause I was with my sweetheart girl...the experience was great...! I want to get back again ...sooner...❣️ My name is Franklin F .
We ordered our vanilla celebration retro wedding cake from this location and it was the wedding cake of our dreams! It was ready on time and the team was super helpful. The cake was delicious and I already want to order another one! Susie Cakes is the best, thank you so much!
Wow!!! I am so impressed by the custom cake they created for my birthday. I sent them a photo of my cat and they made a custom cake that looked just like him. Not only was it adorable and exactly what I wanted, but the red velvet inside was so yummy and moist. The guests at my party loved it! I am so pleased by them. Thank you for making a birthday cake so special and putting a smile on everyone’s face!
Atmosphere: 5
Food: 5
Service: 5
Can’t say I’ve ever had a “bad” cupcake until ordering from here. Had a four-pack sampler and each had decently flavored frosting on top of very stale cupcakes. As if they tried to resurrect a days old batch. 🤢
Disappointed that this establishment is cashless. It's a discriminatory practice that excludes people.
I been to this Susie location twice now. First visit I got the celebration cake and chocolate cake. I liked the chocolate cake the best out of the two. I am more of a chocolate fan!! Second visit I got chocolate cake slice again, 1 peanut butter cupcake, 2 chocolate whoopie pies & 1 peanut butter whoopie pie. The whoopie pies and chocolate cake were my favorite of all. That buttercream in the middle of those cookies is so delicious.
Atmosphere: 5
Food: 5
Service: 5
Yeah this was not good. Had a $5 bite size cupcake. What a joke. The cake itself was a good texture, light and airy but left a bitter lingering taste. Frosting had way too much sugar, it was crusty and not much of it which was probably a good thing considering how overly sweet it was. Presentation is awful, basically looks like the cupcakes you make as a kid. No points there. The atmosphere is also kind of weird. Feels very cold, sterile and unwelcoming. I will not go back here again.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Cupcakes
Restaurantji Recommends
Susie Cupcakes went from incredibly delicious to incredibly disgusting. All the flavors taste the same, rubber like texture, lots artificial coloring and lots of baking soda. To mask all that they added way too much sugar. Frosting is tasteless and way too sweet. Yuck !
Atmosphere: 2
Food: 1
Service: 3
Always the best! When you show up with a Susie Cake everyone’s happy! This photo tells you what we thought of our last order…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Celebration Cake
Highly recommend this place!! I bought 2 Coconut Pineapple layer cakes for my birthday celebration which were amazingly delicious and everyone loved them!! I shall definitely buy them again; I think it's my new favorite!! Also, Kalei was fantastic and went above and beyond for me!! Thank you so much 🙏for making my birthday so special!
Atmosphere: 5
Food: 5
Service: 5
Highly recommend this place!! I bought 2 Coconut Pineapple layer cakes for my birthday celebration which were amazingly delicious and everyone loved them!! I shall definitely buy them again; I think it's my new favorite!! Also, Kalei was fantastic and went above and beyond for me!! Thank you so much ?for making my birthday so special!
Atmosphere: 5
Food: 5
Service: 5
I literally called at 5:50pm and asked what time they closed today arrived 15 mins later to see that they were closed after a representative told me closing is 7pm. They should update their website and online presence to reflect correct closing times as they have a sign that closing is 6pm.
Service: 1
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