Victoria Bakery and Cafe

Awful lady at the counter awful service and half full coffee so rude so rude so rude

Atmosphere: 1

Food: 1

Service: 1

I’ve been coming here for about a month, and have noticed the customer service is sub par, not a friendly atmosphere, the staff needs a pick me up or something, the pastries are great but overpriced compared to Rustic bakery etc. But I’m happy to take my business elsewhere Thanks for the memories

Atmosphere: 1

Food: 5

Service: 1

I wish I can give this a higher raiting. I been there about 10-12 times I truly go back just for my 2 pastries which is always $13 so a little on the steep side but I don’t mind as long as they are good unfortunately they need to work on customer service I never feel appreciated or welcomed Most times I come in the morning and its an older lady idk if she’s the owner but I feel she picks and chooses who to be nice to as to me I always feel rushed to choose my items and checkout but I feel like As much as I like their pastries I will have to stop supporting as this time I went in ordered a cannoli and it was another worker making it for me and saw the older lady in the back typing on her phone and proceeded to touch the pastry she was working on can not imagine the hygiene in the back. Ive also gone in the afternoon and had much better expierence from other employees from the moment I walk in feeling greeted. I hope this truly changed as as much as I love something if I don’t feel my money is being appreciated I automatically stop supporting.

Atmosphere: 3

Food: 4

Service: 1

Lovely little shop with delicious cookies, pastries and of course, coffee.

Atmosphere: 5

Food: 5

Service: 5

We ordered St. Honor, that is by far the best birthday cake we've had. It is very creamy, soft, smooth and fragile. Cream puff is too heavy for a soft sponge. The filling was probably too heavy. All in all, a very tasty cream cake. A bit pricey for the size.

Food: 5

Recommended dishes: Birthday Cake

Good service and kindness to the customer, good cakes and variety for all occasions ?

Service: 5

My go-to bakery for every cake I order, been ordering over the last few years and they never disappoint. Everything taste delicious!

With their delicious cakes and their amazing variety of cookies and treats, Victoria Bakery helps us mark our milestones, occasions, and celebrations with the right amount of sweetness, richness, and good taste; the princess cake and brutti ma buoni are our faves and shouldn’t be skipped!

Atmosphere: 5

Food: 5

Service: 5

We ordered our wedding cake from Victoria Bakery, which was done through an online process. We picked our cake based on the cupcakes they bake and sell daily. They fulfilled our request for a white cake with buttercream frosting, a raspberry jam filling, and edible pearl candies on the outside, which turned out amazing. we had a family member pick it up and deliver it to the wedding reception in their secure packaging. (Also pictured is the aftermath of us eating the cake again the morning after the wedding)

Food: 5

Service: 5

Reminds me of a bakery in San Francisco, but it's in a mall. Parking is better ? One of the better bakeries in Marin. Service is very friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery, Chocolate Chip Cookie

Overall very sweet treats at reasonable prices. Huge cookies that are pressed flat in simple flavors - got the chocolate chip. It was too sugary for me but friend liked it and its slightly firm texture. Cake slices looked very interesting and they have big shareable tarts/Pies. Tried the "Ugly but good" tiny cookie though it was very almond-forward. The range of options is impressive- croissants, eclairs, muffins, cakes, tarts, a lot of cookies.

Kid-friendliness: Small cookies

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Bread Pudding

My husband and I shared two cookies and an eclair. All were way way too sweet and inedible.Husband said the coffee was good.

Need to improve service

I was on my way to Starbucks bit decided to try this bakery/cafe. I'm so glad I did! The lady behind the counter (I believe her name was Carrie) was the sweetest ever. She helped us out and her friendly nature is why I'll be going back. She remembered our names and that personal touch when talking to us was so nice!

The butter croissant and pumpkin butterscotch bread were fresh and tasty. The latte made in Oatmilk was delicious as well. There are small tables to sit on and the ambience is that of a European café. The restrooms were clean and well stocked. What more can you ask!

The best pastries, cookies, and cakes!