The staff has an attitude from the moment I walked in. They did no greet customers with the usual welcome or hello. When politely asked for a drink that was missing an added topping that I paid for. The barista wasted half of my drink by pouring the drink onto another cup to simply add the missing sauce. Poor customer service and bad attitude. Hope they can get some training and or find something they love doing instead.
Atmosphere: 1
Service: 1
Anthony Jenson
Fast service
Atmosphere: 5
Food: 5
Service: 5
Landie
I went in the drive-through to order one Americano hot with oat milk on the side no cars in front of me. It was just me I pull up. The girl asked me if I’m paying with card or cash. I say, Card she pulls out the machine for me to tap my card and she says “ it’s gonna ask you one question”…( If I wanted to tip ) I declined a tip. I ordered the simplest drink and She’s just doing her job giving me the drink through the window. Starbucks please tell your barista and cashiers to stop asking customers. It’s very uncomfortable. I was feeling like maybe she’ll spit in my drink if I don’t tip, I don’t know. I don’t mind tipping, but there’s no reason why I should tip her. She’s getting paid hourly and She didn’t have to serve me at a table. She’s just doing the cashier duty. It’s very rude to point out the “ tip question “. By now everyone knows that that is a question in any restaurant and if we feel like we want to tip, we will automatically tip and she has a clear jar outside if people wanna leave cash for her so she clearly did this. I find it very rude and not acceptable..
Atmosphere: 4
Food: 3
Service: 2
Jonathan Liu
Great except they did not have a clover machine! Hours of operation are bar none
Atmosphere: 5
Food: 5
Service: 5
Arely Lopez
The guy was very rude and with an attitude
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cookie
Alina Alvarez
I am so irritated with this Starbucks. Once I was done ordering, we came up to the window and had to tell the barista my order three times which they proceeded to mess up four times. They kept giving me the wrong drinks. I had an appointment so I couldn’t stay. I was so upset. Don’t bother coming to this Starbucks. It’s super slow and they never get orders right!
Atmosphere: 1
Food: 1
Service: 1
Katherine Jiménez
Superb Quality Customer Service delivered via Jaylen & Josue! So grateful for the kind, polite, professional and grateful demeanor demonstrated by both gentlemen!
Atmosphere: 5
Food: 5
Service: 5
Maribel Guerrero
Those who work are very kind, they have always treated me very kindly and every time I go I speak Spanish to them and many do not speak Spanish, they understand 💖💖💕💖💕💖
Definitely not a busy branch but the service is very slow given that there's only 2 cars in the drive thru, no customer is inside the store , there's 3 people working and we placed our order online. Got to the drive thru and they even hand us the wrong order . The crew is friendly but a Lil awkward. Crew here need more training.
Atmosphere: 1
Food: 1
Service: 1
Linda Li
Baristas do a great job of greeting guests and correctly placing orders for large and small groups. This location is situated on the corner just off a main street. The drive through is well designed so you can pull right in, order, and loop right back onto a right turn back onto the street. The reduced rating is because there is minimal seating and tables indoors (non outdoors). Additionally, there are no outlets for customers to use. I intended to post up for a bit and get work done, but due to there being 0 outlets, this trip was a waste for me.
Wheelchair accessibility: This space is wheelchair accessible from the parking lot into the store, restroom, etc.
Atmosphere: 1
Food: 5
Service: 5
Hollie O'Brien
Has a drive through but no outlets. Small parking lot.
Atmosphere: 1
Food: 5
Service: 5
Stephanie Cram
Terrible drive thru location. I was in line for 30 min and had to get out of line because I was going to be late to an appointment. This isn't the first time this has happened. I don't know what's going on with this store but customer service has gone way down and quality is very poor in the drive thru. Won't be returning.
No seating, friendly people, quick service
Atmosphere: 3
Food: 5
Service: 5
The staff has an attitude from the moment I walked in. They did no greet customers with the usual welcome or hello. When politely asked for a drink that was missing an added topping that I paid for. The barista wasted half of my drink by pouring the drink onto another cup to simply add the missing sauce. Poor customer service and bad attitude. Hope they can get some training and or find something they love doing instead.
Atmosphere: 1
Service: 1
Fast service
Atmosphere: 5
Food: 5
Service: 5
I went in the drive-through to order one Americano hot with oat milk on the side no cars in front of me. It was just me I pull up. The girl asked me if I’m paying with card or cash. I say, Card she pulls out the machine for me to tap my card and she says “ it’s gonna ask you one question”…( If I wanted to tip ) I declined a tip. I ordered the simplest drink and She’s just doing her job giving me the drink through the window. Starbucks please tell your barista and cashiers to stop asking customers. It’s very uncomfortable. I was feeling like maybe she’ll spit in my drink if I don’t tip, I don’t know. I don’t mind tipping, but there’s no reason why I should tip her. She’s getting paid hourly and She didn’t have to serve me at a table. She’s just doing the cashier duty. It’s very rude to point out the “ tip question “. By now everyone knows that that is a question in any restaurant and if we feel like we want to tip, we will automatically tip and she has a clear jar outside if people wanna leave cash for her so she clearly did this. I find it very rude and not acceptable..
Atmosphere: 4
Food: 3
Service: 2
Great except they did not have a clover machine! Hours of operation are bar none
Atmosphere: 5
Food: 5
Service: 5
The guy was very rude and with an attitude
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cookie
I am so irritated with this Starbucks. Once I was done ordering, we came up to the window and had to tell the barista my order three times which they proceeded to mess up four times. They kept giving me the wrong drinks. I had an appointment so I couldn’t stay. I was so upset. Don’t bother coming to this Starbucks. It’s super slow and they never get orders right!
Atmosphere: 1
Food: 1
Service: 1
Superb Quality Customer Service delivered via Jaylen & Josue! So grateful for the kind, polite, professional and grateful demeanor demonstrated by both gentlemen!
Atmosphere: 5
Food: 5
Service: 5
Those who work are very kind, they have always treated me very kindly and every time I go I speak Spanish to them and many do not speak Spanish, they understand 💖💖💕💖💕💖
👇🏻 Ditto 👇🏻 (@slow service)
Service: 1
Restaurantji Recommends
Definitely not a busy branch but the service is very slow given that there's only 2 cars in the drive thru, no customer is inside the store , there's 3 people working and we placed our order online.
Got to the drive thru and they even hand us the wrong order . The crew is friendly but a Lil awkward. Crew here need more training.
Atmosphere: 1
Food: 1
Service: 1
Baristas do a great job of greeting guests and correctly placing orders for large and small groups. This location is situated on the corner just off a main street. The drive through is well designed so you can pull right in, order, and loop right back onto a right turn back onto the street.
The reduced rating is because there is minimal seating and tables indoors (non outdoors). Additionally, there are no outlets for customers to use. I intended to post up for a bit and get work done, but due to there being 0 outlets, this trip was a waste for me.
Wheelchair accessibility: This space is wheelchair accessible from the parking lot into the store, restroom, etc.
Atmosphere: 1
Food: 5
Service: 5
Has a drive through but no outlets. Small parking lot.
Atmosphere: 1
Food: 5
Service: 5
Terrible drive thru location. I was in line for 30 min and had to get out of line because I was going to be late to an appointment. This isn't the first time this has happened. I don't know what's going on with this store but customer service has gone way down and quality is very poor in the drive thru. Won't be returning.
Atmosphere: 1
Food: 1
Service: 1
Rubi is the best!! I love coming to this place
Atmosphere: 5
Food: 5
Service: 5
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