Food is well served. They have great customer service.
Atmosphere: 5
Food: 5
Service: 5
Jose Chong
I come here for my lunch a few times a week, the food is always good, staff is friendly, and I never wait long. Great service!
Atmosphere: 5
Food: 5
Service: 5
Dammy Diaz
I love this location! Food is always fresh and customer service is amazing !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl
Arcelia Hurtado
I had the most amazing experience at my visit to this restaurant today. From the moment I walked in, I was greeted with a “Welcome to El Pollo Loco,” to a warm welcome and smiles which happened from the moment I arrived, to the moment I left. The food was superb as it was incredibly fresh to the point where the meat just came off the bones so easily. I have been to numerous El Pollo Locos, but I have never experienced so much freshness in the food, the tortillas, the sides, and the salsas. There’s also another special feature that this wonderful restaurant offers that others do not, and that is that your food and salsas are actually served at your table. I took the time to speak to the Manager, “Jose,” and congratulated and commended him for doing such an amazing job, with the management of the restaurant, as it was very clean, the music was great, the crew, and the incredible freshness of the food, where the meat was not dry, but fresh and juicy, and how you are made to feel very welcome upon entering, and during the duration of your visit at the restaurant! I live in the East County, and I will drive the distance to go to this restaurant in Lemon Grove at all times as opposed to the ones closest to me where I have been nothing but disappointed! I highly recommend that everyone go to this restaurant for an amazing experience of the treatment you will receive while being there, and for the amazing freshness of all of their food! You can’t go wrong!
Atmosphere: 5
Food: 5
Service: 5
Jason Bermudez Matias
I work right next door and come here about twice a week for lunch. The staff is always with a smile ready to attend. I never have had any issues with them, and food is consistently great. I come around 12pm, atmosphere is quiet, can eat in peace.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl
Yareth Lencioni
The place is very clean and the staff is friendly. When ordering, everyone is always greeted with a very good attitude and the manager has always helped me with the service. Very good experience in the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Jose Aguilar
Excellent place to get more natural home style food with tasty sauces
Dietary restrictions: Broiled chicken very good done to the excellent point
Parking: Completely open free parking
Kid-friendliness: Children well attended by personnel
Excellent customer service, hygienic and very good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco Lo Mejor de Lo Mejor
Sandra Castellanos
this Pollo Loco location has been my go to place for lunch on multiples days of the week. The food is tasty and healthy and the staff is super friendly and personable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl
Emily K
I got the chicken tostada bowl and they forgot my cilantro dressing and had burnt chicken ends in my bowl. The el pollo loco in El Cajon is way cleaner, fresher, and overall better in quality and service. This location is the worst one I’ve been to.
The restaurant is very clean and the staff is super friendly, that makes you feel like family. The food is beyond amazing the flavors are astounding! I had the 3 pieces with rice and beans and the flour tortilla, The food is authentic and fresh. Whether single or with a family, you will definitely walk away satisfied! |
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breast
Edgar Pedroza
I always have loved the traditional flame cooked chicken. With the choice of flour n corn tortillas and the beans n Spanish rice. The rice was over cooked but not always. As far as atmosphere not great but always a clean environment. With 5 in our group they gave us a special that saved us money and greeted us when we walked in and as we left. Thanks
Food is well served. They have great customer service.
Atmosphere: 5
Food: 5
Service: 5
I come here for my lunch a few times a week, the food is always good, staff is friendly, and I never wait long. Great service!
Atmosphere: 5
Food: 5
Service: 5
I love this location! Food is always fresh and customer service is amazing !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl
I had the most amazing experience at my visit to this restaurant today. From the moment I walked in, I was greeted with a “Welcome to El Pollo Loco,” to a warm welcome and smiles which happened from the moment I arrived, to the moment I left. The food was superb as it was incredibly fresh to the point where the meat just came off the bones so easily. I have been to numerous El Pollo Locos, but I have never experienced so much freshness in the food, the tortillas, the sides, and the salsas. There’s also another special feature that this wonderful restaurant offers that others do not, and that is that your food and salsas are actually served at your table. I took the time to speak to the Manager, “Jose,” and congratulated and commended him for doing such an amazing job, with the management of the restaurant, as it was very clean, the music was great, the crew, and the incredible freshness of the food, where the meat was not dry, but fresh and juicy, and how you are made to feel very welcome upon entering, and during the duration of your visit at the restaurant! I live in the East County, and I will drive the distance to go to this restaurant in Lemon Grove at all times as opposed to the ones closest to me where I have been nothing but disappointed! I highly recommend that everyone go to this restaurant for an amazing experience of the treatment you will receive while being there, and for the amazing freshness of all of their food! You can’t go wrong!
Atmosphere: 5
Food: 5
Service: 5
I work right next door and come here about twice a week for lunch. The staff is always with a smile ready to attend. I never have had any issues with them, and food is consistently great. I come around 12pm, atmosphere is quiet, can eat in peace.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl
The place is very clean and the staff is friendly.
When ordering, everyone is always greeted with a very good attitude and the manager has always helped me with the service. Very good experience in the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Excellent place to get more natural home style food with tasty sauces
Dietary restrictions: Broiled chicken very good done to the excellent point
Parking: Completely open free parking
Kid-friendliness: Children well attended by personnel
Wheelchair accessibility: Easy wheel chair entrance
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Soup, Chips, Coleslaw, Salad, BRC Burrito
Excellent customer service, hygienic and very good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco Lo Mejor de Lo Mejor
this Pollo Loco location has been my go to place for lunch on multiples days of the week. The food is tasty and healthy and the staff is super friendly and personable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl
I got the chicken tostada bowl and they forgot my cilantro dressing and had burnt chicken ends in my bowl. The el pollo loco in El Cajon is way cleaner, fresher, and overall better in quality and service. This location is the worst one I’ve been to.
Restaurantji Recommends
Excellent as usual
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl
Great service and food!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Everyone who works at this location is so nice. I'd keep coming back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Chips, Coleslaw, Double Chicken Tostada Salad, Salad, Burrito
The restaurant is very clean and the staff is super friendly, that makes you feel like family. The food is beyond amazing the flavors are astounding! I had the 3 pieces with rice and beans and the flour tortilla, The food is authentic and fresh. Whether single or with a family, you will definitely walk away satisfied! |
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breast
I always have loved the traditional flame cooked chicken. With the choice of flour n corn tortillas and the beans n Spanish rice. The rice was over cooked but not always. As far as atmosphere not great but always a clean environment. With 5 in our group they gave us a special that saved us money and greeted us when we walked in and as we left. Thanks
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salad, Breast
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