I would give it five stars but it's only in one place near the table twice they gave me the wrong tea after that place everyone I love the young people very attentive everything very
Atmosphere: 3
Food: 4
Service: 4
Customer Service
The employees always serve with a smile ?
Atmosphere: 5
Food: 5
Service: 5
Dildrea Kangas
Friendly. Good food & drinks. Under staffed (located in Vons/Albertsons). The staff need more mangement support (my opinion).
I ordered a tall cappuccino and a tall white hot chocolate and both where half way full! The person who answered the phone was very dismissive and used the "We are very busy", excuse for their poor quality.
Food: 1
Troy Underwood
Good Starbucks. Usually a very long drive thru line. I always walk
Atmosphere: 5
Service: 5
John Glitchxd
There are no chairs or tables for you to sit on.
Val Chris
Janel are you the manager here? You Def need to go get trained how to properly provide customer service you were very salty today
Ana Lopez
There are no tables inside and no restroom. Some of the staple items that make you go to a Starbucks are missing here. Is this even a Starbucks?
Atmosphere: 1
Food: 3
Service: 3
Vanessa Nock
Went through their drive-thru the day after Thanksgiving. Waited 20 mins in line and they got all three drink orders wrong. We didn’t realize it right away, so had to return and walk in. No apology offered at all, but they remade our drinks
Andria Maxine
I really want to give 5 stars... it's turned into a grab and go location. All that wasted space. It's not the people, it's the company. Part of me understands, parking is insanely difficult here. Another part, those who are in foot might want to chill for a minute!
Kind of annoying, me and my husband share one car so when he gets home late I want to get my drink for the next morning as he will have the car again all day. I leave as soon as I can and get there at 10:15, they close at 10:30. Pulling up to the window they say “we’re actually closed”. I understand it was close to closing but my drink is super simple and would’ve taken all but 3 mins at most. A genuine waste of gas and sucks that their hours don’t reflect what the closing crew feels. As someone who used to work there although it may be annoying we take certain orders up until closing and leave a register open and an oven on. Weird that this company lets their employees turn away money because they don’t feel like working.
Atmosphere: 1
Food: 1
Service: 1
aszia Williams
I would have given this location a 5star but the experience with the outside drive thru barista Lily today 11-11-23 was atrocious! I placed a mobile drive thru order at 11:53am and got in line at 11:57am, now keep in mind the line has over 10 people before me. Lily or Liliana comes to take my order and I tell her I did a mobile order and she then rudely says WHAT, in my mind I'm like wow how couldn't she hear me and she is at my window. So I told her again I did a mobile order. She then says what is your name? I say my name. She says WHAT again! I'm thinking this has to be a joke and why is she being rude to customers in a customer service setting. I say my name again and she goes YOU JUST PLACED THE ORDER NEXT TIME WAIT BEFORE GETTING IN LINE. It was clearly a line around the building and pass their parking lot, I had enough of her attitude for no reason at all and told her it's 1157am by the time they get done with all these cars it will be 1205pm. She then says IT'S NOT GOING TO TAKE 12MIN NEXT TIME WAIT BEFORE GETTING IN LINE! I looked at her and again said it's 1157am by the time I get there my order will be made and as she walked away I said you have a great day because clearly she was irritated with her life choices I guess. So now I'm in line trying to comprehend why she had to be rude but I was killing brain cells trying to make sense of it. Anyways, I got to the window after 1205 and WOW surprisingly my order was ready! Lydia at the window was very polite and asked if it was a mobile order and I said yes and got my order. I then told Lydia I wanted to make a complaint regarding my interaction with Lily who is being used as the face of their company because she is the first interaction customers have. I explained what happened and told her to look at the time as well. Lydia acted as if she understood, but when I asked for her coworkers name she said she didn't know who was outside. I found it odd you don't know who is running the drive thru speaking to you over the ear piece smh! So I asked for a manager, which was a shift lead and she provided me Lily's name. I let the shift lead know she can go over the incident with Lydia because I wasn't going to say what happened again. I told them to have a great day and drove off!! I've been to this Starbucks numerous times and never been treated so poorly. I definitely will not go back. I really hope Lily takes another training course on customer service or make a decision to love and enjoy the life paths YOU CHOOSE to take.
Alaina B.
Ignore all the negative reviews , I've always had a positive experience at this location. Everyone here has always been so friendly to me! I love coming in here and seeing Jay, he is an amazing employee. Such a kind person always writes on my cup to have a good day. It's the little things like that, that make your day! If you put good out you get good back remember to be kind, working in this environment can be stressful. We are all HUMAN ! Everyone here never fails to put a smile on my face and I appreciate their kindness !
Katy McQ
Very busy location that always gets your order right the first time. This location always has the food items available that are advertised ?
Atmosphere: 4
Food: 5
Service: 5
Elyssia W.
The drinks were good. The service wasn't great, the staff wasn't the normal Starbucks friendly. They do not have seating inside.
I would give it five stars but it's only in one place near the table twice they gave me the wrong tea after that place everyone I love the young people very attentive everything very
Atmosphere: 3
Food: 4
Service: 4
The employees always serve with a smile ?
Atmosphere: 5
Food: 5
Service: 5
Friendly. Good food & drinks. Under staffed (located in Vons/Albertsons). The staff need more mangement support (my opinion).
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cinnamon Coffee Cake, Vanilla Bean
I ordered a tall cappuccino and a tall white hot chocolate and both where half way full! The person who answered the phone was very dismissive and used the "We are very busy", excuse for their poor quality.
Food: 1
Good Starbucks. Usually a very long drive thru line. I always walk
Atmosphere: 5
Service: 5
There are no chairs or tables for you to sit on.
Janel are you the manager here? You Def need to go get trained how to properly provide customer service you were very salty today
There are no tables inside and no restroom. Some of the staple items that make you go to a Starbucks are missing here. Is this even a Starbucks?
Atmosphere: 1
Food: 3
Service: 3
Went through their drive-thru the day after Thanksgiving. Waited 20 mins in line and they got all three drink orders wrong. We didn’t realize it right away, so had to return and walk in. No apology offered at all, but they remade our drinks
I really want to give 5 stars... it's turned into a grab and go location. All that wasted space. It's not the people, it's the company. Part of me understands, parking is insanely difficult here. Another part, those who are in foot might want to chill for a minute!
Atmosphere: 2
Service: 5
Restaurantji Recommends
Kind of annoying, me and my husband share one car so when he gets home late I want to get my drink for the next morning as he will have the car again all day. I leave as soon as I can and get there at 10:15, they close at 10:30. Pulling up to the window they say “we’re actually closed”. I understand it was close to closing but my drink is super simple and would’ve taken all but 3 mins at most. A genuine waste of gas and sucks that their hours don’t reflect what the closing crew feels. As someone who used to work there although it may be annoying we take certain orders up until closing and leave a register open and an oven on. Weird that this company lets their employees turn away money because they don’t feel like working.
Atmosphere: 1
Food: 1
Service: 1
I would have given this location a 5star but the experience with the outside drive thru barista Lily today 11-11-23 was atrocious! I placed a mobile drive thru order at 11:53am and got in line at 11:57am, now keep in mind the line has over 10 people before me. Lily or Liliana comes to take my order and I tell her I did a mobile order and she then rudely says WHAT, in my mind I'm like wow how couldn't she hear me and she is at my window. So I told her again I did a mobile order. She then says what is your name? I say my name. She says WHAT again! I'm thinking this has to be a joke and why is she being rude to customers in a customer service setting. I say my name again and she goes YOU JUST PLACED THE ORDER NEXT TIME WAIT BEFORE GETTING IN LINE. It was clearly a line around the building and pass their parking lot, I had enough of her attitude for no reason at all and told her it's 1157am by the time they get done with all these cars it will be 1205pm. She then says IT'S NOT GOING TO TAKE 12MIN NEXT TIME WAIT BEFORE GETTING IN LINE! I looked at her and again said it's 1157am by the time I get there my order will be made and as she walked away I said you have a great day because clearly she was irritated with her life choices I guess. So now I'm in line trying to comprehend why she had to be rude but I was killing brain cells trying to make sense of it. Anyways, I got to the window after 1205 and WOW surprisingly my order was ready! Lydia at the window was very polite and asked if it was a mobile order and I said yes and got my order. I then told Lydia I wanted to make a complaint regarding my interaction with Lily who is being used as the face of their company because she is the first interaction customers have. I explained what happened and told her to look at the time as well. Lydia acted as if she understood, but when I asked for her coworkers name she said she didn't know who was outside. I found it odd you don't know who is running the drive thru speaking to you over the ear piece smh! So I asked for a manager, which was a shift lead and she provided me Lily's name. I let the shift lead know she can go over the incident with Lydia because I wasn't going to say what happened again. I told them to have a great day and drove off!! I've been to this Starbucks numerous times and never been treated so poorly. I definitely will not go back. I really hope Lily takes another training course on customer service or make a decision to love and enjoy the life paths YOU CHOOSE to take.
Ignore all the negative reviews , I've always had a positive experience at this location. Everyone here has always been so friendly to me! I love coming in here and seeing Jay, he is an amazing employee. Such a kind person always writes on my cup to have a good day. It's the little things like that, that make your day! If you put good out you get good back remember to be kind, working in this environment can be stressful. We are all HUMAN ! Everyone here never fails to put a smile on my face and I appreciate their kindness !
Very busy location that always gets your order right the first time. This location always has the food items available that are advertised ?
Atmosphere: 4
Food: 5
Service: 5
The drinks were good. The service wasn't great, the staff wasn't the normal Starbucks friendly. They do not have seating inside.