Subway

7582 Broadway Suite A, Lemon Grove
(619) 461-2500

Recent Reviews

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America Samantha

This lady her name is MIRIAM she started yelling at me in front of customers because I told her I didn’t want a broken ass sandwich it was super sloppy I waited for four people in front of me when I told her to remake it she let people behind me go she was laughing at me with them but the customer told me I was right 15$ for a broken sandwich heck no she started shelling “this is my store” I’m the manager and she said nothing will happens with my complaint if they don’t I lost my respect for that industry

Atmosphere: 1

Food: 1

Service: 1

Ms.C

This has to be the slowest subway ever! They only had one staff member working and he was chatting with customers which made it take even longer. I felt so bad for the guy who has one worker in subway on a weekend?!!!

Atmosphere: 1

Food: 1

Service: 1

John Morales

The wait times here are awful, there’s like one person only working almost every time, even though there is someone in the back.

Atmosphere: 2

Food: 3

Service: 2

nathan s

Came in 9pm asked for 1 min to decided. Asked attended for a wrap told us he didn't have any meat. So we proceeded the to exit , and thank him

soyla buendia

There was only one young female working Monday around 4-5pm 7-15-24. She HAD A GREAT ATTITUDE, Exceptional customer service, amazing sales skills! There was a line going for her and she greeted everyone, courteous and politely asked about the next person’s order to get ahead of the game.

Atmosphere: 5

Food: 5

Service: 5

Neelkamal Ahmedsaid

The sandwich artist refused to add extra veggies and said that she will get in trouble if she kept on listening to me she kept on cutting me off while I was asking to add extra in one go she kept on saying anything else anything else anything else anything else anything else anything else anything else anything else anything else anything else anything else wow she closed up my sandwich and paid full price for it refused bravo ? will i ever eat at this location yes I will because I love subway way hahaha but not their customer service her name tag was missing so she wrote me her name how I know if this her real name but what she wrote was NAHJ

Atmosphere: 1

Food: 1

Service: 1

Tyler Becker

Excellent quality.

Atmosphere: 5

Food: 5

Service: 5

Mark Hartzell

She coughed 3x on my subs, never bothering to cover her mouth. Guess she thought that black cloth mask would stop any germs.

Atmosphere: 3

Service: 1

Sobhit Jain

Good

Vegetarian options: Veggie delidght

aszia Williams

I'm not sure if this location is under new management with new employees but the Customer Service I received from both Anastasia and the "manager" was the worst. This location needs to retrain the manager on customer service so that the employees under her can also learn what Customer Service means. It is unacceptable to be rude to a customer because they don't agree with a inconsistent staff operation. It is unacceptable that I have been able to make a item substitute at this location many times and other locations without an upcharge then out of the blue the "manager" says there is a charge to substitute. I get sick when I eat ham so I always substitute that item. When I questioned why and notified I just made the same order last week and everytime I go there I was told "the person was new". I then said you don't even know who it was how can you assumed the person was new especially since it has been multiple times I ordered the same thing. At that point they did not have valid reason so I declined to continue with the order, while leaving and throughout the whole ordeal Miss Anastasia was very rude while her manager present.( Training needed all around since her behavior was acceptable to the manager) When asked her name she walked away saying it and I only heard the last part and when asked again no response. So I asked the manager and she tried to give me a nickname "Ana" I had to ask her for the full name to make a complaint. If you want a wonderful customer service experience this location is not where you will get it! I definitely will be going up the chain of command to make a complaint as well. If I am spending my money at your establishment I deserve outstanding customer service. I honestly will never come back to this location!

Service: 1

Michael Hutchison

Very quiet and clean place.

Natalie Graham

The biggest Subway I have ever seen!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Cut Combo

Angeles Meneses

It's too lonley, and homeless ppl don't help.

Atmosphere: 3

Food: 5

Service: 5

Shervon Martinez

My 4 year old daughter needed to use the bathroom and the lady sat there saying she was busy but she was making an online order and one of the customers had a sandwich in the oven she could have easily given me a key she caused my daughter to have an

Atmosphere: 1

Service: 1

Bill Brock

17.00 for a sandwich and a small coke.Wow! I can't afford to eat there often.

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