Wingstop

6969 Broadway, Lemon Grove
(619) 996-9464

Recent Reviews

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Heidi Van horn

I went there a while back the wings were good but they're a little on the pricey side which I didn't expect? So I think on this one you may have to go there and experience it for yourself?

Atmosphere: 4

Food: 4

Service: 3

Kyler Kimball

Do NOT go here at all costs. It's terrible.

Atmosphere: 1

Food: 1

Service: 1

Ellyse Braden

Placed an order for pickup 45 minutes prior to arriving to the store. Online order confirmation said 5-10 minutes. When I arrived they told me 5-10 minutes (which is never accurate - it’s more like 30) and started to make the order at that time. But the store was empty…I HATE this location, doesn’t matter if you place an order ahead of time or how long before you placed it before arriving - plan to wait atleast 30-45 minutes.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Chicken Strips with Fries, Seasoned Fries

Javier Febronio

If I could, I would give this place 2.5 stars (and that's putting it nicely)!

I've eaten here several times before and almost always there's some issue: they usually take longer than expected, the cashier is often passive aggressive or makes me repeat my order, forgets sauce or pickles

Recently, on 3/6/2025, I waited 20 minutes just to place my order for a Hawaiian sandwich. Thankfully it took 10 minutes as told. While I was waiting, there was a black lady furious that her wings had feathers. The worker "Ricardo" apologized and offered a new one but she wanted a refund, he replied he can't because assistant manager is on break, and she made it clear she'd be back later. When he finally took my order, he got my name wrong—even though he had taken my order during my last visit and got it right then!

Look, I'm sure this is a nice place to eat, even if you're not a fan of hot/buffalo wings (which I'm not) they got some tasty seasoned fries and some really nice chicken sandwiches to try (like Garlic Parmesan, Hawaiian, Louisiana Rub, Hot Honey Rub), but it's sad you need to bring a LOAD of patience to enjoy eating here.

This place REALLY needs some better management

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Seasoned Fries, Chicken Sandwich, Honey Mustard

TheAg2661

Why would you bother taking orders for superbowl sunday and be this underprepared, everyone at your location was so rude and took it out on your customers… horrible service all around

Atmosphere: 1

Food: 1

Service: 1

Sofía Lopez

The food is good but they always take a long time.

Bryan Constantino

I go for my usual here and the flavors are the same everytime. Love the wings, staff, and how easy it is to order online and pick up here without food order issues

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 10 Wings, Bone in Wings

V. B. Sr.

Ricardo is awesome, great customer service from taking the order, attention to detail and going above and beyond. Service with a smile.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Bone in Wings

Joey

Excellent service, the wings were prepared hot and fresh and put the extra garlic and sauce. Thank you for the awesome experience Wingstop!

Atmosphere: 5

Food: 5

Service: 5

Emerson

I got food here for the first time and it was DELICIOUS! Amazing service, great food. Over all a great experience

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: 75 PC Pack

Rubi Gomez

Unbelievable, absolutely unbelievable. I feel sick, how can you advertise something as free and then don’t receive it. I tried to go to wing stop and get my free sandwich and can you imagine how I feel after I DONT RECEIVE IT. I felt a pit in my stomach. Really do better.

Atmosphere: 1

Food: 1

Service: 1

frankie garza

Great customer service thanks

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 10 Wings, Cheese Sauce

Jose Ibarra

The food is amazing of course. It was the customer service I had an issue with. Placed an online order and showed up at the specified time, food was not ready and I was ok with that but the lady at the counter asked my name and I thought they were going to start my order. 30 mins go by and and still nothing so I go up again and ask about my order and another lady said I’ll start it now. My frustration was why ask me for my name and order if you are not going to start the order. It just felt like she brushed me off. Very upsetting and unprofessional.

Atmosphere: 1

Food: 5

Service: 1

Ana Nieves

This place deserves NO STARS!!! I'd appreciate it if you could place an online order for pick up at 3:44, my husband shows up 15 min to pickup and no the order is not ready. Now it's 5:45 and still no order. called the store and was placed on hold for 25 min. This place is a rec. Poor staffing and management. staff needs customer service training. And I want a full refund. Will not be doing business with this location ever again.

Atmosphere: 2

Food: 1

Service: 1

Andrew Hess

If you ever order here you most likely won’t get the sauces that you pay for from this location and the fries you get will most likely be stale and flavorless. The chicken is good, but overall not worth going to this location or ordering delievery if it comes from there.

Food: 1

Service: 1

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