Horrible service, never received my order that was ordered through subway app. The staff yelled hung up and refused to redeliver or send a refund.
Lamiah Myers
Everytime I come here and ask them to make the sandwich my way they talk back. I don't ask for much but at this point I am fed up with the disrespect. One of the time I came in I ordered the new hot honey chicken while I was eating it back at work I found a bone in the sandwich. All I thought was going to happen was either a refund or new sandwich. Did I get yes but after they argued with me basically calling me a liar. Now, when I order it's online trying to save time since I only have a 30min lunch. Multiple time after picking my meal and rushing to get back to work I would find my order wrong and have to make a trip back to get it correct. Now when I order online I push through as I am arriving to watch them make it correctly. They still get it wrong sometimes which i catch since I am there. I told them in the instructions I wanted my sauce on first which she proceeded to argue with me state it's not there. I asked her to look at the instructions again which she finally read the special instructions. I didn't want to leave a bad review but it does not look like they are improving. So when right food is great but customer service sucks. I wish I could go somewhere else but like I said I got 30 mins cant really go anywhere else without risking being late for lunch. So be careful when you order your online meals with them.
Atmosphere: 1
Food: 3
Service: 1
Ashley O
My family and I ordered two spicy italian sandwiches last night and this morning all of us are sick to our stomach. It has been a rough day trying to work and having severe stomach pain from what appears to be food poisoning. I contacted the establishment and instead of saying sorry she defended that their produce and meats are fresh. Perhaps its not the produce or meat but the way things are handled in terms of cleanliness. The establishment looked clean and the people were nice but to argue with a customer when I call to let them know they may want to ensure everything is washed and fresh as we all got sick is not the way to handle it. I am trying to prevent this from happening to someone else.
Atmosphere: 3
Food: 1
Service: 3
L
I went here because the sourdough sandwich place was becoming $13-15 for a sandwich so I thought I’d come back for their deal of the day. My gosh. The lady was literally pinching 🤏 the food to where you could count 5 pieces of lettuce or whatever you asked for. When I asked for more because it was so little, it was a smaller pinch than before! I tried to pre order thinking maybe if someone else does it it’ll be better. No. They definitely are cheating you out. You couldn’t even tell the sandwich had anything on it when taking it out. I’d rather go across the street and pay an extra $5-6 for a sandwich that’s actually stuffed than bread and some meat.
Atmosphere: 4
Food: 2
Service: 2
Cheryl
Very friendly, polite, and nice at this location. Sandwiches are made with care and without being rushed.
Atmosphere: 5
Food: 5
Service: 5
Kevin Hale
Very slow service, normally always get the order wrong and the team can’t work well when it’s busy
Atmosphere: 1
Food: 1
Service: 1
Mohameed Pola
Terrible service, people working barely understand english, they refused to let me use my coupon even though it isn't expired.
Atmosphere: 1
Food: 1
Service: 1
debra stockman
Love subway, especially the meat ball subs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Dakota MacGowan
I go out of my way to only eat at this subway. Just tonight I screwed up my mobile order so that I would get the wrong ingredients, and Mehak just smiled and told me it was all good and she could fix it for me. Just because it’s subway doesn’t mean you wont find some really nice and courteous people working here.
Best Subway I have been to! Friendly and smiling manager, friendly and smiling staff. Clean. Well appointed. Neat. Crispy bacon. Best Subway deli meat I have seen.
Atmosphere: 5
Food: 5
Service: 5
Theodore Wheeler
Best Subway I have been to! Friendly and smiling manager, friendly and smiling staff. Clean. Well appointed. Neat. Crispy bacon. Best Subway deli meat I have seen.
Atmosphere: 5
Food: 5
Service: 5
Tayler Gibson
Messy sandwich… sauce everywhere and no napkins in my to-go bag.
Atmosphere: 4
Food: 5
Service: 4
Jennifer Lahr
I ordered online and the webpage had a bit of an issue but my food was ready when I walked in.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
Jerry Johnson
Ordered a kids meal and buffalo chicken wrap on the app. The kids meal came out fine and my son liked it. However the wrap was terrible quality. I thought I would be getting a wrap with buffalo sauce drizzled but instead literally everything was coated in what seemed to be the equivalent to a quarter bottle of buffalo sauce. It literally continuously drips out as you eat it and everything inside was soggy due to the abundance of buffalo sauce. Likely won’t be purchasing from subway again and will stick to Togo’s.
Eat fresh. Fast service is good service.
Atmosphere: 5
Food: 5
Service: 5
Horrible service, never received my order that was ordered through subway app. The staff yelled hung up and refused to redeliver or send a refund.
Everytime I come here and ask them to make the sandwich my way they talk back. I don't ask for much but at this point I am fed up with the disrespect. One of the time I came in I ordered the new hot honey chicken while I was eating it back at work I found a bone in the sandwich. All I thought was going to happen was either a refund or new sandwich. Did I get yes but after they argued with me basically calling me a liar. Now, when I order it's online trying to save time since I only have a 30min lunch. Multiple time after picking my meal and rushing to get back to work I would find my order wrong and have to make a trip back to get it correct. Now when I order online I push through as I am arriving to watch them make it correctly. They still get it wrong sometimes which i catch since I am there. I told them in the instructions I wanted my sauce on first which she proceeded to argue with me state it's not there. I asked her to look at the instructions again which she finally read the special instructions. I didn't want to leave a bad review but it does not look like they are improving. So when right food is great but customer service sucks. I wish I could go somewhere else but like I said I got 30 mins cant really go anywhere else without risking being late for lunch. So be careful when you order your online meals with them.
Atmosphere: 1
Food: 3
Service: 1
My family and I ordered two spicy italian sandwiches last night and this morning all of us are sick to our stomach. It has been a rough day trying to work and having severe stomach pain from what appears to be food poisoning. I contacted the establishment and instead of saying sorry she defended that their produce and meats are fresh. Perhaps its not the produce or meat but the way things are handled in terms of cleanliness. The establishment looked clean and the people were nice but to argue with a customer when I call to let them know they may want to ensure everything is washed and fresh as we all got sick is not the way to handle it. I am trying to prevent this from happening to someone else.
Atmosphere: 3
Food: 1
Service: 3
I went here because the sourdough sandwich place was becoming $13-15 for a sandwich so I thought I’d come back for their deal of the day. My gosh. The lady was literally pinching 🤏 the food to where you could count 5 pieces of lettuce or whatever you asked for. When I asked for more because it was so little, it was a smaller pinch than before! I tried to pre order thinking maybe if someone else does it it’ll be better. No. They definitely are cheating you out. You couldn’t even tell the sandwich had anything on it when taking it out. I’d rather go across the street and pay an extra $5-6 for a sandwich that’s actually stuffed than bread and some meat.
Atmosphere: 4
Food: 2
Service: 2
Very friendly, polite, and nice at this location. Sandwiches are made with care and without being rushed.
Atmosphere: 5
Food: 5
Service: 5
Very slow service, normally always get the order wrong and the team can’t work well when it’s busy
Atmosphere: 1
Food: 1
Service: 1
Terrible service, people working barely understand english, they refused to let me use my coupon even though it isn't expired.
Atmosphere: 1
Food: 1
Service: 1
Love subway, especially the meat ball subs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I go out of my way to only eat at this subway. Just tonight I screwed up my mobile order so that I would get the wrong ingredients, and Mehak just smiled and told me it was all good and she could fix it for me. Just because it’s subway doesn’t mean you wont find some really nice and courteous people working here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Restaurantji Recommends
Best Subway I have been to!
Friendly and smiling manager, friendly and smiling staff.
Clean. Well appointed. Neat.
Crispy bacon. Best Subway deli meat I have seen.
Atmosphere: 5
Food: 5
Service: 5
Best Subway I have been to!
Friendly and smiling manager, friendly and smiling staff.
Clean. Well appointed. Neat.
Crispy bacon. Best Subway deli meat I have seen.
Atmosphere: 5
Food: 5
Service: 5
Messy sandwich… sauce everywhere and no napkins in my to-go bag.
Atmosphere: 4
Food: 5
Service: 4
I ordered online and the webpage had a bit of an issue but my food was ready when I walked in.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
Ordered a kids meal and buffalo chicken wrap on the app. The kids meal came out fine and my son liked it. However the wrap was terrible quality. I thought I would be getting a wrap with buffalo sauce drizzled but instead literally everything was coated in what seemed to be the equivalent to a quarter bottle of buffalo sauce. It literally continuously drips out as you eat it and everything inside was soggy due to the abundance of buffalo sauce. Likely won’t be purchasing from subway again and will stick to Togo’s.
Food: 2
Service: 4
Loading...