Was there to order 3 lg milkshakes 5/11/25 approx 8:50 pm for end of the day Mothers Day milkshakes, and supposedly out of milk!! Never thought that was a possibility..
Angela Smith
We came on Halloween and there was only 1 person working. He was working very hard and was polite. When I paid using tap to pay, I added a tip, then asked the worker if he receives the tip. He said they do not receive the electronic tips. What? Why even have the tip on the tap to pay or card pay if the tip doesn’t go to the employee helping the customer?
The ice cream was as BR always is. One tip I could give the store for efficiency though, maybe put the CookiesNCream ice cream closer to the toppings so that the employee doesn’t have to keep walking back and forth the length of the freezers 3 times just to make the Oreo sundae as I’m sure that flavor is requested quite often for that sundae.
As for atmosphere, it wasn’t very clean and as it was the end of the day, that could have been why. But there was also what appeared to be a homeless man that came in and out a couple times and just sat at a table. He reeked of cigarette smoke and the smell was so overpowering that I lost my appetite and ended not ordering for myself.
Atmosphere: 2
Food: 4
Service: 5
Urmeet Rajpal
We as a family have been visiting this Livermore store more often since past one year. Each time we come , the staff caters to our needs very well. We ordered cake for my daughter’s birthday and it was a Superhit. Everyone ❤️ loved it. The cream was fresh, flavours were great and the design was EXACTLY how we wanted it. Looking forward to our next Birthday Cake order. !!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Edible Image Cake, Oreo Cookie ½ Sheet Cake
john lawrence yuson
Made an online order and instead of a double scoope they only gave me a single scoop. I payed for something that I didn't received smh.
Food: 5
Service: 3
Laurie Anderson
This place is never open. We come by when they should be and it is always closed an hour before it states. Uuugggg! This place sucks!
Atmosphere: 1
Food: 3
Service: 1
Furkan Eris
Great ice cream, wide variety, the employees are generally nice
S MG
Well, went in last night for ice cream cones. The gal handed me my cone and the scoop was smaller than a golf ball. The owner sat right there doing paperwork at a table during my exchange with the employee over the size of the scoop that you pay almost $4 for. He did nothing until I went to walk out the door and showed him and told him he lost a customer over it. To top it off the cone was stale, Geez. GO TO LOARD'S!!!
nida masroor
Summer and ice cream go hand in hand and so does our local baskin Robbins ! The owners are super sweet and accommodating that gives it a more personal touch for the place and they are always open with a smile ! Good going !We just ordered a last minute cake for our daughters grad party and they made it work out just right :)
Kristalynn Harris
Very friendly people
Sebastian Gehrig
I was visiting there tonight and this place has gone down since the past few months. It’s gotten so bad that now it’s just embarrassing that no one cares to clean. It smells bad there’s stickiness stains all over the place on the floor. The ice cream tub don’t look clean looks like no one cares to wipe down the glass or counters tables. For a place that sells food and consumable product, these conditions which recently seem to be consistent is highly disgusting and I won’t be coming to this place.
Just a bunch of surly teenagers who want nothing more than to be anywhere else
Kyle W
This place is a joke. It's ran by a bunch of high school dropouts who don't want to work for a living. They close at 8:30 now.. not going here anymore
ashok reddy male
I love these ice creams because they don’t taste too much sugarI feel like having ice creams in IndiaMost of the ice creams don’t have eggThey have simple toppingsILove chocolate fadingPista and almond ice cream is my favorite ? one hereThey have best cakes ? and beautiful decorationsObviously good staff to guide and help you if you have questions
hayden jordan
They have a really good vegan flavor! The only problem is it isn’t there all the time. And definitely don’t try the ice daiquiri flavor!
Mike Wooten
Tried to place an order, they would not take it because they were having “issues” which they could not simply explain why. What year is this... oh yeah 2020 year of covid-19!
Was there to order 3 lg milkshakes 5/11/25 approx 8:50 pm for end of the day Mothers Day milkshakes, and supposedly out of milk!! Never thought that was a possibility..
We came on Halloween and there was only 1 person working. He was working very hard and was polite. When I paid using tap to pay, I added a tip, then asked the worker if he receives the tip. He said they do not receive the electronic tips. What? Why even have the tip on the tap to pay or card pay if the tip doesn’t go to the employee helping the customer?
The ice cream was as BR always is. One tip I could give the store for efficiency though, maybe put the CookiesNCream ice cream closer to the toppings so that the employee doesn’t have to keep walking back and forth the length of the freezers 3 times just to make the Oreo sundae as I’m sure that flavor is requested quite often for that sundae.
As for atmosphere, it wasn’t very clean and as it was the end of the day, that could have been why. But there was also what appeared to be a homeless man that came in and out a couple times and just sat at a table. He reeked of cigarette smoke and the smell was so overpowering that I lost my appetite and ended not ordering for myself.
Atmosphere: 2
Food: 4
Service: 5
We as a family have been visiting this Livermore store more often since past one year. Each time we come , the staff caters to our needs very well. We ordered cake for my daughter’s birthday and it was a Superhit. Everyone ❤️ loved it. The cream was fresh, flavours were great and the design was EXACTLY how we wanted it. Looking forward to our next Birthday Cake order. !!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Edible Image Cake, Oreo Cookie ½ Sheet Cake
Made an online order and instead of a double scoope they only gave me a single scoop. I payed for something that I didn't received smh.
Food: 5
Service: 3
This place is never open. We come by when they should be and it is always closed an hour before it states. Uuugggg! This place sucks!
Atmosphere: 1
Food: 3
Service: 1
Great ice cream, wide variety, the employees are generally nice
Well, went in last night for ice cream cones. The gal handed me my cone and the scoop was smaller than a golf ball. The owner sat right there doing paperwork at a table during my exchange with the employee over the size of the scoop that you pay almost $4 for. He did nothing until I went to walk out the door and showed him and told him he lost a customer over it. To top it off the cone was stale, Geez. GO TO LOARD'S!!!
Summer and ice cream go hand in hand and so does our local baskin Robbins ! The owners are super sweet and accommodating that gives it a more personal touch for the place and they are always open with a smile ! Good going !We just ordered a last minute cake for our daughters grad party and they made it work out just right :)
Very friendly people
I was visiting there tonight and this place has gone down since the past few months. It’s gotten so bad that now it’s just embarrassing that no one cares to clean. It smells bad there’s stickiness stains all over the place on the floor. The ice cream tub don’t look clean looks like no one cares to wipe down the glass or counters tables. For a place that sells food and consumable product, these conditions which recently seem to be consistent is highly disgusting and I won’t be coming to this place.
Restaurantji Recommends
Just a bunch of surly teenagers who want nothing more than to be anywhere else
This place is a joke. It's ran by a bunch of high school dropouts who don't want to work for a living. They close at 8:30 now.. not going here anymore
I love these ice creams because they don’t taste too much sugarI feel like having ice creams in IndiaMost of the ice creams don’t have eggThey have simple toppingsILove chocolate fadingPista and almond ice cream is my favorite ? one hereThey have best cakes ? and beautiful decorationsObviously good staff to guide and help you if you have questions
They have a really good vegan flavor! The only problem is it isn’t there all the time. And definitely don’t try the ice daiquiri flavor!
Tried to place an order, they would not take it because they were having “issues” which they could not simply explain why. What year is this... oh yeah 2020 year of covid-19!
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