Burger King
1805 Holmes St, Livermore
(925) 579-3790
Recent Reviews
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Clean and organized
Kind and friendly breakfast service
Atmosphere: 5
Food: 5
Service: 5
Update 01-01-2025 Android app now shows drive thru option when ordering.. Impossible Whopper cans exactly as ordered - no mayo, add mustard, slight upcharge (25¢) for extra lettuce & extra tomato. Cooked while I waited, served hot. Fries much more generous this time. Gentleman at the counter who took my order was friendly, very polite, and accommodating. I'm ranking this BK 5 stars, compared to other restaurants in this same "genre" of fast food. To be fully transparent, this was not our second visit, but our 5th since I first reviewed this BK. We've come back because they are now consistently earning our business. Bathrooms & Dining Room are newish, clean, and tastefully casual. Neutral tones are easy on the eyes. Now if guests could only figure out how to divide their trash into the proper bin!
Newer BK with drive thru. Burger King android app didn't show a drive thru option to pick up mobile order - just eat inside or inform employee at the counter that you've arrived, which was odd and inconvenient. BK Impossible whopper was ok - I would've rated as good, but preferred without mayo and it came with mayo, so threw away half of the bun with lettuce, not leaving much to eat. Fries were not generously sized and slightly undercooked. Bathroom was clean and well-stocked. Counter employee greeted me, had food ready to go. I'll give them another chance on the food sometime. Wasn't busy on a Wednesday just after dinner time.
Vegetarian options: Impossible Burger accommodates vegans if ordered without cheese & mayonnaise. Otherwise, menu is meat & dairy heavy as expected with most fast food restaurants.
Atmosphere: 5
Food: 5
Service: 5
I ordered a Whopper with my mobile phone. The timing was off. When I got my sandwich it was not as hot and juicy as normal. I was disappointed, but will be back. The Whopper is a great sandwich.
Atmosphere: 5
Food: 3
Service: 5
The workers need to be trained here. They left me standing waiting for my food for 5 minutes while they kept giving drive food orders Then they mixed up my meal , and the onion rings taste weird here.
Atmosphere: 3
Food: 2
Service: 1
The food is always good and me and my friend just went there a the staff during lunch time is always good and the place is always clean.
Atmosphere: 5
Food: 5
Service: 5
I would have gave this place 0 stars. But I can’t the Assistant Manager Alex was very rude when we requested the restroom to be opened. She said multiple times that it was open. The second time I had to ask her I apologized for wasting her time but the bathroom was not open. She told me to try harder, still the restroom did not open. She proceeded to say she was way to busy to open it. Worst customer service ever
Atmosphere: 1
Food: 1
Service: 1
Stopped for coffee and restroom break. The coffee was hot and fresh. The restaurant and facility was clean and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hashbrowns
The drive-thru was quite fast. I was delighted
Atmosphere: 5
Food: 5
Service: 5
They didn’t let us go through the drive-through on bikes, and there was no salt on the fri
Atmosphere: 5
Food: 1
Service: 1
Ordered a bacon burger and it was terrible. Under cooked bacon and the whole hamburger was soggy, flimsy almost like it was microwave or steamed. Onion rings were good and slurpy but won’t be coming back.
Atmosphere: 5
Food: 1
Service: 4
Recommended dishes: Bacon & Cheese Whopper Sandwich
Restaurantji Recommends
They repeated my food to me 3 times and still made it wrong
Atmosphere: 1
Food: 2
Service: 1
As a Livermore worker, I go into this location frequently because of convenience.And now I am being refused service.Just because I do not want to use the computer kiosk?
Very rude female worker insideRefuse to take my order demanding I use kiosk I told her I would go some where else and she said go ahead and have a good day very sarcastic ...horrible additude
Service: 1
The staff is rude and sauce doesn’t even come free with your meal I recommend going somewhere else food is ok but the attitude the staff has will leave a bitter taste after coming here.
Atmosphere: 1
Food: 1
Service: 1
Customer service is very terrible would not recommend for a quick bite to eat rather go to jack in the box to be honest
Atmosphere: 1
Food: 2
Service: 1
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