Cant speak to other reviews of customer service bc I don't go in the mornings. But I've never had a problem at this CJ's, except speed but thats not a huge complaint for me. It's actually one of the better ones in the East Bay, they have plenty of customization options that aren't offered at most other locations, which is why I come here often.
Jake Watts
Staff was very friendly and food was decent
Atmosphere: 5
Food: 5
Service: 5
Arty
They wear no gloves got bad additude
Atmosphere: 1
Food: 1
Service: 1
Ulysses Cantor
First time to buy this area, but this morning crew lady name Johana is rude I just changed my order since not yet created and She’s really mad it supposed to be the Costumer is always right I did my apologies for change my order but did not expect like this, I’m NOT going to this place. Hope the Manager could read this.
Brandy G
Older guy who helped me was rude. He got my order wrong and when I confirmed it was wrong all he could tell me was- it’s already made and smiled at me. Didn’t ask to fix it or anything or if I wanted the item to be removed from my order.
Service: 1
Dale Burton
When ordering "Joanna" cut me off and said have a nice day? Unbelievably dismissed me from ordering. I simply asked how much an item was and questioned why didn't she give me the price promoted on the window. She said I didn't ask for the promo only the regular item price. I only hope Pablo who She said was her boss reads this for corrective action and training. This Livermore Carl Jr needs to do better. Crazy someone in customer facing acts this way.
Service: 1
Steven O
Horrible staff especially the person taking orders. When i said i didnt want anything and tried to leave he yelled at me to not get mad and I said it's OK sir I'm a good have a good day, but he kept yelling
Atmosphere: 1
Food: 1
Service: 1
pablo cuevas
Very clean, very good service and fresh food. A little expensive, but what's cheap these days?
Kid-friendliness: My kids were running around not an issue to the staff?
Atmosphere: 5
Food: 5
Service: 5
John M
Food is so sloppy like they're screwing around with it rather than making a burger for you. Girl in the drive through is very sweet. Nice young lady.
Atmosphere: 2
Food: 1
Service: 5
Jozef Garcia
Food was good, fries were hot burger was perfect but the service has me not wanting to come back! Cashier was rude her hair was down and everytime i looked she was on her phone i ate at the restaurant so i was there for about 45 min this whole time this girl was so rude to customers on the drive thru screaming at them slamming the window and she wouldnt get off her phone my food was ready for a few minutes i saw it come out but she wont give it to me because shes to bussy on her phone.. what a shame that even during hard times like this people dont apprecite the opportunities they have… i definately would think twice about coking here again sorry
Atmosphere: 3
Food: 4
Service: 1
Keale
The workers here are some of the nicest I've ever met in fast food :)
Always a great choice for burgers!
Atmosphere: 5
Food: 5
Service: 5
Cant speak to other reviews of customer service bc I don't go in the mornings. But I've never had a problem at this CJ's, except speed but thats not a huge complaint for me. It's actually one of the better ones in the East Bay, they have plenty of customization options that aren't offered at most other locations, which is why I come here often.
Staff was very friendly and food was decent
Atmosphere: 5
Food: 5
Service: 5
They wear no gloves got bad additude
Atmosphere: 1
Food: 1
Service: 1
First time to buy this area, but this morning crew lady name Johana is rude I just changed my order since not yet created and She’s really mad it supposed to be the Costumer is always right I did my apologies for change my order but did not expect like this, I’m NOT going to this place.
Hope the Manager could read this.
Older guy who helped me was rude. He got my order wrong and when I confirmed it was wrong all he could tell me was- it’s already made and smiled at me. Didn’t ask to fix it or anything or if I wanted the item to be removed from my order.
Service: 1
When ordering "Joanna" cut me off and said have a nice day? Unbelievably dismissed me from ordering. I simply asked how much an item was and questioned why didn't she give me the price promoted on the window. She said I didn't ask for the promo only the regular item price. I only hope Pablo who She said was her boss reads this for corrective action and training. This Livermore Carl Jr needs to do better. Crazy someone in customer facing acts this way.
Service: 1
Horrible staff especially the person taking orders. When i said i didnt want anything and tried to leave he yelled at me to not get mad and I said it's OK sir I'm a good have a good day, but he kept yelling
Atmosphere: 1
Food: 1
Service: 1
Very clean, very good service and fresh food. A little expensive, but what's cheap these days?
Atmosphere: 5
Food: 5
Service: 5
Really nice people that make great food!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Yumm
Dietary restrictions: Have lettuce wrap options
Kid-friendliness: My kids were running around not an issue to the staff?
Atmosphere: 5
Food: 5
Service: 5
Food is so sloppy like they're screwing around with it rather than making a burger for you.
Girl in the drive through is very sweet. Nice young lady.
Atmosphere: 2
Food: 1
Service: 5
Food was good, fries were hot burger was perfect but the service has me not wanting to come back! Cashier was rude her hair was down and everytime i looked she was on her phone i ate at the restaurant so i was there for about 45 min this whole time this girl was so rude to customers on the drive thru screaming at them slamming the window and she wouldnt get off her phone my food was ready for a few minutes i saw it come out but she wont give it to me because shes to bussy on her phone.. what a shame that even during hard times like this people dont apprecite the opportunities they have… i definately would think twice about coking here again sorry
Atmosphere: 3
Food: 4
Service: 1
The workers here are some of the nicest I've ever met in fast food :)
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Waffle Fries, Fried Zucchini
Fast friendly
Atmosphere: 4
Food: 4
Service: 4
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