First time to buy this area, but this morning crew lady name Johana is rude I just changed my order since not yet created and She’s really mad it supposed to be the Costumer is always right I did my apologies for change my order but did not expect like this, I’m NOT going to this place. Hope the Manager could read this.
Brandy G
Older guy who helped me was rude. He got my order wrong and when I confirmed it was wrong all he could tell me was- it’s already made and smiled at me. Didn’t ask to fix it or anything or if I wanted the item to be removed from my order.
Service: 1
Dale Burton
When ordering "Joanna" cut me off and said have a nice day? Unbelievably dismissed me from ordering. I simply asked how much an item was and questioned why didn't she give me the price promoted on the window. She said I didn't ask for the promo only the regular item price. I only hope Pablo who She said was her boss reads this for corrective action and training. This Livermore Carl Jr needs to do better. Crazy someone in customer facing acts this way.
Service: 1
Steven O
Horrible staff especially the person taking orders. When i said i didnt want anything and tried to leave he yelled at me to not get mad and I said it's OK sir I'm a good have a good day, but he kept yelling
Atmosphere: 1
Food: 1
Service: 1
pablo cuevas
Very clean, very good service and fresh food. A little expensive, but what's cheap these days?
Atmosphere: 5
Food: 5
Service: 5
Desiree Zamora
Really nice people that make great food!
Atmosphere: 5
Food: 5
Service: 5
Alayne Miner
Yumm
Dietary restrictions: Have lettuce wrap options
Kid-friendliness: My kids were running around not an issue to the staff?
Atmosphere: 5
Food: 5
Service: 5
John M
Food is so sloppy like they're screwing around with it rather than making a burger for you. Girl in the drive through is very sweet. Nice young lady.
Atmosphere: 2
Food: 1
Service: 5
Jozef Garcia
Food was good, fries were hot burger was perfect but the service has me not wanting to come back! Cashier was rude her hair was down and everytime i looked she was on her phone i ate at the restaurant so i was there for about 45 min this whole time this girl was so rude to customers on the drive thru screaming at them slamming the window and she wouldnt get off her phone my food was ready for a few minutes i saw it come out but she wont give it to me because shes to bussy on her phone.. what a shame that even during hard times like this people dont apprecite the opportunities they have… i definately would think twice about coking here again sorry
The workers here are some of the nicest I've ever met in fast food :)
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Waffle Fries, Fried Zucchini
AARON M
Fast friendly
Atmosphere: 4
Food: 4
Service: 4
ET 3647 (Gadget Geek)
Drive thru service was fine. Quality of the fast food, BBQ bacon cheese burger was fine.
Food: 4
Service: 4
Recommended dishes: Western Bacon Cheeseburger
Jonathan Shade
Dude with side of his head shaved and a slick back hair style had an attitude! I don’t understand. Every other Carl’s Jr I have been to, I never had this problem. First of all, I don’t get to pay for food until I’ve sat at the window for what seems about 5 minutes. Just sit there after I’ve ordered thru the drive thru. Second of all, as I’m counting my change to give him, he’s making drum beats with his hands on counter, In a subtle gesture that says “hurry up” last of all, apart from his lack of enthusiasm or should I say, decency, I was served 2 milkshakes that were not even made all the way. Total price for 2 small burgers and 2 shakes were $17.60 after taxes! At least make my food right, if I’m paying that much! I’m talking ice cream on the bottom half and barely any Oreo on the top half. Phone was dead or else I would have taken a picture. Get it together guys!
Atmosphere: 3
Food: 2
Service: 2
Albert Albert
Just ate the Guacamole cheese burger. Wanted to like. Sorry, it's not that good and barely warm.
They wear no gloves got bad additude
Atmosphere: 1
Food: 1
Service: 1
First time to buy this area, but this morning crew lady name Johana is rude I just changed my order since not yet created and She’s really mad it supposed to be the Costumer is always right I did my apologies for change my order but did not expect like this, I’m NOT going to this place.
Hope the Manager could read this.
Older guy who helped me was rude. He got my order wrong and when I confirmed it was wrong all he could tell me was- it’s already made and smiled at me. Didn’t ask to fix it or anything or if I wanted the item to be removed from my order.
Service: 1
When ordering "Joanna" cut me off and said have a nice day? Unbelievably dismissed me from ordering. I simply asked how much an item was and questioned why didn't she give me the price promoted on the window. She said I didn't ask for the promo only the regular item price. I only hope Pablo who She said was her boss reads this for corrective action and training. This Livermore Carl Jr needs to do better. Crazy someone in customer facing acts this way.
Service: 1
Horrible staff especially the person taking orders. When i said i didnt want anything and tried to leave he yelled at me to not get mad and I said it's OK sir I'm a good have a good day, but he kept yelling
Atmosphere: 1
Food: 1
Service: 1
Very clean, very good service and fresh food. A little expensive, but what's cheap these days?
Atmosphere: 5
Food: 5
Service: 5
Really nice people that make great food!
Atmosphere: 5
Food: 5
Service: 5
Yumm
Dietary restrictions: Have lettuce wrap options
Kid-friendliness: My kids were running around not an issue to the staff?
Atmosphere: 5
Food: 5
Service: 5
Food is so sloppy like they're screwing around with it rather than making a burger for you.
Girl in the drive through is very sweet. Nice young lady.
Atmosphere: 2
Food: 1
Service: 5
Food was good, fries were hot burger was perfect but the service has me not wanting to come back! Cashier was rude her hair was down and everytime i looked she was on her phone i ate at the restaurant so i was there for about 45 min this whole time this girl was so rude to customers on the drive thru screaming at them slamming the window and she wouldnt get off her phone my food was ready for a few minutes i saw it come out but she wont give it to me because shes to bussy on her phone.. what a shame that even during hard times like this people dont apprecite the opportunities they have… i definately would think twice about coking here again sorry
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
The workers here are some of the nicest I've ever met in fast food :)
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Waffle Fries, Fried Zucchini
Fast friendly
Atmosphere: 4
Food: 4
Service: 4
Drive thru service was fine. Quality of the fast food, BBQ bacon cheese burger was fine.
Food: 4
Service: 4
Recommended dishes: Western Bacon Cheeseburger
Dude with side of his head shaved and a slick back hair style had an attitude! I don’t understand. Every other Carl’s Jr I have been to, I never had this problem. First of all, I don’t get to pay for food until I’ve sat at the window for what seems about 5 minutes. Just sit there after I’ve ordered thru the drive thru. Second of all, as I’m counting my change to give him, he’s making drum beats with his hands on counter, In a subtle gesture that says “hurry up” last of all, apart from his lack of enthusiasm or should I say, decency, I was served 2 milkshakes that were not even made all the way. Total price for 2 small burgers and 2 shakes were $17.60 after taxes! At least make my food right, if I’m paying that much! I’m talking ice cream on the bottom half and barely any Oreo on the top half. Phone was dead or else I would have taken a picture. Get it together guys!
Atmosphere: 3
Food: 2
Service: 2
Just ate the Guacamole cheese burger. Wanted to like. Sorry, it's not that good and barely warm.
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