Carl’s Jr.

2860 Kitty Hawk Rd, Livermore
(925) 449-1876

Recent Reviews

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Edward Agbayani

Drive thru was SUPER FAST! FOOD WAS HOT 🔥 and SUPER FRIENDLY... THOUGHT IT WAS TOO GOOD TO BE TRUE... SHOWED UP 2 WEEKS LATER AT LUNCH TIME AND DRIVE THRU ONCE AGAIN! SUPERFAST... other fast food restaurants should learn how run a proper drive thru, be sufficient, friendly and food prepared just as ordered!

Atmosphere: 5

Food: 5

Service: 5

Alberto Rios

They really delicious

Atmosphere: 5

Food: 5

Service: 5

Charles Bales

The staff was very nice. Got my order quickly and got what I ordered. Thank you so much.

Food: 5

Michael Phipps

The service was fantastic, the young lady at the counter was very nice and the food was fresh. The issue I had was the older employee sitting in the lobby playing music and Tiktok videos loud enough to be both heard and disruptive from across the resturant. It is one thing for a customer to be inconsiderate in this fashion but an employee doing it is unreal. You dont have to have your phone at max volume to hear it, if you do eat in the back or outside. Do not disrupt your customer's experience.

Atmosphere: 1

Food: 5

Service: 5

Al's Place

Carl's Jr food. It's fast food. It's ok. The customer service at this Carl's Jr... Pathetic.

Atmosphere: 2

Food: 3

Service: 1

Maria G Rodriguez-Gramajo

Service was bad the girl did not pay attention to my order & then when I went to correct my order she gave attitude

Atmosphere: 4

Food: 5

Service: 1

Tyler Shea

Rude and short

Atmosphere: 1

Food: 1

Service: 1

Jonathan Hailey

Hours say you're open until 7pm... At 6:32, the doors are locked.

AARON M

Fast friendly service

Atmosphere: 4

Food: 4

Service: 4

Jason

I arrived at 835PM and the drive "open" sign was on but no one was answering the intercom. I drove through an confirmed the light was on but saw no workers. I went to the door and confirmed the drive through was open until 9PM and I saw a worker inside, so I tried again. Again no response to the intercom, so I honked to get the worker's attention; he looked up when I honked but ignored me. I honked again and raised my arms in the universal WTF motion, he again ignored me. I did the same one more time and he finally indicated they were closed. I drove through and saw the "open" light was still on, and watched as he turned it off. I'm fine with the store closing early, and only mildly annoyed that the open sign was left on. It is just rude though to ignore the person in the drive through rather than proactively signaling the closure - especially given the store closed early and left the open sign illuminated.

Service: 1

That925Dude

I show up at 7pm, and the doors are closed. Says 8pm closing for dinning room. Employees refused to open the doors and let me order. And the employees walked away to not be seen or visible while I was outside waiting. Absolutely pathetic!

Gretchen Grant (Grace99)

This one is a good place to get a burger. They have great employees. I would compare the staff to in and out at this location. Or at least the crew we had during our visit. Very pleased!

Dietary restrictions: I have celiac and they will make you a low carb burger. Just wrapped in lettuce. But it lets me be able to enjoy their restaurant. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Famous Star Combo, Single Big Carl, Big Angus Guacamole Bacon Burger

Roderick Matthews

I ordered a Strawberry Lemonade without ice. She started to prepare it, and I noticed the ice. I asked if it was mine and reminded her, no ice. She then asked me if I told the person who took my order. Yes. This what got, mostly lemonade with very little strawberry flavor. So disappointing she was skimpy with the strawberry flavor. I wanted to address it, but with her asking if I ordered it with ice or not earlier, made me think she might have an attitude. I'm on lunch, gotta go. I won't be coming back.

Atmosphere: 4

Food: 4

Service: 3

Leticia Barrera

really enjoyed the food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Mariano Beltran

Everything was good

Atmosphere: 4

Food: 4

Service: 4

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