My husband and I visited Jamba Juice today and had a fantastic experience! The service was exceptional. Ali and Jakai were incredibly helpful and friendly. My husband had a special order for his drink, and they absolutely nailed it. We really appreciated their attention to detail and great customer service. We left very happy and will definitely be coming back. Thank you, Ali and Jakai!
Lexi
Saturday April 12, at 5pm. If I could give 0 stars, I would. We came here for juice or smoothies and hadn’t come to Jamba in a long time. We came in, no one greeted us- we greeted them, it was a bit awkward. I generally like to find low carb and low calorie options for smoothies. The worker didn’t give me any recommendations or suggestions on substitutions. We ordered a small mega mango & a small Greens and ginger. 2 workers had a few orders ahead, but not sure why 3-4 of us customers were waiting 30 MINUTES to get our smoothies. The workers never communicated or delegated anything to each other, we all just sat there for a long time waiting for orders. YIKES!! if you had to be somewhere on time, do not go to this Jamba on Portola. You’ll be waiting for a long time and be sure to check your order correctly too. Wow. Also $20 for 2 small.
Sunny Wu
Great Jamba Juice location. Gives you a full cup unlike Dublin.
Jason Westley Hall
A large peanut butter mood made with a fresh banana and a scoop of whey protein will keep you going for a few hours!
Atmosphere: 4
Food: 4
Service: 5
Latisha Shaw
Need better customer service. They didn’t greet me. The girl said are you ready to order. Just rude.
Atmosphere: 3
Food: 5
Service: 1
Connie Curiel
We went for the Junction School fundraiser.
Atmosphere: 5
Food: 5
Service: 5
Mo Everest Ops
Went to Jamba a few weeks ago and had an overall pleasant experience.
First thought when I entered....when did they change the name to Jamba lol!
I went with my two toddlers and the team was great and very kind to them, oddly only seating was outside but they allowed me to bring a couple chairs inside for the kiddos.
Will be back for more!
Atmosphere: 3
Food: 4
Service: 5
Mohammad Everest Ops
Went to Jamba a few weeks ago and had an overall pleasant experience.First thought when I entered....when did they change the name to Jamba lol!I went with my two toddlers and the team was great and very kind to them, oddly only seating was outside but they allowed me to bring a couple chairs inside for the kiddos.Will be back for more!
Atmosphere: 3
Food: 4
Service: 5
Stephanie Bravo
Showed up to order at 8:37pm and they denied my order because they stop taking acai bowls at 8:30 even though they close at 9pm. My little sister works at Jamba Juice and she has to take guest orders up until 9 on the dot since they get cleaning time after 9pm to close the store. I’m very disappointed with this location especially when the Acai base is pre made.
Service: 1
Anthony Santostefano
shout out to Gianna. Awesome people work at this location. Thank you very much Gianna.
Server Danielle W had probably some of the worst customer service I’ve ever experienced. She had attitude the entire time. I asked the difference between two drinks as I don’t come to Jamba often. This was obviously too much to ask as she snapped back with a sarcastic response. She cut me off multiple times during my order and when I asked about a neighbor discount she scoffed and had to ask another employee. She didn’t even put the name on my order correct so when my order was up I had no clue. She then gave me a hard time for asking for two packets of mustard for my pretzel because apparently only one from my order qualifies for a single packet of mustard. This woman seriously needs a review in customer service or to find another job that doesn’t include customer service.
Haley Hernandez
Going to this Jamba location was a different experience than any other. I walked in to smiles and being greeted. I needed time to pick smoothie and luckily I was recommended a delicious one. Favorite location and the best staff (:
Tanay Garner
I love this location great smoothies and great service
My husband and I visited Jamba Juice today and had a fantastic experience! The service was exceptional. Ali and Jakai were incredibly helpful and friendly. My husband had a special order for his drink, and they absolutely nailed it. We really appreciated their attention to detail and great customer service. We left very happy and will definitely be coming back. Thank you, Ali and Jakai!
Saturday April 12, at 5pm. If I could give 0 stars, I would. We came here for juice or smoothies and hadn’t come to Jamba in a long time. We came in, no one greeted us- we greeted them, it was a bit awkward. I generally like to find low carb and low calorie options for smoothies. The worker didn’t give me any recommendations or suggestions on substitutions. We ordered a small mega mango & a small Greens and ginger. 2 workers had a few orders ahead, but not sure why 3-4 of us customers were waiting 30 MINUTES to get our smoothies. The workers never communicated or delegated anything to each other, we all just sat there for a long time waiting for orders. YIKES!! if you had to be somewhere on time, do not go to this Jamba on Portola. You’ll be waiting for a long time and be sure to check your order correctly too. Wow. Also $20 for 2 small.
Great Jamba Juice location. Gives you a full cup unlike Dublin.
A large peanut butter mood made with a fresh banana and a scoop of whey protein will keep you going for a few hours!
Atmosphere: 4
Food: 4
Service: 5
Need better customer service. They didn’t greet me. The girl said are you ready to order. Just rude.
Atmosphere: 3
Food: 5
Service: 1
We went for the Junction School fundraiser.
Atmosphere: 5
Food: 5
Service: 5
Went to Jamba a few weeks ago and had an overall pleasant experience.
First thought when I entered....when did they change the name to Jamba lol!
I went with my two toddlers and the team was great and very kind to them, oddly only seating was outside but they allowed me to bring a couple chairs inside for the kiddos.
Will be back for more!
Atmosphere: 3
Food: 4
Service: 5
Went to Jamba a few weeks ago and had an overall pleasant experience.First thought when I entered....when did they change the name to Jamba lol!I went with my two toddlers and the team was great and very kind to them, oddly only seating was outside but they allowed me to bring a couple chairs inside for the kiddos.Will be back for more!
Atmosphere: 3
Food: 4
Service: 5
Showed up to order at 8:37pm and they denied my order because they stop taking acai bowls at 8:30 even though they close at 9pm. My little sister works at Jamba Juice and she has to take guest orders up until 9 on the dot since they get cleaning time after 9pm to close the store. I’m very disappointed with this location especially when the Acai base is pre made.
Service: 1
shout out to Gianna. Awesome people work at this location. Thank you very much Gianna.
Restaurantji Recommends
Always great service Fantastic ?
Smoothiee ate. fast service. best jamba.
Server Danielle W had probably some of the worst customer service I’ve ever experienced. She had attitude the entire time. I asked the difference between two drinks as I don’t come to Jamba often. This was obviously too much to ask as she snapped back with a sarcastic response. She cut me off multiple times during my order and when I asked about a neighbor discount she scoffed and had to ask another employee. She didn’t even put the name on my order correct so when my order was up I had no clue. She then gave me a hard time for asking for two packets of mustard for my pretzel because apparently only one from my order qualifies for a single packet of mustard. This woman seriously needs a review in customer service or to find another job that doesn’t include customer service.
Going to this Jamba location was a different experience than any other. I walked in to smiles and being greeted. I needed time to pick smoothie and luckily I was recommended a delicious one. Favorite location and the best staff (:
I love this location great smoothies and great service
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