Melo's Pizza & Pasta Livermore

Best pizza in town

Food: 5

I was excited about eating here, especially after the reviews I read. Unfortunately, after ordering an appetizer and a pizza, it became clear that the menu description of the appetizer was over embellished. The pizza was OK and was not what I expected for the price. The pizza was almost like Degiorno except it wasn't delivered.

The server admitted he forgot about me the 2nd time he spoke to me. Didn't see him again until he brought the check.

The atmosphere was nice. Very family friendly.

Just left more to be desired with the food and service for the price.

Atmosphere: 4

Food: 2

Service: 2

DON'T pay them in advance for your catering order. Pay only when you take delivery.

I had placed a catering order of a small tray of Fusilli Contadina. I placed the order on a Friday evening to pick up for Sunday lunch. And paid IN FULL.

At the time of order pick up the cashier said that I have to pay the bill. I had the bill receipt with me; handed it to him and told him I had already paid. He didn't care to look into the receipt and went on to charge my credit card for a second time. (they had already STORED my credit card information!!!!)

Only when I insisted that I will take the order if he reverted did he even look into the receipt. Then went to talk with his manager (Amber?). After a while he returned and said that she agreed to the mistake. And that I was not at fault!!! :) "It was a communication gap!!!" I agree. On two counts. 1) internal communication 2) listening to the customer

I didn't get a second paid receipt; nor a cancellation receipt.

Now, after a week, that charge is still pending with my credit card company.

While the food itself was good, the experience has left a bitter taste.

Atmosphere: 2

Food: 4

Service: 1

Nice place to eat very clean good service.

Atmosphere: 5

Food: 5

Service: 5

The best in Livermore!!! And they even prepare gluten-free dishes.

Atmosphere: 4

Food: 5

Service: 5

I had lasagna and let me just say it was fantastic. Pizza is also great as well

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lasagna Dinner, With Pizza

Ran out of most beers. Like usual. Will not return

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: With Pizza

Love, the calzones!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New York Style Calzone

The pizzas were delicious. Service (takeaway) was courteous and prompt.

Vegetarian options: Standard pizza choices.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Gluten Free Pizza, With Pizza, Pepperoni Pizza

Have always enjoyed the food (years). This weekend got to experience their superior customer service. Apparently, there was a mix-up with online food order and delivery service (not Melo's). We called Melo's and they made the correct item for us at no charge. Thank you Melo's for everything!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: With Pizza

For 2 adults and a child was 125.00. food was bland. The waitress automatically pushed the 20 percent tip on the pad. Not very professional.

Atmosphere: 3

Food: 3

Service: 3

The friend who serves as manager is excellent and is Mexican! Super good place!

Atmosphere: 5

Food: 5

Service: 5

Love the food. Service is excellent. Love the owners, too! A very happy place.

Atmosphere: 5

Food: 5

Service: 5

Love this spot and the Walnut Creek location. The Livermore location has the feel of a real community family restaurant where people have been going for years.

Food is always great and friendly service.

The pizzas and calzones are great.

Atmosphere: 5

Food: 5

Service: 4

Melos is always a wonderful place for celebration. The food is generally delicious and generous, until now. My husband ordered a steak sandwich for the first time, and while it tasted good, the steak was so thin that it was more like a couple of slices of lunch meat. Maybe it's his fault for ordering steak in an Italian restaurant. We love Melos, but we won't be ordering that again.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Lasagna Dinner, Ravioli Portofino, New York Style Calzone, Calzone All Meat, Rock Shrimp Risotto, With Pizza, BBQ Chicken Pizza, Pepperoni Pizza