I completely fell in love with the cashier, her name is Stacy, If you read this, pls follow me on ig, I was too nervous to ask you for your Snapchat or instagram, but this is my only hope for contacting with you š
Ash
Disappointing experience at this Starbucks location
I went to Starbucks with my mom and little sisters, and from the start, the customer service was terrible. The person taking our order was rude and unfriendly, making us feel like a bother. When I got my drink (a strawberry aƧaĆ), it tasted like waterāno flavor at all. Iāve ordered this drink many times with water, and it always has flavor, so I mentioned it to the barista. Instead of listening, he just said, āWell, you ordered it with water, not lemonade,ā like it was my fault. He reluctantly made me a new one, but the āmanagerā stepped in and made things worse.
She asked what was wrong and if he was remaking my drink. When I said yes, she insisted on taking my old one. I told her if they were just going to throw it out, Iād keep it for my sisters. Instead, she dumped it in front of me and then put the used cup back with the unused ones! Thatās unsanitary and really concerning for a place that serves food and drinks. When I brought it up to her, she brushed it off and was rude.
Overall, the service was unprofessional, rude, and not up to the standards I expect from Starbucks. This location needs serious improvement in both customer service and hygiene.
Long lines after ordering, slow unhappy staff, surprisingly little seating as most of it is empty. And no one cleans. Needs a manager who cares more and not just on Google
Atmosphere: 2
Food: 3
Service: 1
Rodrigo Cruz
Probably the worst service ever. Employees are bad . Nasty dirty not clean . The place was dirty. Young people do not no how to work.
Service: 1
Nathan Figone
It was very uncomfortable, I really won't go back. the girl called Madeline (71833020). My wife asked her for a straw and she told her that she wouldn't give her anything and making insults in Spanish so we decided to ask for our money back and it was also uncomfortable having to be poorly served in a Starbucks establishment the supervisor of this store should pay attention It is in these cases because I have no explanation for what it made my wife feel. My wife cried out of insignificance and it's not fair.
Service: 1
Diose Castillo
This Daniel guy gave the WORST customer service. He just stood there the whole time. No greet, nothing. He physically looked checked out. The staff even looked mad at him. He needs to go.
Atmosphere: 1
Food: 1
Service: 1
JULIA MANAPSAL
Drive through in charge, not friendly, and no patience.
Atmosphere: 4
Food: 5
Service: 3
Worlds Finest Positive Mind
The line to order food is ridiculously long. Why would I stand and wait for 30 minutes before my drinks and food are being served. I will rather bring 30 to 50 grams of sugar from home and eat it.
Atmosphere: 1
Food: 3
Service: 2
Worlds finest Negative mind
The line to order food is ridiculously long. Why would I stand and wait for 30 minutes before my drinks and food are being served. I will rather bring 30 to 50 grams of sugar from home and eat it.
Atmosphere: 1
Food: 3
Service: 2
Sara Darvish
Terrible customer service! Starbucksās customer service has become really bad in the past year and this store took it to another level. Coffee tasted really badŁ« asked for help and nothing was done. Also I asked them to use my points and she did not! I realized later
This is a large, beautifully decorated Starbucks. We had sandwiches plus excellent coffee drinks. The staff was exceptionally friendly and courteous.
Parking: Parking was easy. The store was difficult to find. We could see it at a distance but couldn't find the correct road to get there! Well worth finding though!
I completely fell in love with the cashier, her name is Stacy, If you read this, pls follow me on ig, I was too nervous to ask you for your Snapchat or instagram, but this is my only hope for contacting with you š
Disappointing experience at this Starbucks location
I went to Starbucks with my mom and little sisters, and from the start, the customer service was terrible. The person taking our order was rude and unfriendly, making us feel like a bother. When I got my drink (a strawberry aƧaĆ), it tasted like waterāno flavor at all. Iāve ordered this drink many times with water, and it always has flavor, so I mentioned it to the barista. Instead of listening, he just said, āWell, you ordered it with water, not lemonade,ā like it was my fault. He reluctantly made me a new one, but the āmanagerā stepped in and made things worse.
She asked what was wrong and if he was remaking my drink. When I said yes, she insisted on taking my old one. I told her if they were just going to throw it out, Iād keep it for my sisters. Instead, she dumped it in front of me and then put the used cup back with the unused ones! Thatās unsanitary and really concerning for a place that serves food and drinks. When I brought it up to her, she brushed it off and was rude.
Overall, the service was unprofessional, rude, and not up to the standards I expect from Starbucks. This location needs serious improvement in both customer service and hygiene.
Atmosphere: 3
Food: 1
Service: 1
Long lines after ordering, slow unhappy staff, surprisingly little seating as most of it is empty. And no one cleans. Needs a manager who cares more and not just on Google
Atmosphere: 2
Food: 3
Service: 1
Probably the worst service ever. Employees are bad . Nasty dirty not clean . The place was dirty. Young people do not no how to work.
Service: 1
It was very uncomfortable, I really won't go back. the girl called Madeline (71833020). My wife asked her for a straw and she told her that she wouldn't give her anything and making insults in Spanish so we decided to ask for our money back and it was also uncomfortable having to be poorly served in a Starbucks establishment the supervisor of this store should pay attention It is in these cases because I have no explanation for what it made my wife feel. My wife cried out of insignificance and it's not fair.
Service: 1
This Daniel guy gave the WORST customer service. He just stood there the whole time. No greet, nothing. He physically looked checked out. The staff even looked mad at him. He needs to go.
Atmosphere: 1
Food: 1
Service: 1
Drive through in charge, not friendly, and no patience.
Atmosphere: 4
Food: 5
Service: 3
The line to order food is ridiculously long. Why would I stand and wait for 30 minutes before my drinks and food are being served. I will rather bring 30 to 50 grams of sugar from home and eat it.
Atmosphere: 1
Food: 3
Service: 2
The line to order food is ridiculously long. Why would I stand and wait for 30 minutes before my drinks and food are being served. I will rather bring 30 to 50 grams of sugar from home and eat it.
Atmosphere: 1
Food: 3
Service: 2
Terrible customer service! Starbucksās customer service has become really bad in the past year and this store took it to another level. Coffee tasted really badŁ« asked for help and nothing was done. Also I asked them to use my points and she did not! I realized later
Restaurantji Recommends
Great girl nice and
Atmosphere: 5
Food: 5
Service: 5
Lay back great coffee ā good meeting
Atmosphere: 5
Service: 5
Breakfast sandwich ? is always
Atmosphere: 5
Food: 5
Service: 5
Closes at 4pm seriously
This is a large, beautifully decorated Starbucks. We had sandwiches plus excellent coffee drinks. The staff was exceptionally friendly and courteous.
Parking: Parking was easy. The store was difficult to find. We could see it at a distance but couldn't find the correct road to get there! Well worth finding though!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda
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