Starbucks
4333 First St, Livermore
(925) 606-8691
Recent Reviews
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At this location they usually always take way longer. Even when it’s visibly not busy. My order is almost always made wrong and especially when it comes to the extra add-ons that are extra $$ they just don’t do it. They do a poorly executed job.
Atmosphere: 2
Food: 4
Service: 2
I recently had a bad/weird experience here. But I’m rating this store 5 stars because the staff was and is amazing. But the blonde barista was making an order that I saw was mine, and she complained to another customer about how complicated my order was and showed that customer my cup and said “see, orders like this” then thanked that customer for ordering just a regular coffee. Although I did want to confront her, I figured she’s probably having a bad day and needed a break, plus I saw Jacqueline (who was one of the baristas that greeted me when I first came to the store) and I didn’t want to make it awkward for her and the other staff that did nothing wrong. I work nearby so I come to this Starbucks a lot and I was socially shy at first and not sure what to order until I got recommendation from the staff. I won’t base this review on ONE PERSON and one weird experience but I will rate the team itself and they definitely deserve their flowers!
Atmosphere: 5
Food: 5
Service: 5
Went here on a Sunday evening , 03.23, at around 7 pm and what a mess this place is!! Why do you call yourself a Starbucks if your baristas are incompetent and incapable of basic customer service? I walked in to get some pastries and a lady before me in line keeps walking away from the queue while talking to her husband and ordering at the same time. The barista taking the order didn't greet or acknowledge me and just kept awkwardly waiting and chatting with her coworkers who were leaving their shift, while making me wait in line. Do yourself a favor and learn to regulate the queue for orders? If another customer has her head in her ass while giving her order and behaves like a third rate clown, call her out on it? I then watched her take my order and prepare a customer's drink who ordered after me. All this while I waited for a coffee cake and a vanilla bean pastry. The barista then proceeds to heat the pastries and completely forgets that she left inside the microwave! If I could give like a -2 stars for this place, I would ! You guys are below 0! Won't be coming here again. Stay away people! Seriously, customer service is pathetic and so are the baristas. I've been to many outlets but this one is by far the worst!
Atmosphere: 1
Food: 1
Service: 1
Superfriendly person at the front, she was always smiling and taking order, good energy
Atmosphere: 5
Food: 5
Service: 5
A great place to grab your vices. Happy staff with real teamwork going on. Very clean store , well laid out. Flow of the store felt good. Full of happy smiles and a brisk call-in pick-up place.
Atmosphere: 5
Food: 5
Service: 5
I get my coffee before work around 4AM. Morning staff is energetic and friendly regardless of the early time of day. Staff is quick to get orders out and they go above and beyond to put a smile on your face. I love this Starbucks store!
Atmosphere: 5
Food: 4
Service: 5
Tanner was awesome. Came 2 minutes before closing and he served me with a smile. Most other business turn away customers when people come in before closing.
Atmosphere: 5
Food: 5
Service: 5
They have a good team there that has orders coming in and going out amazingly quick!
Atmosphere: 5
Food: 5
Service: 5
C'mon! Can't go wrong with SB.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, this is not just a bad picture. This location isn't the easiest to find with no store sign visible from just driving by. The big tree in front just complicates things! That's why I gave 4 and not 5 ★'s .... the staff is always super nice and friendly... thanks for that!!! ?☕️??
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Java Chip, Starbucks Blonde Espresso Roast, Chocolate Chip Cookie
Restaurantji Recommends
Poor customer service.
Atmosphere: 1
Service: 1
Ordered Venti drinks and received a grande. How can a batista be confused with the size? The soy green tea drink ordered was of poor quality.Pathetic person. Needs to be fired.
I like the ambiance of this
Atmosphere: 5
Food: 5
Service: 5
Tasty latte and egg bites— shop and restroom clean… Unfortunately, when I went to the counter, I was ignored by the staff that were nearby, and had to wait until someone came from the back before any acknowledgment. It’s really just as simple as saying ‘XX will be right with you,’ if the register person has stepped away for a moment.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Bacon
Parking: Parked right in front
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