Closed at 7 when posted said 7:30 pm had called them at 6:30 pm and nobody answered.
Atmosphere: 1
Food: 1
Service: 1
banksshot8689
I stopped going there for about 7-months because the sandwiches they were making were nothing like the pictures, meaning the meat (protein) was about a fouth of what is supposed to be.Tried today since Subway came out with a new menu and thought the owner would make the sandwiches with the amount of meat(protein) that was supposed to be on it and NOPE! Opened the sandwich and thought at first there was no meat, but it was hidden behind the lettice with AGAIN a fourth of what is supposed to be on it. Paying FULL price for a quarter of the sandwich. Corporate needs to look at this franchise as they are not making sandwiches per the SOPs!!!
Food: 1
Frank v.
The worst sandwich I have ever paid for . I did not taste the Tuna the veggies washed out any Tuna, Pepper Jack cheese , pepperchines , the Coke and chips were the best part of that meal. Save your time and money. My star values are very generous. $10.89 for the meal I felt abused. Save your Cash
Martha N.
The lady was coughing, didn't cover her mouth didn't change her gloves and when I asked her if I can get a new sandwich before she finished, she said that she was coughing from the jalapeños and that's totally fair, whether or not she's sick though, she coughed and didn't feel the need to change her gloves. That is a major health code violation and concern. She kept on the same pair of gloves from when I walked in until I walked out.She was polite in refusing service to me afterwards and that's fair. If that was her stance when I asked, then I would rather eat somewhere else as she suggested. If a supervisor reviews this, I came in between 1100 and 1120 11/29. I don't care to be compensated. Just figured the staff needs training in health code violations like changing gloves in between stations and cleaning your hands.
Matutu M.
As soon as I walked in this store it was very clean and the Workers were very polite and told me hello welcome in as soon as I entered. And the lady attended me very quickly and I was happy because I was running late. Turns out i got to work in time because of the sweet lady that worked there. I totally recommend every person to visit this Subway!!! It's so good And I enjoyed my experience in this store. Now this is my favorite Subway Restaurant. I come like 3 times a week because of the service and because they actually get my order right and they are very generous and patient for when you are ready to order. I WISH I CAN GIVE THIS STORE A 100 instead of a 5!!! I love this store. And The workers are always such in a good mood and gives high energy and makes you feel welcome.
John B.
I recently visited the Subway at 889-B Airway Blvd in Livermore with a couple of coworkers to grab some sandwiches.Before diving into the main review, let me share a brief backstory. A day prior to our dine-in visit, I ordered an Uber Eats delivery from this location. My order was a Footlong Ultimate BMT on Italian Herb and Cheese bread with the following ingredients: 2x Provolone Cheese, Lettuce, Spinach, Tomatoes, Cucumbers, Pickles, Green Pepper, Black Olives, Onions, Jalapenos, Banana Peppers, Oil, and Red Wine Vinegar (even though there's no actual red wine in the sauce, haha). I also added the MVP Parm Vinaigrette sauce. The sandwich was perfectly made with all the ingredients, and it looked and smelled fantastic. Notably, it had a generous amount of Pepperoni, Salami, and Ham. However, the issue was that it was only 6". I called the store, and after checking, they acknowledged the mistake and offered to make the other half for me the next day.The following day, as I was about to head out to get my sandwich, a couple of coworkers asked to join me for lunch. So, the three of us went to this Subway. The staff recognized me immediately and proceeded to make my sandwich. However, to my surprise, they only gave me the remaining 6" of my sandwich. Even though I had brought them two additional customers, they didn't offer a whole new sandwich. While they technically rectified their mistake, I felt a bit shortchanged, especially after bringing them more business.Pros:- The sandwich was exactly as ordered and tasted great.- Fresh bread.- Hearty meat, which is not always the case at some Subway locations. The generous amounts of Pepperoni, Salami, and Ham were particularly impressive.- Fresh vegetables.Cons:- My initial Uber Eats order was only half a sandwich.- On my second visit, I had hoped to enjoy a whole sandwich, but I only received the other half, even after bringing in two more customers.In conclusion, while I loved the sandwich and the ingredients were fresh, the overall experience was a bit time-consuming. I'd rate them 3 out of 5 stars. However, I'm willing to give them another chance in the future, given the quality of the sandwich.
Omar Medina
Ordered 2 sandwiches using the the BOGO deal on the app, one of the 2 sandwiches had half the meat and cheese that it normally comes with and I was told that when you use the BOGO deal and probably any deal they don't make the sandwiches the same way they would if you didn't use the deal.
Atmosphere: 2
Food: 1
Service: 1
Beth ismagical
Their sign says they close at 7:30. Showed up at 7:09 to find the doors locked and lights
Atmosphere: 1
Food: 1
Service: 1
swara patel
This place doesn’t even deserve one star. Very rude and horrible customer service. A guy in evening was very rude. He placed 3 slices of cheese and when I asked extra, he just threw it on the bread rather than arranging properly. And then charged me 3$ for 3 extra slices of cheese. Never had this kind of experience in any other location. Owner should close this location rather than keeping this kind of rude employees who can not even give respect to their customers!!!!
Service: 1
Anastasia A.
I wish I could choose 0 stars. My fiancé went around 8:10pm and the cashier closing had his AirPods on and answered a call. At 8:15pm my fiancé tried to ask him a question and he was told that they were closed and not accepting orders. The website says open until 9:30pm and the store door says 8:30pm. The person working was closing the store already, before they were supposed to, and was extremely rude.
Very rude service, the two ladies working should be fired as they will definitely lose business for the owner is they already haven’t. I’ve been to lots of places and I don’t complain, they were rude about any question, anything u ask and even during payment time. They are Hispanic rudest ladies ever.
Atmosphere: 1
Food: 3
Service: 1
Shaun Gibson
All the 1 stars are true just experienced this myself tried to buy a footlong the guy put 3 paper thin slice across my bread and I asked him to put more meat(the normal amount that he's supposed to put) and he charged me extra I asked for bacon and instead of putting it on the pan in the oven he threw it on my sandwich halfway raw and tried to charge me 23 for the sandwich on top of his attitude and being on the phone instead of paying attention to his job...
Jeff H.
They don't honor any coupons here. Do not come here.
Дмитрий Поддубный
They close at 8:30. Google lier
E S.
Omg I just could say OMG. I ordered in the App and the app says my sandwiches are ready. But nop. I had to go in there to see what happened. Only one employee was working and 6 ppl was waiting. Employee's service was not bad but cannot say good either. I had to wait over 30 mins and got my food. Because I complained and other customers asked to employee to make my sandwiches first. Wth?! I rly appreciated to those walk-in-customers. Because the employee kept to take a order who walks in.One star is for ambiance and the other star is for nice customers. I wont come this location ever.Lunch time? Just walk in. No app order. Manager need to come to help the employee at rush hour.
Closed at 7 when posted said 7:30 pm had called them at 6:30 pm and nobody answered.
Atmosphere: 1
Food: 1
Service: 1
I stopped going there for about 7-months because the sandwiches they were making were nothing like the pictures, meaning the meat (protein) was about a fouth of what is supposed to be.Tried today since Subway came out with a new menu and thought the owner would make the sandwiches with the amount of meat(protein) that was supposed to be on it and NOPE! Opened the sandwich and thought at first there was no meat, but it was hidden behind the lettice with AGAIN a fourth of what is supposed to be on it. Paying FULL price for a quarter of the sandwich. Corporate needs to look at this franchise as they are not making sandwiches per the SOPs!!!
Food: 1
The worst sandwich I have ever paid for . I did not taste the Tuna the veggies washed out any Tuna, Pepper Jack cheese , pepperchines , the Coke and chips were the best part of that meal. Save your time and money. My star values are very generous. $10.89 for the meal I felt abused. Save your Cash
The lady was coughing, didn't cover her mouth didn't change her gloves and when I asked her if I can get a new sandwich before she finished, she said that she was coughing from the jalapeños and that's totally fair, whether or not she's sick though, she coughed and didn't feel the need to change her gloves. That is a major health code violation and concern. She kept on the same pair of gloves from when I walked in until I walked out.She was polite in refusing service to me afterwards and that's fair. If that was her stance when I asked, then I would rather eat somewhere else as she suggested. If a supervisor reviews this, I came in between 1100 and 1120 11/29. I don't care to be compensated. Just figured the staff needs training in health code violations like changing gloves in between stations and cleaning your hands.
As soon as I walked in this store it was very clean and the Workers were very polite and told me hello welcome in as soon as I entered. And the lady attended me very quickly and I was happy because I was running late. Turns out i got to work in time because of the sweet lady that worked there. I totally recommend every person to visit this Subway!!! It's so good And I enjoyed my experience in this store. Now this is my favorite Subway Restaurant. I come like 3 times a week because of the service and because they actually get my order right and they are very generous and patient for when you are ready to order. I WISH I CAN GIVE THIS STORE A 100 instead of a 5!!! I love this store. And The workers are always such in a good mood and gives high energy and makes you feel welcome.
I recently visited the Subway at 889-B Airway Blvd in Livermore with a couple of coworkers to grab some sandwiches.Before diving into the main review, let me share a brief backstory. A day prior to our dine-in visit, I ordered an Uber Eats delivery from this location. My order was a Footlong Ultimate BMT on Italian Herb and Cheese bread with the following ingredients: 2x Provolone Cheese, Lettuce, Spinach, Tomatoes, Cucumbers, Pickles, Green Pepper, Black Olives, Onions, Jalapenos, Banana Peppers, Oil, and Red Wine Vinegar (even though there's no actual red wine in the sauce, haha). I also added the MVP Parm Vinaigrette sauce. The sandwich was perfectly made with all the ingredients, and it looked and smelled fantastic. Notably, it had a generous amount of Pepperoni, Salami, and Ham. However, the issue was that it was only 6". I called the store, and after checking, they acknowledged the mistake and offered to make the other half for me the next day.The following day, as I was about to head out to get my sandwich, a couple of coworkers asked to join me for lunch. So, the three of us went to this Subway. The staff recognized me immediately and proceeded to make my sandwich. However, to my surprise, they only gave me the remaining 6" of my sandwich. Even though I had brought them two additional customers, they didn't offer a whole new sandwich. While they technically rectified their mistake, I felt a bit shortchanged, especially after bringing them more business.Pros:- The sandwich was exactly as ordered and tasted great.- Fresh bread.- Hearty meat, which is not always the case at some Subway locations. The generous amounts of Pepperoni, Salami, and Ham were particularly impressive.- Fresh vegetables.Cons:- My initial Uber Eats order was only half a sandwich.- On my second visit, I had hoped to enjoy a whole sandwich, but I only received the other half, even after bringing in two more customers.In conclusion, while I loved the sandwich and the ingredients were fresh, the overall experience was a bit time-consuming. I'd rate them 3 out of 5 stars. However, I'm willing to give them another chance in the future, given the quality of the sandwich.
Ordered 2 sandwiches using the the BOGO deal on the app, one of the 2 sandwiches had half the meat and cheese that it normally comes with and I was told that when you use the BOGO deal and probably any deal they don't make the sandwiches the same way they would if you didn't use the deal.
Atmosphere: 2
Food: 1
Service: 1
Their sign says they close at 7:30. Showed up at 7:09 to find the doors locked and lights
Atmosphere: 1
Food: 1
Service: 1
This place doesn’t even deserve one star. Very rude and horrible customer service. A guy in evening was very rude. He placed 3 slices of cheese and when I asked extra, he just threw it on the bread rather than arranging properly. And then charged me 3$ for 3 extra slices of cheese. Never had this kind of experience in any other location. Owner should close this location rather than keeping this kind of rude employees who can not even give respect to their customers!!!!
Service: 1
I wish I could choose 0 stars. My fiancé went around 8:10pm and the cashier closing had his AirPods on and answered a call. At 8:15pm my fiancé tried to ask him a question and he was told that they were closed and not accepting orders. The website says open until 9:30pm and the store door says 8:30pm. The person working was closing the store already, before they were supposed to, and was extremely rude.
Restaurantji Recommends
Very rude service, the two ladies working should be fired as they will definitely lose business for the owner is they already haven’t. I’ve been to lots of places and I don’t complain, they were rude about any question, anything u ask and even during payment time. They are Hispanic rudest ladies ever.
Atmosphere: 1
Food: 3
Service: 1
All the 1 stars are true just experienced this myself tried to buy a footlong the guy put 3 paper thin slice across my bread and I asked him to put more meat(the normal amount that he's supposed to put) and he charged me extra I asked for bacon and instead of putting it on the pan in the oven he threw it on my sandwich halfway raw and tried to charge me 23 for the sandwich on top of his attitude and being on the phone instead of paying attention to his job...
They don't honor any coupons here. Do not come here.
They close at 8:30. Google lier
Omg I just could say OMG. I ordered in the App and the app says my sandwiches are ready. But nop. I had to go in there to see what happened. Only one employee was working and 6 ppl was waiting. Employee's service was not bad but cannot say good either. I had to wait over 30 mins and got my food. Because I complained and other customers asked to employee to make my sandwiches first. Wth?! I rly appreciated to those walk-in-customers. Because the employee kept to take a order who walks in.One star is for ambiance and the other star is for nice customers. I wont come this location ever.Lunch time? Just walk in. No app order. Manager need to come to help the employee at rush hour.