Small portions, but was amazing in taste. Couldn't believe it was taco bell. I had the garlic steak nachos fries and the steak dipping burrito. Both were amazing. Definitely my favorite items.
Atmosphere: 5
Food: 5
Service: 5
Guy Cummins
Ordered online to pickup at the drive thru. Service was enthusiastic and cheerful on Christmas eve. Nachos were very good, tacos were good, burritos, mehhh.
Atmosphere: 4
Food: 3
Service: 4
Raghav Sharma
Great food, top-notch customer service, and highly sought after!
Atmosphere: 5
Food: 5
Service: 5
SHINING STAR
Taco Bell 6005 Preston Ave, Livermore, CA 94551
I had a really disappointing experience at this Taco Bell. I waited about 20 minutes for my order even though it was already prepared and sitting there ready
The employee who was handing out orders ignored me and was disrespectful the whole time. My order was clearly ready on the counter, but she kept me waiting. Only after I spoke up and asked why I wasn’t being helped did she finally turn around and hand me the already ready order from behind her without any apology
I was in a hurry and couldn’t speak to a manager in the moment, but this kind of customer service is unacceptable. This location needs better training on basic respect and prompt service. I do not recommend this place based on this location.
Service: 1
Julie Espinosa
The door at this restaurant says hours are 7am -2am the staff has been making their own hours and in the last 3 weeks they have closed at 8:45pm, 9:15pm and tonight a Saturday night they are closed at 9:35 . This is not acceptable. Fix it .
Service: 1
Cheri
My husband was just there, he ordered 1 burrito and 2 taco supreme's. When he got
home they gave him 3 burrito supreme's. This isn't the first time they have gotten the
order wrong. In the past I just let it go. But this is very frustrating they can't get the order
right.
Food: 4
Service: 3
Darren Laffond
Tried to walk through drive through as my truck is too large for tiny drive through and was denied service. Came back 6 min before closing and was denied service again stating they are “closed.” Terrible customer service
Service: 1
Shidah Ali
It’s always the same issue at night—rude employees who can’t even talk properly to customers. No manners, no respect, just poor service. I’m done coming here after dark. They clearly don’t care.
Mark Thompson
Taco Bell management needs to take a serious look at who is working nights. The staff is disrespectful and unprofessional. I’ve been patient, but it’s been multiple visits with the same behavior. Do better.
Jamaica Heard
The workers at night are always so rude and unprofessional. They don’t speak nicely, and it feels like they don’t care about their job or the customers. It’s disappointing because I used to like coming here, but now I avoid it at night.
I am very disappointed with the night crew service. They are very disrespectful and have no basic manners. They are very arrogant. This kind of behaviour should not be acceptable in a customer facing job.
Akm Akh
The night shift employees clearly need training in customer service. Every time I’ve come at night, I’ve been treated poorly. No basic manners, no respect—just attitude. This kind of behavior should not be acceptable in a customer-facing job.
Dawinder Singh
Every time I visit this Taco Bell at night, the employees are extremely disrespectful. They don’t know how to speak to customers properly and act rude every single time. It’s been happening repeatedly, not just once. I hope the management looks into this and improves the behaviour of the night shift staff.
Aman Grewal
Very bad service for truck driver if some one go for food they said bring car how I bring my truck in the drive thru what we do if we are the truck driver and only tacobell is there very bad customer service
Jody Hady
Cashier was rude, chips weren't fresh, and I asked for extra beef and got extra everything.
Small portions, but was amazing in taste. Couldn't believe it was taco bell. I had the garlic steak nachos fries and the steak dipping burrito. Both were amazing. Definitely my favorite items.
Atmosphere: 5
Food: 5
Service: 5
Ordered online to pickup at the drive thru. Service was enthusiastic and cheerful on Christmas eve. Nachos were very good, tacos were good, burritos, mehhh.
Atmosphere: 4
Food: 3
Service: 4
Great food, top-notch customer service, and highly sought after!
Atmosphere: 5
Food: 5
Service: 5
Taco Bell 6005 Preston Ave, Livermore, CA 94551
I had a really disappointing experience at this Taco Bell. I waited about 20 minutes for my order even though it was already prepared and sitting there ready
The employee who was handing out orders ignored me and was disrespectful the whole time. My order was clearly ready on the counter, but she kept me waiting. Only after I spoke up and asked why I wasn’t being helped did she finally turn around and hand me the already ready order from behind her without any apology
I was in a hurry and couldn’t speak to a manager in the moment, but this kind of customer service is unacceptable. This location needs better training on basic respect and prompt service. I do not recommend this place based on this location.
Service: 1
The door at this restaurant says hours are 7am -2am the staff has been making their own hours and in the last 3 weeks they have closed at 8:45pm, 9:15pm and tonight a Saturday night they are closed at 9:35 . This is not acceptable. Fix it .
Service: 1
My husband was just there, he ordered 1 burrito and 2 taco supreme's. When he got home they gave him 3 burrito supreme's. This isn't the first time they have gotten the order wrong. In the past I just let it go. But this is very frustrating they can't get the order right.
Food: 4
Service: 3
Tried to walk through drive through as my truck is too large for tiny drive through and was denied service. Came back 6 min before closing and was denied service again stating they are “closed.” Terrible customer service
Service: 1
It’s always the same issue at night—rude employees who can’t even talk properly to customers. No manners, no respect, just poor service. I’m done coming here after dark. They clearly don’t care.
Taco Bell management needs to take a serious look at who is working nights. The staff is disrespectful and unprofessional. I’ve been patient, but it’s been multiple visits with the same behavior. Do better.
The workers at night are always so rude and unprofessional. They don’t speak nicely, and it feels like they don’t care about their job or the customers. It’s disappointing because I used to like coming here, but now I avoid it at night.
Restaurantji Recommends
I am very disappointed with the night crew service. They are very disrespectful and have no basic manners. They are very arrogant. This kind of behaviour should not be acceptable in a customer facing job.
The night shift employees clearly need training in customer service. Every time I’ve come at night, I’ve been treated poorly. No basic manners, no respect—just attitude. This kind of behavior should not be acceptable in a customer-facing job.
Every time I visit this Taco Bell at night, the employees are extremely disrespectful. They don’t know how to speak to customers properly and act rude every single time. It’s been happening repeatedly, not just once. I hope the management looks into this and improves the behaviour of the night shift staff.
Very bad service for truck driver if some one go for food they said bring car how I bring my truck in the drive thru what we do if we are the truck driver and only tacobell is there very bad customer service
Cashier was rude, chips weren't fresh, and I asked for extra beef and got extra everything.
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