This occurred around 10:00 a.m. on February 28. Yesterday morning, after grocery shopping at Trader Joe’s with my mother who was visiting from overseas, we came into your restaurant to have a meal. I had my two-year-old child and my newborn with me, so I was bringing in two strollers. As soon as we entered, a female staff member approached us without greeting and, with an unreadable expression, simply said, “How can I help you?” I immediately felt uncomfortable. It also felt as though she was trying to seat us hastily without much care. While we were sitting there feeling uneasy, two other guests walked in shortly after us. To them, she greeted warmly with “Hello” and asked politely, “How many? Two people?” The difference in tone and attitude was very noticeable, which made us feel even more uncomfortable. In the end, we decided not to order and left, saying we would come back another time. We live in this area and have always thought highly of your restaurant. I especially wanted to treat my mother, who had traveled a long way to visit us, to a nice meal there. Unfortunately, the service we experienced took away our desire to dine, and at this point, we do not plan to return.
Food: 3
Service: 1
Shaishav Shah
I ordered take out drunken noodles without onion and garlic. The restaurant confirmed they can make it but when I opened it at home noodles clearly had onion and garlic in it.
Food: 1
JGill
Great food, flavorful, we had Yellow curry sauce with chicken(spicy) it was awesome, had Zapp Chicken Wings amazing.
Atmosphere: 5
Food: 5
Service: 5
Sachin Syal
Delicious food, great ambience, and kind staff 😋❤️😊
Rachana Nikum
Really good food and service. Food delivery was quick and everything we ordered was really yummy. Good options for veg non veg and even gluten free. They also had some interesting brunch options on the menu
Atmosphere: 4
Food: 4
Service: 5
Mex Mexi
Lovely Thai restaurant with delicious food and beautiful presentation. The service is fast and attentive, and the prices are very reasonable. Highly recommended!
Atmosphere: 4
Food: 5
Service: 4
Sunny Yan
This was by far the worst dining experience I’ve ever had. I made a reservation in advance, but when I arrived, there was no proper table available. The server gave us a very small table, which I accepted without complaint. Later, when the food didn’t fit on the table, I politely asked for a chair to place some items.
To my surprise, the female server rolled her eyes and showed a terrible attitude. I calmly explained that we had made a reservation but didn’t get a suitable table. Instead of helping, she kept repeating, “I gave you a small table, you can either take it or wait,” with a rude tone and expression.
She rolled her eyes at the customer multiple times, which was absolutely unbelievable and unprofessional. Throughout the entire interaction, she never apologized or tried to make things better. Her attitude was so bad that it honestly made me feel like she might spit in my food.
I’ve never experienced such poor service at a restaurant. The management should really train their staff on basic hospitality and respect for customers.
Service: 1
mi Chen
Lovely Thai restaurant! The food is amazing. Atmosphere is great too, very clean and service is great. We ordered pad Thai with fried chicken, very special. The fried chicken is well done, and crispy. Duck curry is very good with smoking duck breast instead of boiling it. We will be right back!
Came here for lunch on a Tuesday. Food is not bad, but the portions are quite small. You should expect to purchase 2 entrees to feel satisfied. They have breakfast options as well, so brunch is an option.
Atmosphere: 4
Food: 3
Service: 4
Kayla
My experience was okay. When I came in the worker who greeted us was not friendly at all and seemed like she didn’t wanna be there. The lady who took our order was nice. The food was hit or miss. Roti - the size is lowkey small 5/10 Calamari - It was nice and crunchy 8/10 Pad thai - Tasted decent 8/10 Pad se wee (pretty sure that’s the name) - Tasted really weird for me. It was giving old. 3/10
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Pad Thai Noodles
Gol
Server came by everyone’s tables only one time and was on their phone the entire time. Very lazy and unprofessional. Would not recommend this spot to anyone.
Service: 1
Shae B
Horrible service. Waitress never seated us down, told us to seat ourselves, never came back once to refill our water or ask us how our meal was, and had the nerve to ask me why I didn't give a bigger tip. Completely embarrassing behavior and I'm NEVER coming back.
Service: 1
Kandis Burns
Went for dinner and the food was delicious including their Thai tea. Would definitely recommend!
The best Thai in the bay area.
Atmosphere: 5
Food: 5
Service: 5
Food 100/10
Atmosphere: 5
Food: 5
Service: 5
This occurred around 10:00 a.m. on February 28. Yesterday morning, after grocery shopping at Trader Joe’s with my mother who was visiting from overseas, we came into your restaurant to have a meal. I had my two-year-old child and my newborn with me, so I was bringing in two strollers.
As soon as we entered, a female staff member approached us without greeting and, with an unreadable expression, simply said, “How can I help you?” I immediately felt uncomfortable. It also felt as though she was trying to seat us hastily without much care.
While we were sitting there feeling uneasy, two other guests walked in shortly after us. To them, she greeted warmly with “Hello” and asked politely, “How many? Two people?” The difference in tone and attitude was very noticeable, which made us feel even more uncomfortable.
In the end, we decided not to order and left, saying we would come back another time.
We live in this area and have always thought highly of your restaurant. I especially wanted to treat my mother, who had traveled a long way to visit us, to a nice meal there. Unfortunately, the service we experienced took away our desire to dine, and at this point, we do not plan to return.
Food: 3
Service: 1
I ordered take out drunken noodles without onion and garlic. The restaurant confirmed they can make it but when I opened it at home noodles clearly had onion and garlic in it.
Food: 1
Great food, flavorful, we had Yellow curry sauce with chicken(spicy) it was awesome, had Zapp Chicken Wings amazing.
Atmosphere: 5
Food: 5
Service: 5
Delicious food, great ambience, and kind staff 😋❤️😊
Really good food and service. Food delivery was quick and everything we ordered was really yummy. Good options for veg non veg and even gluten free. They also had some interesting brunch options on the menu
Atmosphere: 4
Food: 4
Service: 5
Lovely Thai restaurant with delicious food and beautiful presentation. The service is fast and attentive, and the prices are very reasonable. Highly recommended!
Atmosphere: 4
Food: 5
Service: 4
This was by far the worst dining experience I’ve ever had.
I made a reservation in advance, but when I arrived, there was no proper table available. The server gave us a very small table, which I accepted without complaint. Later, when the food didn’t fit on the table, I politely asked for a chair to place some items.
To my surprise, the female server rolled her eyes and showed a terrible attitude. I calmly explained that we had made a reservation but didn’t get a suitable table. Instead of helping, she kept repeating, “I gave you a small table, you can either take it or wait,” with a rude tone and expression.
She rolled her eyes at the customer multiple times, which was absolutely unbelievable and unprofessional. Throughout the entire interaction, she never apologized or tried to make things better. Her attitude was so bad that it honestly made me feel like she might spit in my food.
I’ve never experienced such poor service at a restaurant. The management should really train their staff on basic hospitality and respect for customers.
Service: 1
Lovely Thai restaurant! The food is amazing. Atmosphere is great too, very clean and service is great. We ordered pad Thai with fried chicken, very special. The fried chicken is well done, and crispy. Duck curry is very good with smoking duck breast instead of boiling it. We will be right back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Came here for lunch on a Tuesday. Food is not bad, but the portions are quite small. You should expect to purchase 2 entrees to feel satisfied. They have breakfast options as well, so brunch is an option.
Atmosphere: 4
Food: 3
Service: 4
My experience was okay. When I came in the worker who greeted us was not friendly at all and seemed like she didn’t wanna be there. The lady who took our order was nice. The food was hit or miss.
Roti - the size is lowkey small 5/10
Calamari - It was nice and crunchy 8/10
Pad thai - Tasted decent 8/10
Pad se wee (pretty sure that’s the name) - Tasted really weird for me. It was giving old. 3/10
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Pad Thai Noodles
Server came by everyone’s tables only one time and was on their phone the entire time. Very lazy and unprofessional. Would not recommend this spot to anyone.
Service: 1
Horrible service. Waitress never seated us down, told us to seat ourselves, never came back once to refill our water or ask us how our meal was, and had the nerve to ask me why I didn't give a bigger tip. Completely embarrassing behavior and I'm NEVER coming back.
Service: 1
Went for dinner and the food was delicious including their Thai tea. Would definitely recommend!
Atmosphere: 5
Food: 5
Service: 4
Loading...