Don’t order from here. They don’t care about their customers. They neglected to include dipping sauces in my order. They didn’t include the ranch I paid for. Subpar. Order from another store
Alexis Ysobel
Ate in Las Positas today. Solid 10 for us! We always love this branch and ofc the deals that they have rn for 40pcs wings!! We did 2 rounds of 40 and God it was so worth it!
Atmosphere: 5
Food: 5
Service: 3
S G
If you happen to order when they are having a rush, you could be waiting over 2 hours. And no, it is NOT reflected on the app. Worse yet, they promised a refund and never gave one. Buyer beaware!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Chicken Wings
Simi Kaur
good spot. got the chicken tenders (wanted something a little different). went with a friend and they were good with time and attentiveness.
Atmosphere: 5
Food: 5
Service: 5
Sonya Shaw
In and out in a reasonable time
Atmosphere: 5
Food: 5
Service: 5
Angel B.
My food always tastes amazing and fresh whenever I come in to this location. The gentleman who prepared my food today 4/23 at around 1:30pm was so kind, even though it was my mistake with counting wrong how many ranches I have he still went over and beyond with great customer service. Thank you for making my chaotic day and short lunch time frame easier and pleasant! I know people are typically easy to come on and complain, but honestly, this industry deserves more praise. A compliment can go a long way for someone!
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Romine
I love wingstop but this location always disappoints, especially today. I did an online order for 12pm. I get there at 12:15, no other customer is there and they haven't even started my order. While I'm waiting for my order I can hear an employee in the bathroom cussing someone out very aggressively for at least 5 minutes(I thought it was another customer until he came out). After a short time I get my order and leave. When I go to eat my boneless wings are overcooked and dry. Again I love Wingstop but unfortunately won't be at this location again.
Atmosphere: 1
Food: 2
Service: 1
H A
Poor quality, would not order from here again. The wings were average, and fries were semi burned with lots of crumbs.
Food: 1
Service: 1
KA LMG
Always check your order if it's correct and complete. The food is not done with care, just thrown in unmarked boxes and you guess what it is.
Ordered online. Ready when promised. The food tasted good. A friendly guy mopping the floor helped me get my food quickly.
Atmosphere: 3
Food: 4
Service: 4
Raul Piscoya
Been debating on coming here from the prior reviews but I gave them a shot last night. Got the 30 piece bone in that comes with large fries and veggies and 3 dips and choice of 3 sauces for the wings. Guy at the register seemed to be training but did an amazing job everyone super nice. Food came out in a timely manner. Got home and the wings were perfect super saucy too and the fries were nice too and lots of it. I'll definitely be back now that I know it's probably my favorite Wingstop location I've been to.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries, Original Hot Wings, Veggie Sticks
MERAV DAN
Bought today 10.28.2024 The Tenders were very good. But the fries. ☹️ Look like were fried twice. Price was high too. Went home and made a quick potatoes in the fryer.
Atmosphere: 3
Food: 2
Service: 2
ItsQuita2u
i usually never order well done but it seems if you dont ask then your food is always undercooked only this time my tenders were burned so bad they were not edible , the meal was already severely expensive (Cali prices im visiting from Texas) so I was hoping to get my monies worth , I trashed them. Someone had to look at those tenders and knew that they were not presentable yet they served them anyways! Almost $20 for 4 tenders & a drink is insane, this same meal is roughly $11 in Texas. There arent many options in the Pleasanton/Livermore area, the one in Pleasanton where im staying had a 2.3 ratings so i took my chances & drove 00:20 mins to this one and was disappointed ugh!
Atmosphere: 3
Food: 1
Service: 3
Tayla Goodwin
everytime i order from this location, they never put any seasoning on my corn, i now ask for extra everytime and they usually will put none at all. I receive plain corn. The chicken is only seasoned if you get a rub
threw my receipt, order was not ready
Atmosphere: 1
Food: 2
Service: 1
Don’t order from here. They don’t care about their customers. They neglected to include dipping sauces in my order. They didn’t include the ranch I paid for. Subpar. Order from another store
Ate in Las Positas today. Solid 10 for us! We always love this branch and ofc the deals that they have rn for 40pcs wings!! We did 2 rounds of 40 and God it was so worth it!
Atmosphere: 5
Food: 5
Service: 3
If you happen to order when they are having a rush, you could be waiting over 2 hours. And no, it is NOT reflected on the app. Worse yet, they promised a refund and never gave one. Buyer beaware!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Chicken Wings
good spot. got the chicken tenders (wanted something a little different). went with a friend and they were good with time and attentiveness.
Atmosphere: 5
Food: 5
Service: 5
In and out in a reasonable time
Atmosphere: 5
Food: 5
Service: 5
My food always tastes amazing and fresh whenever I come in to this location. The gentleman who prepared my food today 4/23 at around 1:30pm was so kind, even though it was my mistake with counting wrong how many ranches I have he still went over and beyond with great customer service. Thank you for making my chaotic day and short lunch time frame easier and pleasant! I know people are typically easy to come on and complain, but honestly, this industry deserves more praise. A compliment can go a long way for someone!
Atmosphere: 5
Food: 5
Service: 5
I love wingstop but this location always disappoints, especially today. I did an online order for 12pm. I get there at 12:15, no other customer is there and they haven't even started my order. While I'm waiting for my order I can hear an employee in the bathroom cussing someone out very aggressively for at least 5 minutes(I thought it was another customer until he came out). After a short time I get my order and leave. When I go to eat my boneless wings are overcooked and dry. Again I love Wingstop but unfortunately won't be at this location again.
Atmosphere: 1
Food: 2
Service: 1
Poor quality, would not order from here again. The wings were average, and fries were semi burned with lots of crumbs.
Food: 1
Service: 1
Always check your order if it's correct and complete. The food is not done with care, just thrown in unmarked boxes and you guess what it is.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Ordered online. Ready when promised. The food tasted good. A friendly guy mopping the floor helped me get my food quickly.
Atmosphere: 3
Food: 4
Service: 4
Been debating on coming here from the prior reviews but I gave them a shot last night.
Got the 30 piece bone in that comes with large fries and veggies and 3 dips and choice of 3 sauces for the wings.
Guy at the register seemed to be training but did an amazing job everyone super nice.
Food came out in a timely manner.
Got home and the wings were perfect super saucy too and the fries were nice too and lots of it.
I'll definitely be back now that I know it's probably my favorite Wingstop location I've been to.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries, Original Hot Wings, Veggie Sticks
Bought today 10.28.2024
The Tenders were very good. But the fries. ☹️ Look like were fried twice. Price was high too. Went home and made a quick potatoes in the fryer.
Atmosphere: 3
Food: 2
Service: 2
i usually never order well done but it seems if you dont ask then your food is always undercooked only this time my tenders were burned so bad they were not edible , the meal was already severely expensive (Cali prices im visiting from Texas) so I was hoping to get my monies worth , I trashed them. Someone had to look at those tenders and knew that they were not presentable yet they served them anyways! Almost $20 for 4 tenders & a drink is insane, this same meal is roughly $11 in Texas. There arent many options in the Pleasanton/Livermore area, the one in Pleasanton where im staying had a 2.3 ratings so i took my chances & drove 00:20 mins to this one and was disappointed ugh!
Atmosphere: 3
Food: 1
Service: 3
everytime i order from this location, they never put any seasoning on my corn, i now ask for extra everytime and they usually will put none at all. I receive plain corn. The chicken is only seasoned if you get a rub
Food: 1
Service: 1
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