I ordered 8 tacos and 7 out of 8 taco shells were broken into pieces. 2 of them had half of the meat compared to others. Overall super disappointing.
Atmosphere: 1
Food: 1
Service: 1
Sonya x
They have messed up attitude. The black lady whom seems like the manager with glasses on had a very militant no welcoming attitude.
They all handle cash register and don't wash hands once start getting food or making drink thats what I noticed from the Hispanic possible white young man..
You never get a receipt or an option
Atmosphere: 1
Food: 5
Service: 1
L Mantis
Taco Bell opens at 10am, They were acting like it was closed and not taking orders. I arrived at 10:30ish and no one took my order on the drive thru speaker, so I drove forward to the window and they saw me and kept standing and walking around, clearly seeing me and yet lagging it. After a good 5 min. They decided to open the window and took my order and I paid. I was still being patient and polite yet the 2 ladies had the audacity to be talking about me and of how I looked thinking that their closed window was blocking me from listening. Completely rude and disrespectful. Never coming back. These ladies do not feel blessed for having a job and they don't seem to like to work. Just terrible. There should be a zero star option.
Atmosphere: 1
Food: 1
Service: 1
Donna Draper
They are rude . they never make my daughters food right. I got sick on the food.
Atmosphere: 1
Food: 1
Service: 1
Kaila Griffin
They forgot half of my order- large Diet Pepsi, slush, all the sauces and 3 tacos. Terrible customer service. They don’t answer the phone. Avoid this location if possible.
Rebecca
Do you like your Taco Bell stale? Do you want food that tastes like it was made hours ago and then reheated after you ordered it? Then this is the restaurant for you! Originally I started avoiding going to this specific location because the employees were always rude and 99% of the time they would get at minimum one thing in the order wrong, but after having it delivered via Door Dash and it being awful one too many times, it's actually enough to make me uninstall Door Dash altogether, since for some reason you can't choose which location you're ordering from, even if there are others in the area.
Atmosphere: 1
Food: 1
Service: 1
Lance Loyola
I have been going to this Taco Bell/ KFC for the past year since i’ve moved here for work.The staff has been incredibly helpful and caring. I enjoy talking to the cashiers, knowing that my order is always complete. Best fast food service ever!
Scott Claypool
Beyond horrible customer service. I’d give it negative stars if I could. AVOID!
Atmosphere: 1
Food: 1
Service: 1
aalliiee
Be aware the staff at this location close earlier than the posted hours and hide out in an office avoid patrons in the evening.
I wanted to bring to your attention a concerning experience I had at your location. Your employee, Atiyana (drive-thru register), was rude and highly unprofessional. She claimed to be the manager, but if that’s the case, I’m truly concerned about the level of service at your establishment. Poor customer service can be just as damaging as low-quality products, and if this continues, it could negatively impact your business.
I encourage you to retrain your staff to ensure a better experience for your customers. Please take a look at my review for Rally’s as well. Quality service is just as important as quality food.
Atmosphere: 1
Food: 1
Service: 1
Yaseer Shaikh
My last review was 3 years ago.. I would say -10 star
Tesla unprofessional and it takes them forever to do your order..
He was one item simple order.. black bean crunchwrap..
They give me something else and after that I tried to call them.
Brandon Huang
Cashier was rude. Didn’t help me at all for me order told em to use thier self ordering screen. Food was fire horrible service.
The hours online are wrong, the hours on the drive thru menu are wrong, so I’m hoping the hours posted on the drive thru window are right. It’s not hard to be consistant
Ivek Rodrigo
I had a disappointing experience at the Taco Bell drive-thru on 8/10 around 8 pm. The customer service was incredibly poor. The CSR was rude, lacked basic courtesy, and showed no respect for customers. From the moment I pulled up, I was met with a bad attitude and complete disregard for any standard of customer service. My order was handled carelessly, the CSR was dismissive and unhelpful. This is not the level of service I expect from any establishment, let alone one as well-known as Taco Bell. I won't be returning to this location if things don't improve.
Employees don't respect customers.
I ordered 8 tacos and 7 out of 8 taco shells were broken into pieces. 2 of them had half of the meat compared to others. Overall super disappointing.
Atmosphere: 1
Food: 1
Service: 1
They have messed up attitude. The black
lady whom seems like the manager with glasses on had a very militant no welcoming attitude.
They all handle cash register and don't wash hands once start getting food or making drink thats what I noticed from the Hispanic possible white young man..
You never get a receipt or an option
Atmosphere: 1
Food: 5
Service: 1
Taco Bell opens at 10am, They were acting like it was closed and not taking orders. I arrived at 10:30ish and no one took my order on the drive thru speaker, so I drove forward to the window and they saw me and kept standing and walking around, clearly seeing me and yet lagging it. After a good 5 min. They decided to open the window and took my order and I paid. I was still being patient and polite yet the 2 ladies had the audacity to be talking about me and of how I looked thinking that their closed window was blocking me from listening. Completely rude and disrespectful. Never coming back. These ladies do not feel blessed for having a job and they don't seem to like to work. Just terrible. There should be a zero star option.
Atmosphere: 1
Food: 1
Service: 1
They are rude . they never make my daughters food right. I got sick on the food.
Atmosphere: 1
Food: 1
Service: 1
They forgot half of my order- large Diet Pepsi, slush, all the sauces and 3 tacos. Terrible customer service. They don’t answer the phone. Avoid this location if possible.
Do you like your Taco Bell stale? Do you want food that tastes like it was made hours ago and then reheated after you ordered it? Then this is the restaurant for you! Originally I started avoiding going to this specific location because the employees were always rude and 99% of the time they would get at minimum one thing in the order wrong, but after having it delivered via Door Dash and it being awful one too many times, it's actually enough to make me uninstall Door Dash altogether, since for some reason you can't choose which location you're ordering from, even if there are others in the area.
Atmosphere: 1
Food: 1
Service: 1
I have been going to this Taco Bell/ KFC for the past year since i’ve moved here for work.The staff has been incredibly helpful and caring. I enjoy talking to the cashiers, knowing that my order is always complete. Best fast food service ever!
Beyond horrible customer service. I’d give it negative stars if I could. AVOID!
Atmosphere: 1
Food: 1
Service: 1
Be aware the staff at this location close earlier than the posted hours and hide out in an office avoid patrons in the evening.
Restaurantji Recommends
Dear Ownership/Management,
I wanted to bring to your attention a concerning experience I had at your location. Your employee, Atiyana (drive-thru register), was rude and highly unprofessional. She claimed to be the manager, but if that’s the case, I’m truly concerned about the level of service at your establishment. Poor customer service can be just as damaging as low-quality products, and if this continues, it could negatively impact your business.
I encourage you to retrain your staff to ensure a better experience for your customers. Please take a look at my review for Rally’s as well. Quality service is just as important as quality food.
Atmosphere: 1
Food: 1
Service: 1
My last review was 3 years ago.. I would say -10 star
Tesla unprofessional and it takes them forever to do your order..
He was one item simple order.. black bean crunchwrap..
They give me something else and after that I tried to call them.
Cashier was rude. Didn’t help me at all for me order told em to use thier self ordering screen. Food was fire horrible service.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Mexican Pizza, Quesadilla, Cinnamon Twists
The hours online are wrong, the hours on the drive thru menu are wrong, so I’m hoping the hours posted on the drive thru window are right. It’s not hard to be consistant
I had a disappointing experience at the Taco Bell drive-thru on 8/10 around 8 pm. The customer service was incredibly poor. The CSR was rude, lacked basic courtesy, and showed no respect for customers. From the moment I pulled up, I was met with a bad attitude and complete disregard for any standard of customer service. My order was handled carelessly, the CSR was dismissive and unhelpful. This is not the level of service I expect from any establishment, let alone one as well-known as Taco Bell. I won't be returning to this location if things don't improve.
Service: 1
Loading...