Aroma di Roma Centro

Really disappointing experience.

The product was terrible. The coffee tasted bad and felt low quality, honestly not worth the money at all.

The service was awful. Staff seemed annoyed, slow, and completely uninterested in helping. I didn’t feel welcomed for a second.

The place was dirty. Tables weren’t cleaned properly, the floor looked neglected, and overall it felt unhygienic and poorly maintained.

The owner was rude. Instead of addressing issues or behaving professionally, they were arrogant and dismissive, which made everything even worse.

I wouldn’t recommend this place. There are plenty of better cafés nearby with cleaner spaces, decent service, and respect for customers.

Atmosphere: 1

Food: 1

Service: 1

much better drinks than the starbucks a few blocks down. never had a miss on their specialty drink menus, friendly baristas. The new extended hours are a godsend.

Atmosphere: 5

Food: 5

Service: 5

Grabbed Latte’s right as they opened up. Did not disappoint.

Atmosphere: 5

Service: 5

Cute office coffee shop!

Atmosphere: 5

Food: 5

Service: 5

Today was our first time here and we had a great experience. The food was good, the iced tea was made to order, and our server was welcoming and friendly. If you haven't been, I highly recommend you visit.

Atmosphere: 5

Food: 5

Service: 5

A very cute cafe serving great drinks. The customer service was excellent and went above and beyond. Thanks for a great experience.

Atmosphere: 4

Food: 5

Service: 5

I loved this place, everything was great. I highly recommend it.

Atmosphere: 5

Food: 5

Service: 5

Hot coffee, nice egg, bacon cheese panini.

Atmosphere: 4

Food: 4

Service: 5

Owner expects customer to be happy with wrong order 😂😂😂

I went in today around 2pm and asked for a shot of espresso with a splash of eggnog. Employee said “sure, an eggnog latte.” I told him I don’t want milk, just splash of eggnog. He said “I know what you want.” Then he charged me for a small holiday beverage. I watched him make an eggnog latte…with milk… confirming that he had completely misunderstood and overcharged me. When I called him out on it, he did not apologize or even try to correct his mistake of overcharging me. All I got was “here, you can have as much eggnog as you want” and handed me the carton to pour myself.

Service: 1

I stopped by today, believing that I would have the same heavenly Americano, as I did 2 weeks ago, on a Friday. Disappointed indeed...Different barista, different coffee. I can't believe the difference coming from the same cafe. The Americano today was total opposite of what I had experienced, previously. I had to pour it out, I couldn't rescue it.
Reply to Owner's Questionable Response:
I am unaware of your remark, relating to free drinks and discounts...You are in reference to a totally different customer. Also, both baristas were male that had served me.
Just as previous visits, I actually gave a $2 tip towards my $4.60 cup of coffee ? I'll be generous with the review, as well, and modify it from 1 star, because my previous Americano was superb? Have a pleasant day!

Atmosphere: 5

Food: 4

Service: 5

Great coffee spot

Atmosphere: 5

Service: 5

OMG my son & I stopped in after visiting the bank. My Sexy Bagel w/ turkey was FLIPPING PHENOMENAL!!! And my sons prosciutto panini was THE BOMB!!! And the coffees were spot on!! We'll definitely have to go back for breakfast again!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pesto, Prosciutto & Mozzarella Panini

Awesome all around! Made this Texan extremely happy! Highly recommend

Atmosphere: 5

Food: 5

Service: 5

Love this place. The staff is so friendly and go out of their way to be helpful. The food is great. Wish the cookies were priced more appropriately as they are very expensive for what you get. But overall, I love the quality here.

Love this place. The staff is so friendly and go out of their way to be helpful. The food is great. Wish the cookies were priced more appropriately as they are very expensive for what you get. But overall, I love the quality here.