You should change the closing time if your closing 1hr and a half earlier than the 10 pm closing time
Door Dash
I came to pick up a DoorDash order, the store did not have one product available and the rest of the order did have it available and they denied us the available products and we took the correct steps to ensure that the customer was happy and the place received their payment, but they still denied us the service, I really don't want to return to this place to offer my services
K H
Went to this baskin robbins at 9:18 as pictured and it was closed. Hours state it closes at 10pm. When i called it ends the call and says its busy. If youre going to close early put that online to show for your hours, instead of wasting peoples drive there.
Atmosphere: 1
Food: 1
Service: 1
Yuridza Ibanez
The store says it closes at 10 and I headed to the shop around 8:50 and their doors were closed and said that their not letting anyone in when it clearly said that they close at 10pm
Quan
Their app accepted the nation wide promo but when we got to the store they informed us they didn't honor the promo, the promo was a one time use only so we couldn't use it at another store that honored the promotion.
Atmosphere: 2
Food: 3
Service: 1
Jonathan Liu
Amazing service..! Flavors have definitely improved. The marigold milkshake was ??? ?
Atmosphere: 5
Food: 5
Service: 5
Raymond Navarrete
In this store, The employees are rude when it’s time for you to pay and for you to show a coupon they say we don’t take coupons at first they would say that they would only take the T-Mobile and the birthday and this last time that I went they were like oh we don’t take nothing at all if they’re not gonna take coupon, they should put a paper out there saying that they don’t take coupons at all and have better customer service because not even the manager was able to call me back to tell me about the incident that had happened in the store
Atmosphere: 1
Food: 1
Service: 1
Chong Yun
Today, I went to see my doctor in Long Beach. The weather was very warm and I was so thirsty. I wanted to drinksomething cold & sweet.Then, I saw a Baskin-Robbins ice creamshop across the street from my doctor's office.I wanted to try their ice cream. I droveto the parking lot, and It was inside of the small mall. There were plenty of parking spaces.I walked inside of Baskin-Robbins andthe store was cleaned. I asked an employee if they have frozen yogurt.Then, he said that they didn't have it, but they had sugar-free ice cream.I chose the flavor of vanilla ice creamwith chocolate chips. Also, I orderedBerry smoothy.Sugar-free ice cream was amazing. Ittasted like regular ice cream. It wascreamy, and mouth watering taste. It melted in my mouth.I just loved it !. Also, Berry Smoothy was so refreshing and delighted.I loved Baskin-Robbins's sugar-free ice cream & Berry smoothy.They were perfect for the hot weather.I recommend the Baskin-Robbins ice cream shop because they make the best ice cream & the smoothy.Also, the employee was so friendlyand helpful too.
Lili
My kids love this place. They do samples of their ice cream and have a big variety.You do have to eat it there if you want it cold and in tact because their ice cream doesn’t stay solid for long. But it’s still good and worth it. Especially on a hot day.
Theadora
On Monday I had witnessed the manager, Angela being rude to her employees when they were simply just helping me with my order. The labels were not on the correct ice cream which she should be focusing on instead of criticizing her employees. I also had to take my ice cream to go cause it was dirty inside couldn’t even find a clean table.
So yummy yummy the old fashion butter pecan so delicious
Alfredo Guerrero
Excellent staff, fine service highly recommended, very good quality products.
Isaac Diaz
THE BEST
ZAY2CRAZY
Since the new manager came 2yrs ago, she has stopped honoring promotions. I have been going there for over 20 years. No more
Guillermo Flores
Super fast and nice service. I came in and was out fast. This includes the people in front of me whom were very slow. A second staff member notice I came in and serviced me fast. So glad they have to register and good staff.
You should change the closing time if your closing 1hr and a half earlier than the 10 pm closing time
I came to pick up a DoorDash order, the store did not have one product available and the rest of the order did have it available and they denied us the available products and we took the correct steps to ensure that the customer was happy and the place received their payment, but they still denied us the service, I really don't want to return to this place to offer my services
Went to this baskin robbins at 9:18 as pictured and it was closed. Hours state it closes at 10pm. When i called it ends the call and says its busy. If youre going to close early put that online to show for your hours, instead of wasting peoples drive there.
Atmosphere: 1
Food: 1
Service: 1
The store says it closes at 10 and I headed to the shop around 8:50 and their doors were closed and said that their not letting anyone in when it clearly said that they close at 10pm
Their app accepted the nation wide promo but when we got to the store they informed us they didn't honor the promo, the promo was a one time use only so we couldn't use it at another store that honored the promotion.
Atmosphere: 2
Food: 3
Service: 1
Amazing service..! Flavors have definitely improved. The marigold milkshake was ??? ?
Atmosphere: 5
Food: 5
Service: 5
In this store, The employees are rude when it’s time for you to pay and for you to show a coupon they say we don’t take coupons at first they would say that they would only take the T-Mobile and the birthday and this last time that I went they were like oh we don’t take nothing at all if they’re not gonna take coupon, they should put a paper out there saying that they don’t take coupons at all and have better customer service because not even the manager was able to call me back to tell me about the incident that had happened in the store
Atmosphere: 1
Food: 1
Service: 1
Today, I went to see my doctor in Long Beach. The weather was very warm and I was so thirsty. I wanted to drinksomething cold & sweet.Then, I saw a Baskin-Robbins ice creamshop across the street from my doctor's office.I wanted to try their ice cream. I droveto the parking lot, and It was inside of the small mall. There were plenty of parking spaces.I walked inside of Baskin-Robbins andthe store was cleaned. I asked an employee if they have frozen yogurt.Then, he said that they didn't have it, but they had sugar-free ice cream.I chose the flavor of vanilla ice creamwith chocolate chips. Also, I orderedBerry smoothy.Sugar-free ice cream was amazing. Ittasted like regular ice cream. It wascreamy, and mouth watering taste. It melted in my mouth.I just loved it !. Also, Berry Smoothy was so refreshing and delighted.I loved Baskin-Robbins's sugar-free ice cream & Berry smoothy.They were perfect for the hot weather.I recommend the Baskin-Robbins ice cream shop because they make the best ice cream & the smoothy.Also, the employee was so friendlyand helpful too.
My kids love this place. They do samples of their ice cream and have a big variety.You do have to eat it there if you want it cold and in tact because their ice cream doesn’t stay solid for long. But it’s still good and worth it. Especially on a hot day.
On Monday I had witnessed the manager, Angela being rude to her employees when they were simply just helping me with my order. The labels were not on the correct ice cream which she should be focusing on instead of criticizing her employees. I also had to take my ice cream to go cause it was dirty inside couldn’t even find a clean table.
Restaurantji Recommends
So yummy yummy the old fashion butter pecan so delicious
Excellent staff, fine service highly recommended, very good quality products.
THE BEST
Since the new manager came 2yrs ago, she has stopped honoring promotions. I have been going there for over 20 years. No more
Super fast and nice service. I came in and was out fast. This includes the people in front of me whom were very slow. A second staff member notice I came in and serviced me fast. So glad they have to register and good staff.
Loading...