I noticed that the people who own this business establishment isn't responding to the negative comments on the reviews section???🤔.....if this is the response the community gets for supporting their success,then the people in this residence should not, and I repeat, should not support a business like this because not responding shows character and the empathy toward their clients....no empathy?....then no support!!!.... not a worry about any complaints the community might have, just to make it better for us all... but that definitely is not the case here.... there are months ago messages and even... years ago complaints..... and no response to any of those complaints...... we the community need to stand together for situations in our communities just like this one.....SlumLord owners mentality!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Karina
It says until 10 pm, we arrived at 9 - it was already closed
Atmosphere: 1
Food: 1
Service: 1
Dawn The Bat
Love the customer service that my bf and I get from Reza! She’s always so patient and friendly!
Atmosphere: 3
Food: 5
Service: 5
Santiago Roles
Nice service.
Atmosphere: 4
Food: 4
Service: 5
L G
Great service great selection of flavors....
Jaquelyn Ramirez
Ordered a cake for my child, expecting it to come out wonderful as usual since I have purchased cakes from there for almost 8 years. This last time was horrible the cake had no design plain color not what I asked for. I’ve seen 2 men work there they look like they’re in their 30-40 yrs and they have an attitude. Jackie was the best at doing cakes almost everything but she’s no longer there. Now I’ll have to find a different baskin Robbins. The owner/manager he’s not the issue it’s the employees.
Wendy Celio
Best customer service best icecream cakes always buy them from here but my last visit was just amazing ! Krystal sweet employee need more like her, her manager nicest guy didn't get his name .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Ann Zelaya
I went there around 9:20 pm they closed at 10 :00 pm they were rude bad service they said they were almost closing and they only have 3 kinds outside . Not good flavors . Bad
Atmosphere: 3
Food: 4
Service: 1
Slug1er
Poorly managed facility. Ordered the $60 thanksgiving cake online and paid prior to pick up. Upon arrival we were told they did not have my order nor did they have any cakes available. After the worker spoke with their manager they finally found the order but still was unable to provide the cake requested. At the end I got my cash refund due to their inability to provide a cake that was ordered in advance.
Matt M
Parking: Parking is shared with the local restaurant & bar.
It’s Baskin-Robbins … limited seating available
snazzy abby
This place is okay , but if you order a cake through the app don't order the create your own photocake I've done this 3 times and each time there machine isn't working it's disappointing cause i look forward to getting a photo cake but have been let down and they also call you the same day you need the cake so you can't even go to another place cause they call you last minute try giving this location a chance but 3 time's is ridiculous should just take out the option on the app
I noticed that the people who own this business establishment isn't responding to the negative comments on the reviews section???🤔.....if this is the response the community gets for supporting their success,then the people in this residence should not, and I repeat, should not support a business like this because not responding shows character and the empathy toward their clients....no empathy?....then no support!!!.... not a worry about any complaints the community might have, just to make it better for us all... but that definitely is not the case here.... there are months ago messages and even... years ago complaints..... and no response to any of those complaints...... we the community need to stand together for situations in our communities just like this one.....SlumLord owners mentality!!!!!!
Atmosphere: 1
Food: 1
Service: 1
It says until 10 pm, we arrived at 9 - it was already closed
Atmosphere: 1
Food: 1
Service: 1
Love the customer service that my bf and I get from Reza! She’s always so patient and friendly!
Atmosphere: 3
Food: 5
Service: 5
Nice service.
Atmosphere: 4
Food: 4
Service: 5
Great service great selection of flavors....
Ordered a cake for my child, expecting it to come out wonderful as usual since I have purchased cakes from there for almost 8 years. This last time was horrible the cake had no design plain color not what I asked for. I’ve seen 2 men work there they look like they’re in their 30-40 yrs and they have an attitude. Jackie was the best at doing cakes almost everything but she’s no longer there. Now I’ll have to find a different baskin Robbins. The owner/manager he’s not the issue it’s the employees.
Best customer service best icecream cakes always buy them from here but my last visit was just amazing ! Krystal sweet employee need more like her, her manager nicest guy didn't get his name .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
I went there around 9:20 pm they closed at 10 :00 pm they were rude bad service they said they were almost closing and they only have 3 kinds outside . Not good flavors . Bad
Atmosphere: 3
Food: 4
Service: 1
Poorly managed facility. Ordered the $60 thanksgiving cake online and paid prior to pick up. Upon arrival we were told they did not have my order nor did they have any cakes available. After the worker spoke with their manager they finally found the order but still was unable to provide the cake requested. At the end I got my cash refund due to their inability to provide a cake that was ordered in advance.
Parking: Parking is shared with the local restaurant & bar.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
It’s Baskin-Robbins … limited seating available
This place is okay , but if you order a cake through the app don't order the create your own photocake I've done this 3 times and each time there machine isn't working it's disappointing cause i look forward to getting a photo cake but have been let down and they also call you the same day you need the cake so you can't even go to another place cause they call you last minute try giving this location a chance but 3 time's is ridiculous should just take out the option on the app
Strawberry smoothie is really good
The worker was so nice! ?
Great service great selection of flavors....
Loading...