Next day delivery was a lie. Cookies weren't even made by the next day. Charged an enormous amount for premium service and my mom's gift arrived a week after it was promised
Stewart Ramirez
Placing an order was a bit of a pain, because we had a promo code and it wouldn't work. They said you had to call it in, but after 2 days of trying, being unable to reach anyone live, and leaving unreturned messages, we gave up. My brother is in the hospital and I needed to send him something asap so I had to bite the bullet and pay $100 for 24 cookies. The pricing is absolutely outrageous, but they delivered on time and I was contacted by the local bakery who was shipping them and they were wonderful to deal with.
Rhonda S.
when I call to place my order, they couldn't have been more helpful or courteous. the cookies came just as they said and everyone loved the design and tastes. thank you for making our event so memorable
L CN
Called in an order Friday afternoon for our baseball team's Senior night , got them art a couple hours later, and everything was ready Monday at 11am. The cookies exceeded expectations and were the star of the baskets we prepared for our players. So happy I thought of them - we need more stores!!
nicola crosby
Quality cookies and amazing work. I needed cookies fast for my corporate event and they delivered on short notice! We will defiantly be using them again
Alexis Michelle
I have nothing but fantastic things to say about the Long Beach Cookies by Design team! CBD has been a birthday tradition in my family since I can remember and this year was no exception. When there were complications with delivery (entirely to do with FedEx and NOTHING to do with Cookies by Design), the team went above and beyond to make sure that we got to the bottom of it and was communicative with me from beginning to end. Thank you to the team!
Victoria Mitchell
They were very helpful in placing my order over phone. They made a custom made basket for me that was not available on the website. Thank you!!!
Karen Chelling
Best selection of cookie bouquets with a wide variety of themes. I ordered the Note of Thanks bouquet for a children's choir and they loved the musical designed cookies. It was a hit! Great customer service too! These make special meaningful gifts!!
Julia
Great price, presentation and taste. Not to mention how fast these are delivered. Pricing discounts are also always offered, which is really nice. Very budget friendly. 100% recommend.
Gary Kopren
Don't believe the "Next Day Delivery" promise. I selected next day delivery for a reason and paid the shipping. Cookies were delivered 3 days later. When I emailed customer service, they responded on the 3rd day saying:"it will be delivered today, here's the tracking number".They could care less that my gift didn't arrive in time.
I booked a cookie delivery to Anaheim. The tricky bit here is I live in Australia. I was unable to do the standard order form and after emailing, staff contacted me via email and phone to make sure my order went through properly. A+ service and communication. The delivery was on time and looked amazing. Thank you so much.
Marilyn Rhind
I placed the order on line and the package was delivered as promised. The recipients were surprised and sent me a picture of the product received. It was just like the picture in the catalog! Thanks for making my friends happy!
Craig Williams
Ordering on the web was easy and when the delivery guy could not get into my friends apt complex he texted me for help and then waited an extra 10 minutes, good cookie basket and great service
L M.
They did a great job making a birthday bouquet of cookies! I called them an hour before they closed and they were able to make the one we wanted. Great cookies and customer service!
Lisa Stein
My daughter loved her cookie bouquet. It was delivered promptly to her door.
Next day delivery was a lie. Cookies weren't even made by the next day. Charged an enormous amount for premium service and my mom's gift arrived a week after it was promised
Placing an order was a bit of a pain, because we had a promo code and it wouldn't work. They said you had to call it in, but after 2 days of trying, being unable to reach anyone live, and leaving unreturned messages, we gave up. My brother is in the hospital and I needed to send him something asap so I had to bite the bullet and pay $100 for 24 cookies. The pricing is absolutely outrageous, but they delivered on time and I was contacted by the local bakery who was shipping them and they were wonderful to deal with.
when I call to place my order, they couldn't have been more helpful or courteous. the cookies came just as they said and everyone loved the design and tastes. thank you for making our event so memorable
Called in an order Friday afternoon for our baseball team's Senior night , got them art a couple hours later, and everything was ready Monday at 11am. The cookies exceeded expectations and were the star of the baskets we prepared for our players. So happy I thought of them - we need more stores!!
Quality cookies and amazing work. I needed cookies fast for my corporate event and they delivered on short notice! We will defiantly be using them again
I have nothing but fantastic things to say about the Long Beach Cookies by Design team! CBD has been a birthday tradition in my family since I can remember and this year was no exception. When there were complications with delivery (entirely to do with FedEx and NOTHING to do with Cookies by Design), the team went above and beyond to make sure that we got to the bottom of it and was communicative with me from beginning to end. Thank you to the team!
They were very helpful in placing my order over phone. They made a custom made basket for me that was not available on the website. Thank you!!!
Best selection of cookie bouquets with a wide variety of themes. I ordered the Note of Thanks bouquet for a children's choir and they loved the musical designed cookies. It was a hit! Great customer service too! These make special meaningful gifts!!
Great price, presentation and taste. Not to mention how fast these are delivered. Pricing discounts are also always offered, which is really nice. Very budget friendly. 100% recommend.
Don't believe the "Next Day Delivery" promise. I selected next day delivery for a reason and paid the shipping. Cookies were delivered 3 days later. When I emailed customer service, they responded on the 3rd day saying:"it will be delivered today, here's the tracking number".They could care less that my gift didn't arrive in time.
Restaurantji Recommends
I booked a cookie delivery to Anaheim. The tricky bit here is I live in Australia. I was unable to do the standard order form and after emailing, staff contacted me via email and phone to make sure my order went through properly. A+ service and communication. The delivery was on time and looked amazing. Thank you so much.
I placed the order on line and the package was delivered as promised. The recipients were surprised and sent me a picture of the product received. It was just like the picture in the catalog! Thanks for making my friends happy!
Ordering on the web was easy and when the delivery guy could not get into my friends apt complex he texted me for help and then waited an extra 10 minutes, good cookie basket and great service
They did a great job making a birthday bouquet of cookies! I called them an hour before they closed and they were able to make the one we wanted. Great cookies and customer service!
My daughter loved her cookie bouquet. It was delivered promptly to her door.