An East Coast institution, I remember, years ago, being a big deal when Dunkin' starting expanding here on the West Coast.
Iced coffee- A refreshing boost on a hot day, the iced coffee satiated my thirst, accompanied by a caffeine boost.
Service was good. The staff were quick with my order. Dunkin' is located east of Whole Foods at LBX, w/ plenty of parking.
Dunkin' is a solid choice for coffee & donuts. While I may not laud Dunkin' as much as East Coasters, Dunkin's also not something to slouch at, either.
E G
Bad experience twice. Bitter Coffee. Asked for a sweet coffee got a very very bitter coffee instead, TWO DAYS in a row. The dark coffee on the right is what I got. The remake, how it should look and taste is the one on the left. Maybe the portions are off, no idea but it's unacceptable for $5.
Atmosphere: 5
Food: 3
Service: 3
Mark Tower
We were looking for a coffee boost and a snack. Dunkin always delivers. The drive through was short and we got our food quickly. There seemed to be a delay getting our order placed. I can only guess it was busy inside or maybe short staffed that day. The staff was cheerful and greeted us and thanked us for our patients when we got our food. Gave them a good tip to help cheer them up on this hectic day. We enjoyed our Carmel iced coffees and bacon, egg, cheese on sourdough. Really hit the spot.
I'm shocked to say, Dunkin has stepped it up. First time back after many years. The donuts are still not made with love but whatever, it's a donut 5.9/10. Ordered the cookie butter cold brew, surprisingly tasty 8.4/10. Prices were average. Location looked clean and updated. It didn't feel like a donut shop, more like an upgraded coffee shop. I enjoyed it. Staff was nice. Would go back, not when I'm craving donuts but maybe if I need a cold brew.
Kid-friendliness: Kids are welcome
Wheelchair accessibility: Accessible by wheelchair
Atmosphere: 4
Food: 4
Service: 4
Jim Lai
Very yes experience
Atmosphere: 5
Food: 5
Service: 5
Daniel Lopez
The manager is always nice and gives me the best customer service experience.
Atmosphere: 5
Food: 5
Service: 5
Mike Wahba
Absolutely horrible, always busy yet always understaffed!!! Update 10.07.24, still understaffed and lines are now much worse than before. When will they change?
Atmosphere: 1
Food: 5
Service: 1
marcos roman
Just want to say, what's with the attitude? There is no need for all that. The girl who works there messed up on the order. And got angry at me. I told her I just wanted what I ordered, that's all. And the kid that works on the drive-through window talks like he's half asleep. What kind of business is Dunking Doughnuts running here. Managers, this is for you. When hiring these kids, please, please, let them know that if you don't have people skills, please look for work somewhere else. We as customers are on the go. Maybe on our lunch break or just trying to get our order and be on our way. Sorry if they are going through some kind of problem, but it's not our fault. Get it together, team. I know you're better than that!
Avoid! Chain exhibits everything wrong with overall consumer experience and Dunkin brand in 2024. Overpriced, bad service, not clean, stale products.
Atmosphere: 1
Food: 1
Service: 1
Jan LaPointe
Was given a gift card but value isn't shown. Asked at order desk how to determine value of card as tht will determine my purchase.
Was told they can only give me that info after I make a purchase.
Bye bye Dunkin!
Service: 1
Miss. S T
I got burned crumbs for bacon snack. Horrible service. The shift leader was no help. My entire order is burnt
Atmosphere: 1
Food: 1
Service: 1
James Davidson
This is my best Dunkin' friend place. Love the staff always good drinks.
Atmosphere: 5
Food: 5
Service: 5
Julia Robertson
A fine Dunkin, but 3/5 times my food tastes freezer burned. Not sure if the freezers have something wrong with them or it's a maintenance issue, but when the food smells and tastes freezer burned it's not very edible.
Free iced coffee for Rewards members
An East Coast institution, I remember, years ago, being a big deal when Dunkin' starting expanding here on the West Coast.
Iced coffee-
A refreshing boost on a hot day, the iced coffee satiated my thirst, accompanied by a caffeine boost.
Service was good. The staff were quick with my order. Dunkin' is located east of Whole Foods at LBX, w/ plenty of parking.
Dunkin' is a solid choice for coffee & donuts. While I may not laud Dunkin' as much as East Coasters, Dunkin's also not something to slouch at, either.
Bad experience twice. Bitter Coffee. Asked for a sweet coffee got a very very bitter coffee instead, TWO DAYS in a row. The dark coffee on the right is what I got. The remake, how it should look and taste is the one on the left. Maybe the portions are off, no idea but it's unacceptable for $5.
Atmosphere: 5
Food: 3
Service: 3
We were looking for a coffee boost and a snack. Dunkin always delivers. The drive through was short and we got our food quickly. There seemed to be a delay getting our order placed. I can only guess it was busy inside or maybe short staffed that day. The staff was cheerful and greeted us and thanked us for our patients when we got our food. Gave them a good tip to help cheer them up on this hectic day. We enjoyed our Carmel iced coffees and bacon, egg, cheese on sourdough. Really hit the spot.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bacon Egg Cheese Croissant, Caramel Iced Macchiato
Outstanding! And a military discount 🇺🇸
I'm shocked to say, Dunkin has stepped it up. First time back after many years. The donuts are still not made with love but whatever, it's a donut 5.9/10. Ordered the cookie butter cold brew, surprisingly tasty 8.4/10. Prices were average. Location looked clean and updated. It didn't feel like a donut shop, more like an upgraded coffee shop. I enjoyed it. Staff was nice. Would go back, not when I'm craving donuts but maybe if I need a cold brew.
Kid-friendliness: Kids are welcome
Wheelchair accessibility: Accessible by wheelchair
Atmosphere: 4
Food: 4
Service: 4
Very yes experience
Atmosphere: 5
Food: 5
Service: 5
The manager is always nice and gives me the best customer service experience.
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrible, always busy yet always understaffed!!!
Update 10.07.24, still understaffed and lines are now much worse than before. When will they change?
Atmosphere: 1
Food: 5
Service: 1
Just want to say, what's with the attitude? There is no need for all that. The girl who works there messed up on the order. And got angry at me. I told her I just wanted what I ordered, that's all. And the kid that works on the drive-through window talks like he's half asleep. What kind of business is Dunking Doughnuts running here. Managers, this is for you. When hiring these kids, please, please, let them know that if you don't have people skills, please look for work somewhere else. We as customers are on the go. Maybe on our lunch break or just trying to get our order and be on our way. Sorry if they are going through some kind of problem, but it's not our fault. Get it together, team. I know you're better than that!
Service: 1
Drive thru so slow
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Avoid! Chain exhibits everything wrong with overall consumer experience and Dunkin brand in 2024. Overpriced, bad service, not clean, stale products.
Atmosphere: 1
Food: 1
Service: 1
Was given a gift card but value isn't shown. Asked at order desk how to determine value of card as tht will determine my purchase.
Was told they can only give me that info after I make a purchase.
Bye bye Dunkin!
Service: 1
I got burned crumbs for bacon snack. Horrible service. The shift leader was no help. My entire order is burnt
Atmosphere: 1
Food: 1
Service: 1
This is my best Dunkin' friend place. Love the staff always good drinks.
Atmosphere: 5
Food: 5
Service: 5
A fine Dunkin, but 3/5 times my food tastes freezer burned. Not sure if the freezers have something wrong with them or it's a maintenance issue, but when the food smells and tastes freezer burned it's not very edible.
Atmosphere: 4
Food: 1
Service: 4
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