Need to fix hours. Cause when I came at 9:30 PM the doors were locked but on Google Maps they said open till 10:30 PM
Atmosphere: 4
Food: 4
Service: 4
Charie Harrison
I would like to get this opportunity to thank the crew who assisted me. It was a perfect place to be! Very kind staffs and large space of parking lot.
Atmosphere: 5
Food: 5
Service: 5
s N
My family and I had to walk out because it was so cold in there it felt like 40 degrees. You can't even sit and eat there.
Stella Wang
Good taste!
Atmosphere: 4
Food: 4
Service: 4
Zaira Ramos
i was here today and that’s when i saw a worker named Juana snatch burritos out of another workers hand. i saw the worker (victim) ask Juana who is responsible for this lack of behavior ignore the her! Juana who is an employee started to yell at her coworker so loud right in front of me in ghetto drive through!! i couldn’t believe what i was witnessing and i am extremely upset. who hires workers who are going to act like a fool in front of costumers!? and disrespecting their coworkers in front of others with no embarrassment??? how unprofessional and disgusting seriously! i will never want to return knowing that Juana still works there she is so rude and loud to her own coworkers and doesn’t care that costumers are witnessing it too she is so disrespectful. Hire workers that actually respect their coworkers and thrive in a healthy environment. what a shame she should not be working there she is so miserable! stop hiring people who are miserable just to put down others! HORRIBLE
Atmosphere: 1
Food: 1
Service: 1
Ryan
Ordered from the drive thru and they didn't give any tortillas and utensils.
I am Steve
What can I say a Mexican loves Mexican food xD
Atmosphere: 5
Food: 5
Service: 5
TheOpticallusion
Do not go here. They're shedding the chicken so you can't tell that the double chicken tostada doesn't even have a much chicken as the regular one used to have.
But the audacity... they WATERED DOWN the cilantro sauce. Literally so thin its basically water. I can to smell it to make sure of what it was because it's so watered down the color was wrong.
Edit to add, one side of the tostada itself is SOGGY.
This is the last time I'm giving this place a chance, every time in the 2 years I've lived here has been disgusting.
It's so gross I can't even eat it, which pisses me off considering *this* is what I wasted my time and money on at 9pm when all I wanted was dinner so I can get to bed.
Atmosphere: 1
Food: 1
Service: 1
carlos espinoza
The one of long Beach Blvd is awful. The young people who work there are rude as hell. One was giving dirty looks. I wanted to jump over the counter and teach them respect because it's apparent they aren't getting that lesson at home. There's always some weird shit happening outside with the homeless. I've seen fights inside the place. Love me some El Pollo. But will never step foot in that one again.
these people do not know how to use the gift cards . 2nd time going here and they said my card had no balance .
Tony Briggs
Clean your restroom better
Mel P
Anthony was super nice and helpful with fixing my order! I really appreciate how he went above and beyond to make sure we were satisfied! Thanks again Anthony! You were amazing!
Rodney Henriquez
Nora was extraordinary nice with me this morning 5/11/2025. She took my order right and her attitude was nice the whole time. Kudos to her!!!! I wish all customer service was like hers!
Billionaire King
It's understandable that the staff might face limitations in addressing all the issues, especially with a significant number of homeless individuals frequenting the establishment. This can sometimes lead to challenges in maintaining the desired level of cleanliness consistently. However, despite this, the quality of the food is consistently great, which is a significant positive. Furthermore, the person working at the register provides excellent customer service and is always friendly, contributing to a welcoming atmosphere despite the other challenges.
Need to fix hours. Cause when I came at 9:30 PM the doors were locked but on Google Maps they said open till 10:30 PM
Atmosphere: 4
Food: 4
Service: 4
I would like to get this opportunity to thank the crew who assisted me. It was a perfect place to be! Very kind staffs and large space of parking lot.
Atmosphere: 5
Food: 5
Service: 5
My family and I had to walk out because it was so cold in there it felt like 40 degrees. You can't even sit and eat there.
Good taste!
Atmosphere: 4
Food: 4
Service: 4
i was here today and that’s when i saw a worker named Juana snatch burritos out of another workers hand. i saw the worker (victim) ask Juana who is responsible for this lack of behavior ignore the her! Juana who is an employee started to yell at her coworker so loud right in front of me in ghetto drive through!! i couldn’t believe what i was witnessing and i am extremely upset. who hires workers who are going to act like a fool in front of costumers!? and disrespecting their coworkers in front of others with no embarrassment??? how unprofessional and disgusting seriously! i will never want to return knowing that Juana still works there she is so rude and loud to her own coworkers and doesn’t care that costumers are witnessing it too she is so disrespectful. Hire workers that actually respect their coworkers and thrive in a healthy environment. what a shame she should not be working there she is so miserable! stop hiring people who are miserable just to put down others! HORRIBLE
Atmosphere: 1
Food: 1
Service: 1
Ordered from the drive thru and they didn't give any tortillas and utensils.
What can I say a Mexican loves Mexican food xD
Atmosphere: 5
Food: 5
Service: 5
Do not go here. They're shedding the chicken so you can't tell that the double chicken tostada doesn't even have a much chicken as the regular one used to have.
But the audacity... they WATERED DOWN the cilantro sauce. Literally so thin its basically water. I can to smell it to make sure of what it was because it's so watered down the color was wrong.
Edit to add, one side of the tostada itself is SOGGY.
This is the last time I'm giving this place a chance, every time in the 2 years I've lived here has been disgusting.
It's so gross I can't even eat it, which pisses me off considering *this* is what I wasted my time and money on at 9pm when all I wanted was dinner so I can get to bed.
Atmosphere: 1
Food: 1
Service: 1
The one of long Beach Blvd is awful. The young people who work there are rude as hell. One was giving dirty looks. I wanted to jump over the counter and teach them respect because it's apparent they aren't getting that lesson at home. There's always some weird shit happening outside with the homeless. I've seen fights inside the place. Love me some El Pollo. But will never step foot in that one again.
Food: 5
Good food!
Restaurantji Recommends
these people do not know how to use the gift cards . 2nd time going here and they said my card had no balance .
Clean your restroom better
Anthony was super nice and helpful with fixing my order! I really appreciate how he went above and beyond to make sure we were satisfied! Thanks again Anthony! You were amazing!
Nora was extraordinary nice with me this morning 5/11/2025. She took my order right and her attitude was nice the whole time. Kudos to her!!!! I wish all customer service was like hers!
It's understandable that the staff might face limitations in addressing all the issues, especially with a significant number of homeless individuals frequenting the establishment. This can sometimes lead to challenges in maintaining the desired level of cleanliness consistently. However, despite this, the quality of the food is consistently great, which is a significant positive. Furthermore, the person working at the register provides excellent customer service and is always friendly, contributing to a welcoming atmosphere despite the other challenges.
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