I really liked how Dilan treated me, very good service.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
Terry Austin
Every time i go on line pick- up. i never get my full order I requested plates ad utensils (didn't get) flour tortious (didn't get). Couple years ago i requested mix and got got thighs cut in half !!
Atmosphere: 2
Food: 3
Service: 3
Lourdes Holms
We went just Drive through
Teresa Zazueta
I really enjoyed the food even though i had a long time that i went to pollo loco to eat. Eric took care of my order surved my food and cooked the food. The chicken was cooked perfectly and it was really juicy. Inwas really glad to know that Eric was back again. I will be going more often now.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Chiken Tacos, Burrito, Mexican Caesar Bowl, Macaroni and Cheese, Double Chicken Avocado Salad
tomas torres
When I arrived to the location and placed my order, waited for 20-25 minutes and then they later said to me that there wasn’t any chicken. So I gotten my refund and left, if you want to enjoy 20-30 minutes wasting your time on placing an order then go for it.
Atmosphere: 1
Service: 1
Owen Garcia
Absolute travesty, shame on you Pollo Loco for price gouging your loyal customers. You are better off buying chicken at the supermarket and making it at home. These prices are absolutely absurd!
Richard Jefferson
They got a lol pricey but my food be hot and fresh
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Double Chicken Avocado Salad
must see places
That's best for the restaurant El Pollo Loco, the cleanest store, customer service is great, food comes very well prepared and delicious ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito, Mexican Caesar Bowl, Double Chicken Avocado Salad
Tiffini Smith
Chicken soup was burnt. The crunchy tacos was burnt.
For the ridiculous prices they charge now due to wage increases, I expect perfection, can't get a simple order I placed at the kiosk right! Sure isn't In n Out Burger customer service.
Atmosphere: 2
Food: 3
Service: 1
Reginald Igwe
I found hair in my chicken
Atmosphere: 4
Food: 5
Service: 3
Javier Gutiérrez
Waiting 50 minutes for them to give me food, bad food, I don't come back and the cooks are on their cell phones because they don't have to do anything.
Food: 1
Michael Luevanos
Yeah I read the comments and yes I agree with the majority, the worst el polo loco ever! No excuses!!!! And, I just had to walk out and go to a better business establishment that severe our community and appreciate are hard earned dollars
I really liked how Dilan treated me, very good service.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
Every time i go on line pick- up. i never get my full order I requested plates ad utensils (didn't get) flour tortious (didn't get). Couple years ago i requested mix and got got thighs cut in half !!
Atmosphere: 2
Food: 3
Service: 3
We went just Drive through
I really enjoyed the food even though i had a long time that i went to pollo loco to eat. Eric took care of my order surved my food and cooked the food. The chicken was cooked perfectly and it was really juicy. Inwas really glad to know that Eric was back again. I will be going more often now.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Chiken Tacos, Burrito, Mexican Caesar Bowl, Macaroni and Cheese, Double Chicken Avocado Salad
When I arrived to the location and placed my order, waited for 20-25 minutes and then they later said to me that there wasn’t any chicken. So I gotten my refund and left, if you want to enjoy 20-30 minutes wasting your time on placing an order then go for it.
Atmosphere: 1
Service: 1
Absolute travesty, shame on you Pollo Loco for price gouging your loyal customers. You are better off buying chicken at the supermarket and making it at home. These prices are absolutely absurd!
They got a lol pricey but my food be hot and fresh
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Double Chicken Avocado Salad
That's best for the restaurant El Pollo Loco, the cleanest store, customer service is great, food comes very well prepared and delicious ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito, Mexican Caesar Bowl, Double Chicken Avocado Salad
Chicken soup was burnt. The crunchy tacos was burnt.
Atmosphere: 2
Food: 1
Service: 2
They don’t understand what you ordering
Service: 1
Restaurantji Recommends
Love it
Atmosphere: 4
Food: 5
Service: 5
For the ridiculous prices they charge now due to wage increases, I expect perfection, can't get a simple order I placed at the kiosk right! Sure isn't In n Out Burger customer service.
Atmosphere: 2
Food: 3
Service: 1
I found hair in my chicken
Atmosphere: 4
Food: 5
Service: 3
Waiting 50 minutes for them to give me food, bad food, I don't come back and the cooks are on their cell phones because they don't have to do anything.
Food: 1
Yeah I read the comments and yes I agree with the majority, the worst el polo loco ever! No excuses!!!! And, I just had to walk out and go to a better business establishment that severe our community and appreciate are hard earned dollars
Atmosphere: 1
Food: 4
Service: 1
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