El Pollo Loco

2200 Clark Ave, Long Beach
(562) 494-9691

Recent Reviews

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Patrick C

This location has been a neighborhood staple since I was a boy. The chicken has been consistently well-cooked and flavorful throughout this time. Unfortunately, they have changed the recipe for their pico de gallo, which really was the only decent salsa they offered. This is a shame, because they had the best pico of any EPL location in SoCal. It used to be slightly green in hue and had a soupcon of lime to it. Now it's just watered down and is hardly distinguishable from the house salsa.

Errors in my order are frequent but the managers are great about making you whole again.

Atmosphere: 5

Food: 5

Service: 5

Miguel Lima

Great authentic Mexican food.

Atmosphere: 5

Food: 5

Service: 5

Shannon Phillips

One of my favorite places to grab a quick healthy bite.

Atmosphere: 5

Food: 5

Service: 5

Sarah Brown

Came in to this el pollo loco expecting nothing crazy and I was mind blown by how sweet the staff was. Every single staff member welcomed and greeted me with a smile. The service was immediate, the staff were so kind, and the food was delicious. Even the pricing was fantastic! I’ve never expected great service from a fast food restaurant but this el pollo loco went above and beyond. Will be coming back to this location and I give this store the highest review possible! Much better than any service ever offered at Chick-Fil-A.

Atmosphere: 5

Food: 5

Service: 5

Robert

This location is fantastic. Friendly employees, great food, and always quick.

Atmosphere: 5

Food: 5

Service: 5

Kat Zacharski

I ordered 2 piece dinner and both pieces were over cooked and hard.

Atmosphere: 4

Food: 4

Service: 5

Vincent Gonzalez

Chicken was dry. My meal was not as good as it looked in the picture.

Manuel Rocha

Best service from the employees l was trying to place my order at the kiosk and one of the employees help me right away and make my transaction so easy and faster

Jojo Sarte

Chicken was still as good as the last time I had it.

Susie Castle

Im on a diet so.

claudia navarro

I’m coming on Here to give props where it’s well deserved. You g man by the name
Of Israel is an amazing worker, very attentive and his work is great with a great personality. He is quick on his feet and mind. This young man is an example to all young generation. I am sure his parents raised him well. I hardly dine in only drive thru but loved my experience because of the amazing customer
Service.

James Healy

Please take away the kiosks! It slowed everything down to a crawl. The staff still had to intervene after it took 10 minutes to make our order. Stop the madness!

Atmosphere: 3

Food: 3

Service: 1

Ashlyn Bradford

They have some good dishes but I am always wondering where do they get those mini chickens?

Atmosphere: 1

Food: 2

Service: 2

Marta Isabe Robledo C

Very small chicken
burned
Nothing good

Atmosphere: 3

Food: 2

Service: 3

Angelica Nixon

The person taking my order was very pleasant and efficient! I was impressed how quickly my order was taken and ready.

Atmosphere: 5

Food: 5

Service: 5

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