They have some good dishes but I am always wondering where do they get those mini chickens?
Atmosphere: 1
Food: 2
Service: 2
Marta Isabe Robledo C
Very small chicken burned Nothing good
Atmosphere: 3
Food: 2
Service: 3
Angelica Nixon
The person taking my order was very pleasant and efficient! I was impressed how quickly my order was taken and ready.
Atmosphere: 5
Food: 5
Service: 5
Monica Delvalle
It should be noted that I did not eat inside the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: El Pollo Loco
Bob Crisafulli
Getting a stuff quesadilla you expect cheese no? Barely visible pompano was bitter as eff.
Food: 3
Service: 4
Carlos Melendez
Very friendly staff and dedicated to the customer
Atmosphere: 4
Food: 5
Service: 5
Jeimy Moran
Good customer service, employees are so friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
cx91bb8
the management here is great, love the staff and the food is always fresh ☺️
Atmosphere: 5
Food: 5
Service: 5
Mike Mike
This is the only El Pollo Loco that I will visit, BECAUSE THEY NEVER GIVE OFF ANTI-WHITE RACIST VIBES LIKE ALL OF THE OTHER LOCATIONS! The workers here are PROFESSIONAL, KIND, AND COURTEOUS. So, forget about the negative reviews...I come here for that reason alone. Knowing, that I can bring my family here and be well-respected and NOT treated like some punk Gringo. Thank you staff for giving customers love, in an a society filled with senselessness and total lack of customer service. THIS PLACE I GOVE AN EASY 4-STAR REVIEW. MUCH MUCH LOVE to the entire staff... especially the young Latinas who ALWAYS SHOW ME LOVE.
Service is excellent and professional All managers are so helpful and knowledgeable I love to come to this location
Atmosphere: 5
Food: 5
Service: 5
Eduardo Lucio
All good. Excellent
Atmosphere: 5
Food: 5
Service: 5
MIGUEL ORDAZ
??????
Atmosphere: 5
Food: 5
Service: 5
James Zamora
This restaurant has seen better days, despite it's prime location and recent remodel, the place is a ghost town on most days and the food is mediocre and the staff are young, rude and with zero sense of customer service. This el pollo loco is the closest to my house so if I want their chicken I have to go there, but would otherwise avoid going here. I wouldn't write this negative review if they would have take the time to train their staff on customer relations, but being that they dont care, well it leaves me no choice but to do my complaining here. Management take note this place is always dirty, the soda fountain is always in a puddle of water and where is the salsa bar, was that taken out permanently? Wow leaves too much to be desired, sorry pollo loco long beach you suck!
They have some good dishes but I am always wondering where do they get those mini chickens?
Atmosphere: 1
Food: 2
Service: 2
Very small chicken
burned
Nothing good
Atmosphere: 3
Food: 2
Service: 3
The person taking my order was very pleasant and efficient! I was impressed how quickly my order was taken and ready.
Atmosphere: 5
Food: 5
Service: 5
It should be noted that I did not eat inside the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: El Pollo Loco
Getting a stuff quesadilla you expect cheese no? Barely visible pompano was bitter as eff.
Food: 3
Service: 4
Very friendly staff and dedicated to the customer
Atmosphere: 4
Food: 5
Service: 5
Good customer service, employees are so friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
the management here is great, love the staff and the food is always fresh ☺️
Atmosphere: 5
Food: 5
Service: 5
This is the only El Pollo Loco that I will visit, BECAUSE THEY NEVER GIVE OFF ANTI-WHITE RACIST VIBES LIKE ALL OF THE OTHER LOCATIONS! The workers here are PROFESSIONAL, KIND, AND COURTEOUS. So, forget about the negative reviews...I come here for that reason alone. Knowing, that I can bring my family here and be well-respected and NOT treated like some punk Gringo. Thank you staff for giving customers love, in an a society filled with senselessness and total lack of customer service. THIS PLACE I GOVE AN EASY 4-STAR REVIEW. MUCH MUCH LOVE to the entire staff... especially the young Latinas who ALWAYS SHOW ME LOVE.
Excellent service and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Service is excellent and professional
All managers are so helpful and knowledgeable
I love to come to this location
Atmosphere: 5
Food: 5
Service: 5
All good. Excellent
Atmosphere: 5
Food: 5
Service: 5
??????
Atmosphere: 5
Food: 5
Service: 5
This restaurant has seen better days, despite it's prime location and recent remodel, the place is a ghost town on most days and the food is mediocre and the staff are young, rude and with zero sense of customer service. This el pollo loco is the closest to my house so if I want their chicken I have to go there, but would otherwise avoid going here. I wouldn't write this negative review if they would have take the time to train their staff on customer relations, but being that they dont care, well it leaves me no choice but to do my complaining here. Management take note this place is always dirty, the soda fountain is always in a puddle of water and where is the salsa bar, was that taken out permanently? Wow leaves too much to be desired, sorry pollo loco long beach you suck!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pollo Bowl, Guacamole, Salad, Classic Chicken Tostada Salad Combo
Cold and old
Atmosphere: 1
Food: 1
Service: 1
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