Service is good at this location. Employees are flexible and eager to help.
Atmosphere: 5
Food: 5
Service: 5
Joe S
I just had to come here to say how courteous and professional the staff that worked this evening Tuesday 12/16/25 at the Clark Ave and Los Coyotes Diagonal location is. They were extremely busy but held everything together very well. I took my food to go and everyone at my house really enjoyed it. Thank you to the staff, great job.👏🏽👏🏽
Atmosphere: 5
Food: 5
Service: 5
Mel T
They do a great job at this Pollo Loco Location 🫡
Atmosphere: 5
Food: 5
Service: 5
t smith
food isn't prepared correctly they miss items that are suppose to be apart of the meal
Atmosphere: 2
Food: 1
Service: 2
Ily Chew
I ordered a bouble chicken salad, and there was minimal amount of chicken on the salad.
Atmosphere: 4
Food: 1
Service: 4
William Bilsland III
Clean store, convenient location, and friendly employees.
Atmosphere: 5
Food: 5
Service: 5
Jazmyn Reyes
This location constantly delivers exceptional customer service and the food is always fresh…
Atmosphere: 5
Food: 5
Service: 5
Erick Ortiz
Honestly, the best pollo loco I ate at, got a 7.99 meal everything about it was just picture perfect and tasted amazing. Had it all, sauces napkins, fresh, price. Might be cause I was starving but pretty solid.
This location has been a neighborhood staple since I was a boy. The chicken has been consistently well-cooked and flavorful throughout this time. Unfortunately, they have changed the recipe for their pico de gallo, which really was the only decent salsa they offered. This is a shame, because they had the best pico of any EPL location in SoCal. It used to be slightly green in hue and had a soupcon of lime to it. Now it's just watered down and is hardly distinguishable from the house salsa.
Errors in my order are frequent but the managers are great about making you whole again.
Atmosphere: 5
Food: 5
Service: 5
Miguel Lima
Great authentic Mexican food.
Atmosphere: 5
Food: 5
Service: 5
Shannon Phillips
One of my favorite places to grab a quick healthy bite.
Atmosphere: 5
Food: 5
Service: 5
Sarah Brown
Came in to this el pollo loco expecting nothing crazy and I was mind blown by how sweet the staff was. Every single staff member welcomed and greeted me with a smile. The service was immediate, the staff were so kind, and the food was delicious. Even the pricing was fantastic! I’ve never expected great service from a fast food restaurant but this el pollo loco went above and beyond. Will be coming back to this location and I give this store the highest review possible! Much better than any service ever offered at Chick-Fil-A.
Atmosphere: 5
Food: 5
Service: 5
Robert
This location is fantastic. Friendly employees, great food, and always quick.
Street corn bowls are the best
Atmosphere: 4
Food: 4
Service: 4
Good 👍
Atmosphere: 5
Food: 5
Service: 5
What can I say? It's El Pollo Loco.
Service is good at this location. Employees are flexible and eager to help.
Atmosphere: 5
Food: 5
Service: 5
I just had to come here to say how courteous and professional the staff that worked this evening Tuesday 12/16/25 at the Clark Ave and Los Coyotes Diagonal location is. They were extremely busy but held everything together very well. I took my food to go and everyone at my house really enjoyed it. Thank you to the staff, great job.👏🏽👏🏽
Atmosphere: 5
Food: 5
Service: 5
They do a great job at this Pollo Loco Location 🫡
Atmosphere: 5
Food: 5
Service: 5
food isn't prepared correctly they miss items that are suppose to be apart of the meal
Atmosphere: 2
Food: 1
Service: 2
I ordered a bouble chicken salad, and there was minimal amount of chicken on the salad.
Atmosphere: 4
Food: 1
Service: 4
Clean store, convenient location, and friendly employees.
Atmosphere: 5
Food: 5
Service: 5
This location constantly delivers exceptional customer service and the food is always fresh…
Atmosphere: 5
Food: 5
Service: 5
Honestly, the best pollo loco I ate at, got a 7.99 meal everything about it was just picture perfect and tasted amazing. Had it all, sauces napkins, fresh, price. Might be cause I was starving but pretty solid.
Restaurantji Recommends
This location has been a neighborhood staple since I was a boy. The chicken has been consistently well-cooked and flavorful throughout this time. Unfortunately, they have changed the recipe for their pico de gallo, which really was the only decent salsa they offered. This is a shame, because they had the best pico of any EPL location in SoCal. It used to be slightly green in hue and had a soupcon of lime to it. Now it's just watered down and is hardly distinguishable from the house salsa.
Errors in my order are frequent but the managers are great about making you whole again.
Atmosphere: 5
Food: 5
Service: 5
Great authentic Mexican food.
Atmosphere: 5
Food: 5
Service: 5
One of my favorite places to grab a quick healthy bite.
Atmosphere: 5
Food: 5
Service: 5
Came in to this el pollo loco expecting nothing crazy and I was mind blown by how sweet the staff was. Every single staff member welcomed and greeted me with a smile. The service was immediate, the staff were so kind, and the food was delicious. Even the pricing was fantastic! I’ve never expected great service from a fast food restaurant but this el pollo loco went above and beyond. Will be coming back to this location and I give this store the highest review possible! Much better than any service ever offered at Chick-Fil-A.
Atmosphere: 5
Food: 5
Service: 5
This location is fantastic. Friendly employees, great food, and always quick.
Atmosphere: 5
Food: 5
Service: 5
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