El Pollo Loco
3463 E Artesia Blvd, Long Beach
(562) 531-0476
Recent Reviews
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Inside the restaurant lobby, a motorcycle was parked. It is possible that they allow it to be parked inside the establishment, putting children and customers at risk, causing a danger.
Atmosphere: 1
It's a nice atmosphere here. Clean. And the servers are polite. And kind.
Atmosphere: 5
Food: 5
Service: 5
I ordered at the drive-through the food is good, the chicken is fresh and delicious
Food: 4
Very good food
Atmosphere: 5
Food: 5
Service: 5
Nice people here helpful
Atmosphere: 5
Food: 5
Service: 5
The sauce is bad, it doesn't work, unfortunately I put it on my food and I couldn't eat it, you should be careful
Atmosphere: 1
Food: 1
Service: 1
This location is in a center where it has a high homeless population. The employees are not customer service oriented. And now that they have installed kiosks for self-service, ordering is not going to be fun.
I'm not returning to this location, nor I recommend it.
Parking: Lock your doors, and do not leave any valuables visible.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Chicken Avocado, Guacamole
Great service ,workers make you feel a home tostadas are very fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Double Chicken Salad
Chicken is very juicy and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Leg and Thigh Chicken Mashed Potatoes and Coleslaw
Great food and quality
Employees make you feel like family
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado, Chips, Guacamole
Restaurantji Recommends
Excellent customer service, delicious and fresh food
Wheelchair accessibility: Employees very friendly to elderly people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado
This location only greet Hispanic people when they come in. The heavy set lady with the Violet highlights only greeted Hispanic customers . And asked them if they needed help working the kiosk, but not me or any other non-Hispanic people that came in .
Rude ignores Non-Hispanic customers. They forgot my drinks and my combo chips. I went back to get them the girl with the black glasses had an attitude about forgetting my order. There was a Hispanic lady behind me and she asked for more sauce and the girl with the glasses apologized to her and even thanked her for coming in.
If you only want Hispanic customers to come into your location, then that should be known but from my understanding, it’s a business and it’s welcome to anyone regardless of their race. Smfh do better!
Atmosphere: 1
Food: 3
Service: 1
Good customer service ?
Atmosphere: 5
Food: 5
Service: 5
Chicken was over cooked and nasty taste. No tortillas and no white meat at all
Excellent customer service, delicious food and juicy chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado
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