El Pollo Loco

3463 E Artesia Blvd, Long Beach
(562) 531-0476

Recent Reviews

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Sergio Lopez

The sauce is bad, it doesn't work, unfortunately I put it on my food and I couldn't eat it, you should be careful

Atmosphere: 1

Food: 1

Service: 1

Jo So

This location is in a center where it has a high homeless population. The employees are not customer service oriented. And now that they have installed kiosks for self-service, ordering is not going to be fun.

I'm not returning to this location, nor I recommend it.

Parking: Lock your doors, and do not leave any valuables visible.

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Chicken Avocado, Guacamole

Javier Ruiz

Great service ,workers make you feel a home tostadas are very fresh

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad, Double Chicken Salad

Richard Lara

Chicken is very juicy and fresh

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad, Leg and Thigh Chicken Mashed Potatoes and Coleslaw

paula Celis Renteria

Great food and quality
Employees make you feel like family

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Avocado, Chips, Guacamole

Diego Gamez

Excellent customer service, delicious and fresh food

Wheelchair accessibility: Employees very friendly to elderly people

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pollo Asado

Vienna

This location only greet Hispanic people when they come in. The heavy set lady with the Violet highlights only greeted Hispanic customers . And asked them if they needed help working the kiosk, but not me or any other non-Hispanic people that came in .
Rude ignores Non-Hispanic customers. They forgot my drinks and my combo chips. I went back to get them the girl with the black glasses had an attitude about forgetting my order. There was a Hispanic lady behind me and she asked for more sauce and the girl with the glasses apologized to her and even thanked her for coming in.
If you only want Hispanic customers to come into your location, then that should be known but from my understanding, it’s a business and it’s welcome to anyone regardless of their race. Smfh do better!

Atmosphere: 1

Food: 3

Service: 1

Lupe Cruz

Good customer service ?

Atmosphere: 5

Food: 5

Service: 5

Ignacio Reyes

Chicken was over cooked and nasty taste. No tortillas and no white meat at all

Cristian

Excellent customer service, delicious food and juicy chicken

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pollo Asado

firstdaycom

It's clean.Be kind.

Atmosphere: 5

Food: 5

Service: 5

Isel Arroyo

Check on your food!!! every time I go to this location I find hairs

Food: 1

Glenn Song

chix tacos with sides salsa and tortillas. fresh wholesome delicious ?

Atmosphere: 5

Food: 5

Service: 5

Alex G

They have considerably improved their service and remodeled the establishment!

Atmosphere: 1

Food: 1

Service: 1

Luna La

The entire staff should be fired

Vegetarian options: Not good

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Salad

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