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“Our first time at a Jack in the Box. It was quirky but good. The employees were friendly but the drive-thru was slow. This location seemed to be in a 'questionable' area....including a person hanging around near the drive-thru ordering board that wasn't an employee.“
“Went to Jack and the box. Late after hours was on my lunch break 3:40 am I was on foot no car night mgr went out of her way to assist me food was fresh hot and delicious ,
Thank you NIGHT MGR with the tattoos you're the best
Jack need to give.her a raise excellent customer service 😉“
“Customer service is cool, I come in here all the time I recomend downloading the jack in the box app and getting some deals, and even fast service. I got my order within 10 minutes and it was a lot of food, so I recomend the jack wrap and maybe even the jalapeño poppers“
“Just recently the shrinkflation has hit Jack in the Box. As of 2/15/25 the old small is the new medium drink and large drinks went from 40oz to 32 oz. I order the same meal every two weeks and now it is 5 dollars more with a smaller drink. The app has also reduced the offerings for rewards points.
Just disappointed to see this change as these restaurants pay pennies on the dollar for soda.“
“amazing food, was hot and the customer service was absolutely amazing Keysi was the one who attended me through the drive through, was very attentive and friendly. Looking forward to buying more from this location. Love the service and people here cashier made my experience even more valuable!“
“Been here countless times. A little dingey, a few bums/homeless hang out here alot. But the staff is friendly, courteous, and never have any of my orders been shorted or mixed up. That's at any hour (24hrs). Once I've had to substitute my curly fries for tacos or egg rolls, it was a win-win. All of them are highly motivated and genuinely care about the service they provide. Tip: order online you can get good specials online ordering here, download the app fools! Keep up the good work staff, this has made me hungry, later!“
“This is the best Jack in the box. The workers are always so nice & have the best customer service. They don't act like they hate there jobs like other Jack in the Boxes. Literally really kind woman work here. They are so patient too. I wish every Jack in the box had good service like this.“
“This is my favorite fast food burger chain in the area! The combination of being able to order ahead for pickup inside or at the drive thru, great menu selection, deals, and the fast service and helpful staff at this location can’t be beat.
Hands down winner if choosing between Burger King, Carl’s Jr., McDonalds, or Wendy’s. Not every menu item is the best, but I like their burgers better, the curly fries that the others do not have (yeah, McDonald’s has the best regular fries), and the variety of their other selections over those chains.
The regular menu prices are competitive for similar items, but the deals they offer—in app—are better and easier to use than McDonald’s deals. Their rewards program is more straight forward also, and you don’t have to worry about expiring points.“
“The service was really fast, which was great. It wasn't anything particularly remarkable, though. Just a straightforward transaction. I got what I needed quickly and efficiently. Pretty much exactly what you'd expect for this kind of place.“
“Always good service and that's makes the food even more tastier ?
Vegetarian options: Need salads on the menu more options forLow income customers since other fast foodChain is too good to except EBT now, most slowly sneaking in EBT machine doesn't workReality is low-key discrimination against low income customers stereotype us because we are using EBT at a city that have good images and low crime rate and the homeless are mainly being targeted but are hungry and just want to use the EBT card and get their food and eat, and it sad, mostly MCDONALD'S food chain and that's what MCDONALD'S is inputting into our children now instead of the positive way of helping those with special needs.Kids are very fast learner in these generationsShow the kids of future to help each otherThat's is hungry,feeds each other,help each other grow ? instead of focusing on how to eliminate the service for EBT card so McDonald's can have more revenue because they care about it more than securing their business with dignity and stop promoting at the drive thru with the greeting and be better with a free sample at the end of the farewell and smiles"Thank you come again"maybe you guys can upsell your seasonal foods more but other that Jack in the box is great service and fast food business at top tier ??“
“Yes I love the young ladies that work here they're very awesome Great customer service and the young workers here are very professional and very kind and they greet you and welcome you so it's very great I like it and the young ladies always have a smile in their faces which is very pleasant“
“I'm changing my 3 star review to a 5 star review because after repeated visits I have become very impressed with how the staff handles day to day operations. The day staff is incredibly friendly despite the location being in one of the rougher areas of the city.“
“This jack in the box is my favorite in Long Beach and what helps that out is employee Selena she always has a great attitude and will always be right at the register when customers come in. She will even help recommend what is good to get depending on someone’s reference if they are not sure what to order. Overall she provides excellent customer service that’s very consistent and is very professional“
“There are many reasons why I can hate and love fast food. But I love this Jack in the box for a couple different reasons.1) the other day when I came to pay for my food, the girl at the drive-thru let me know the people in front of me paid already for my stuff.. naturally I had to pay for the stuff for the people behind me... And luckily both totals were only about $0.25 apart. I thought that was nice because that could make a really big difference in somebody's day, trying to feed their kids or not having too much money.2) it's located in one of the nicest last parts of Long Beach. And it's almost not really that busy ever... Or at least it's not as busy as the McDonald's next door.3) the food quality is fine, the variety is outstanding.. and I love it because you can drive in or walk in and get your food very quickly. They also have coupons you can use that come in the mail and you save a little bit more money4) the ladies that work the drive-thru are probably the nicest ladies I've ever met in fast food. I don't know what it is about this particular restaurant but they just seem really nice maybe it's to me I don't know... but they handle their business quickly and well, they always have a smile, and I'm happy to be there customer.So if I had to give this place a grade, it would be an A-Not at all perfect, but still excellent. Total attributes make it a great place to stop and get food for yourself and family.“