Am not sure where in the world I stated I had a great time because I didn’t idk why jack would reply that to my comment I have no issue with customer service the staff are friendly and welcoming they can be busy at times so it seems their short on staff and I give it to those who have to step up and be 3 places at the same time trying to get things done am a regular customer and just recently I had a inconvenience hear I don’t blame the staff I feel like the managers who are in their office not on site or whoever own this jack put their workers for failure I always order on the app and pick up my order and so it seems their has been fraud going on now you are required to show id on orders over 44 dollars which it would be nice if they had notify on the app before purchase because when I got their to pick up i was told they had to cancel my order redo it and so forth which was very inconvenient am unable to jot down the full story but yes have a Sign or something you know but like I said I don’t blame the people who work hear and bust their self working hard I blame those who sit pretty behind their desk with higher positions who don’t have to deal with customers who can be rude and to top it off I haven’t even got a refund and this was Sunday and my bank is already processed the transaction it’s on jack now
Atmosphere: 3
Food: 3
Service: 5
Alvin Smith
This the only jack in the box I know food be cold plus lady at drive window an attitude .management should look into that one between Cherry st and Garfield Street
Toni Beasley
I had a very disappointing experience at this Jack in the Box location. While the person who took my order at the drive-through speaker was polite, the experience at the window was unacceptable. The employee who handed me my food did so carelessly—she tossed the bag out the window without making sure I had a grip on it.
When I asked for condiments, she threw a few random items into the bag and walked away before I could clarify what I actually needed. I waited at the window until another employee came back, and I calmly explained that I needed one ranch and two ketchups. Instead of helping directly, she went to ask the original (older Hispanic woman with white hair) for permission to give me the condiments.
The original employee never came to the window herself. She yelled from a distance, asking what I needed, and then handed the items to the other employee, who passed them to me—only for the window to be slammed shut in my face immediately afterward.
After that, I completely lost my appetite. The disrespect and lack of basic courtesy were astonishing. I won’t be returning to this location and I certainly wouldn’t recommend it to anyone.
Augustine A
I'm always a fan of number seven meal. Food is consistent and taste the same every time. Fresh The service here is impeccable, they give a warming family, feeling an inclusion. Just the classic, jack in the box atmosphere.One comes to expect.
Lucy Carrillo
Basically good, needs to give napkins, and receipt and make sure to ask if any sauces are needed.
Darline Lopez
I went threw drive thru lady at the drive threw speaker was so nice . I could wait to see her at the window very polite gray service smile patient I had my kids in the car I don’t usually but jack n the box I can not afford but after seeing miss Sonia face smile n great service she made my food worth it thank u miss
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jumbo Jack, Chicken Sandwich, Burger, Sandwich, Two Tacos
Honey Eyes
They ALWAYS FORGET SOMETHING! We asked for sweet n sour and they gave us bacon buttercream sauce. They forgot out water as well.
Service: 1
akayla cadena
This is the worst location I have ever been to. The workers are incredibly rude, they argue over dipping sauces, and now, for the millionth time, they gave us a lacking order. They have given us two sprite cans instead of the large we ordered and none of the sauces I added to my delivery order. Nor did anyone try to contact us over this absurd solution to not providing a large sprite. I literally cannot imagine why every single order from this location never ceases to be screwed up in one way or another. Anyways, avoid this location if you can. There’s plenty of other ones near by that don’t allow homeless people to harass you in the drive thru.
Atmosphere: 1
Food: 1
Service: 1
Angel Martinez
Thank you manager Jasmin Reyes 10/4/2024 2 am for the tiny tacos
Right when I walk through the door, you can smell the bathroom..and that should never be the first thing a customer smells when walking into a FOOD restaurant. So you have the nasty toilet water smell all over the inside of the restaurant, and there's no A/C. The cashier has a distasteful attitude and laughs thinking i asked for napkins when I asked for Ketchup after I said yes to her, asking me if I wanted Ketchup. Once I got in my car, I noticed that she didn't put napkins... not even one. The only thing nice about her was her purple plum color hair. All females working in that restaurant and none of them have good hospitality. I feel sorry for all of them!! Being humble goes a very long way, ladies!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Jumbo Jack
Ulysses Villa
Parking: Plenty and easy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Sourdough Jack, Chicken Sandwich, Burger, Fries, Two Tacos
Danny Martinez
Rude staff
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burger, Fries
mackenzie young
daisy is amazing! did her BIG ONE on my extra caramel iced coffee!
Got my drive-thru order wrong
Atmosphere: 1
Service: 1
Am not sure where in the world I stated I had a great time because I didn’t idk why jack would reply that to my comment I have no issue with customer service the staff are friendly and welcoming they can be busy at times so it seems their short on staff and I give it to those who have to step up and be 3 places at the same time trying to get things done am a regular customer and just recently I had a inconvenience hear I don’t blame the staff I feel like the managers who are in their office not on site or whoever own this jack put their workers for failure I always order on the app and pick up my order and so it seems their has been fraud going on now you are required to show id on orders over 44 dollars which it would be nice if they had notify on the app before purchase because when I got their to pick up i was told they had to cancel my order redo it and so forth which was very inconvenient am unable to jot down the full story but yes have a Sign or something you know but like I said I don’t blame the people who work hear and bust their self working hard I blame those who sit pretty behind their desk with higher positions who don’t have to deal with customers who can be rude and to top it off I haven’t even got a refund and this was Sunday and my bank is already processed the transaction it’s on jack now
Atmosphere: 3
Food: 3
Service: 5
This the only jack in the box I know food be cold plus lady at drive window an attitude .management should look into that one between Cherry st and
Garfield Street
I had a very disappointing experience at this Jack in the Box location. While the person who took my order at the drive-through speaker was polite, the experience at the window was unacceptable. The employee who handed me my food did so carelessly—she tossed the bag out the window without making sure I had a grip on it.
When I asked for condiments, she threw a few random items into the bag and walked away before I could clarify what I actually needed. I waited at the window until another employee came back, and I calmly explained that I needed one ranch and two ketchups. Instead of helping directly, she went to ask the original (older Hispanic woman with white hair) for permission to give me the condiments.
The original employee never came to the window herself. She yelled from a distance, asking what I needed, and then handed the items to the other employee, who passed them to me—only for the window to be slammed shut in my face immediately afterward.
After that, I completely lost my appetite. The disrespect and lack of basic courtesy were astonishing. I won’t be returning to this location and I certainly wouldn’t recommend it to anyone.
I'm always a fan of number seven meal.
Food is consistent and taste the same every time. Fresh
The service here is impeccable, they give a warming family, feeling an inclusion. Just the classic, jack in the box atmosphere.One comes to expect.
Basically good, needs to give napkins, and receipt and make sure to ask if any sauces are needed.
I went threw drive thru lady at the drive threw speaker was so nice . I could wait to see her at the window very polite gray service smile patient I had my kids in the car I don’t usually but jack n the box I can not afford but after seeing miss Sonia face smile n great service she made my food worth it thank u miss
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jumbo Jack, Chicken Sandwich, Burger, Sandwich, Two Tacos
They ALWAYS FORGET SOMETHING!
We asked for sweet n sour and they gave us bacon buttercream sauce. They forgot out water as well.
Service: 1
This is the worst location I have ever been to. The workers are incredibly rude, they argue over dipping sauces, and now, for the millionth time, they gave us a lacking order. They have given us two sprite cans instead of the large we ordered and none of the sauces I added to my delivery order. Nor did anyone try to contact us over this absurd solution to not providing a large sprite. I literally cannot imagine why every single order from this location never ceases to be screwed up in one way or another.
Anyways, avoid this location if you can. There’s plenty of other ones near by that don’t allow homeless people to harass you in the drive thru.
Atmosphere: 1
Food: 1
Service: 1
Thank you manager Jasmin Reyes 10/4/2024 2 am for the tiny tacos
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Smash burgers are pretty good.
Atmosphere: 4
Food: 4
Service: 4
Right when I walk through the door, you can smell the bathroom..and that should never be the first thing a customer smells when walking into a FOOD restaurant. So you have the nasty toilet water smell all over the inside of the restaurant, and there's no A/C. The cashier has a distasteful attitude and laughs thinking i asked for napkins when I asked for Ketchup after I said yes to her, asking me if I wanted Ketchup. Once I got in my car, I noticed that she didn't put napkins... not even one. The only thing nice about her was her purple plum color hair. All females working in that restaurant and none of them have good hospitality. I feel sorry for all of them!! Being humble goes a very long way, ladies!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Jumbo Jack
Parking: Plenty and easy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Sourdough Jack, Chicken Sandwich, Burger, Fries, Two Tacos
Rude staff
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burger, Fries
daisy is amazing! did her BIG ONE on my extra caramel iced coffee!
Atmosphere: 5
Food: 5
Service: 5
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