Love Jack in the box, their food is a never miss, always delicious, big burgers well seasoned and great fresh toppings. Sides are amazing shakes and drinks are always chilled and refreshing.
Monica Davis
Delicious! Double-Cheeseburger Lettuce wrap! It was piping hot and so juicy, I had to go back for extra napkins.
Mskey
No matter what day or time these employees are RUDE and Lord forbid if THEY FORGET an item! I hate the drive through!
Larry Mungarro
Drive through service was quick and my order accurate.
Ruben
Found a fly in my drink and the cap was on all the way home
Tasha Maseuli
In the morning the cashier in the front is rude she didn’t even say hi she just took my order to rush me for no reason no one else was in there🤦♀️ both bathrooms are out of order for the day I wonder what bathrooms does the employees use 🤷♀️ that’s crazy for a franchise fast food 🤦♀️😂 the drive thru cashier was nice she was running the drive thru and front bc after that the front cashier was never to be seen again. Employees in the kitchen was cussing in Mexican maybe bc they burned themselves 🤷♀️ the food was ok which was the burrito and orange juice that came in a bottle but my hash brown started falling apart when I took it out the wrapper to eat it that’s why I put a 3 star. The good thing about it was the dining room was mopped and clean. 04/10/25
Danniel Novela
Average fast food experience. Nothing to complain about. My experiences have been pleasant so far. I do love that this location is much cheaper than others. Don't mind driving a little further to save a couple bucks!
Martin Carreon
Use drive through
Jayden Mamb
i ordered uber eats they were preparing the order for 2 hours the first time i called they said it was the apps fault n said maybe it was different location and then i checked was the right location hasn’t updated 2nd call i asked they said the order just went thru and barley got it💀💀💀💀💀 idk who was talking to me but it was a girl and uber support couldn’t help because they werent preparing the food i work at a fastfood and i know the location isnt busy because its late and they didnt sound busy i asked if they could throw something free and said it wasnt her responsibility 😭😭 but it was because they are preparing it and doesn’t take that long to make a munchine meal
James Tapia
Customer service is cool, I come in here all the time I recomend downloading the jack in the box app and getting some deals, and even fast service. I got my order within 10 minutes and it was a lot of food, so I recomend the jack wrap and maybe even the jalapeño poppers
Make sure the cashier hands you back your credit card at the drive thru. The cashier not only kept my card after charging me my meal but then used my card to charge the next person's purchase!!!
Atmosphere: 3
Food: 4
Service: 1
Jackie Almeida
I call on the top executives in charge of this Jack in the Box restaurant located on Long Beach Blvd and Victoria to supervise and correct everything that is wrong there starting with the Cleaning and food handling standards I attest and testify as a customer that one of your kitchen employees was sweeping the place with gloves on, she returned to the kitchen and saw that she was not washed her hands and went to touch the food and when I told that to hispanic an employee named Jose he kicked me out of the place. Luckily the food I was waiting for was not for me, it was a delivery The employee Jose is very aggressive and rude without education. Obviously he has people on his side that allow him to treat customers like this. I have already reported him to customer service and I hope this does not happen again. I don't think it's right that because you tell them that your food was not prepared correctly or because you see a cook who is touching brooms and garbage collectors, they go to prepare your food without washing their hands Your food and that can cause you to get sick to your stomach, the guy called Jose kicks you out of the establishment because you have already made a complaits and he doesn't like you and he kicks you out, that happened to me on Friday.
Atmosphere: 1
Food: 1
Service: 1
A M
Not so great customer service. The other day went to Chick-fil-A and their customer service was excellent. Maybe learn from the best? Oh since when did you started charging for extra ranch sauce? The food is so expensive and not even good. I'm highly disappointed the quality has gone down over the years. Sad
Juan Sandoval rentals
Terrible night time staff/ management. They are never open. If they do decide to take ur order attitude is terrible. Corporate step it up this is not a good look for the brand
Atmosphere: 1
Food: 1
Service: 1
Jose Angel Covarrubias
Took long at drive through with only 2 cars ahead. Food was not fresh tasting. For the price we paid and as long as it took, I was better off at a full service restaurant.
Love Jack in the box, their food is a never miss, always delicious, big burgers well seasoned and great fresh toppings. Sides are amazing shakes and drinks are always chilled and refreshing.
Delicious! Double-Cheeseburger Lettuce wrap! It was piping hot and so juicy, I had to go back for extra napkins.
No matter what day or time these employees are RUDE and Lord forbid if THEY FORGET an item! I hate the drive through!
Drive through service was quick and my order accurate.
Found a fly in my drink and the cap was on all the way home
In the morning the cashier in the front is rude she didn’t even say hi she just took my order to rush me for no reason no one else was in there🤦♀️ both bathrooms are out of order for the day I wonder what bathrooms does the employees use 🤷♀️ that’s crazy for a franchise fast food 🤦♀️😂 the drive thru cashier was nice she was running the drive thru and front bc after that the front cashier was never to be seen again. Employees in the kitchen was cussing in Mexican maybe bc they burned themselves 🤷♀️ the food was ok which was the burrito and orange juice that came in a bottle but my hash brown started falling apart when I took it out the wrapper to eat it that’s why I put a 3 star. The good thing about it was the dining room was mopped and clean. 04/10/25
Average fast food experience. Nothing to complain about. My experiences have been pleasant so far. I do love that this location is much cheaper than others. Don't mind driving a little further to save a couple bucks!
Use drive through
i ordered uber eats they were preparing the order for 2 hours the first time i called they said it was the apps fault n said maybe it was different location and then i checked was the right location hasn’t updated 2nd call i asked they said the order just went thru and barley got it💀💀💀💀💀 idk who was talking to me but it was a girl and uber support couldn’t help because they werent preparing the food i work at a fastfood and i know the location isnt busy because its late and they didnt sound busy i asked if they could throw something free and said it wasnt her responsibility 😭😭 but it was because they are preparing it and doesn’t take that long to make a munchine meal
Customer service is cool, I come in here all the time I recomend downloading the jack in the box app and getting some deals, and even fast service. I got my order within 10 minutes and it was a lot of food, so I recomend the jack wrap and maybe even the jalapeño poppers
Restaurantji Recommends
Make sure the cashier hands you back your credit card at the drive thru. The cashier not only kept my card after charging me my meal but then used my card to charge the next person's purchase!!!
Atmosphere: 3
Food: 4
Service: 1
I call on the top executives in charge of this Jack in the Box restaurant located on Long Beach Blvd and Victoria to supervise and correct everything that is wrong there starting with the Cleaning and food handling standards I attest and testify as a customer that one of your kitchen employees was sweeping the place with gloves on, she returned to the kitchen and saw that she was not washed her hands and went to touch the food and when I told that to hispanic an employee named Jose he kicked me out of the place. Luckily the food I was waiting for was not for me, it was a delivery The employee Jose is very aggressive and rude without education. Obviously he has people on his side that allow him to treat customers like this. I have already reported him to customer service and I hope this does not happen again. I don't think it's right that because you tell them that your food was not prepared correctly or because you see a cook who is touching brooms and garbage collectors, they go to prepare your food without washing their hands Your food and that can cause you to get sick to your stomach, the guy called Jose kicks you out of the establishment because you have already made a complaits and he doesn't like you and he kicks you out, that happened to me on Friday.
Atmosphere: 1
Food: 1
Service: 1
Not so great customer service. The other day went to Chick-fil-A and their customer service was excellent. Maybe learn from the best? Oh since when did you started charging for extra ranch sauce? The food is so expensive and not even good. I'm highly disappointed the quality has gone down over the years. Sad
Terrible night time staff/ management. They are never open. If they do decide to take ur order attitude is terrible. Corporate step it up this is not a good look for the brand
Atmosphere: 1
Food: 1
Service: 1
Took long at drive through with only 2 cars ahead. Food was not fresh tasting. For the price we paid and as long as it took, I was better off at a full service restaurant.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Chicken Sandwich
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