Jack in the Box

5150 Atlantic Ave, Long Beach
(562) 423-2164

Recent Reviews

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Heck Munz

Missing items. Ordered through GrubHub not their fault. And they ( restaurant employees??) got new high pay raises?? They can’t read??!! It’s worse now a days. And food was cold !! It’s my fault too!! I’m and idiot!! Aaaaaaahhhh!!!

Hassib Kadir

Been to better locations. They are supposed to accept EBT. but they have an old machine that doesn't take the new EBT cards that have a chip--so no ebt.

The manager took my order and charged me twice even though I showed him my transaction history which showed being charged successfully the first time. The manager!

They let customers stay locked in the single restroom for hours on end--so no restroom.

Don't recommend.

LLFACE1

We want fast foods not chemical mixed. Just cause the FDA say it's ok don't make it right

Pat Perez

What can I say If you like Jack in the box you'll like this place.Food was warm.French fries with Krispy.Most importantly they were polite and got the order right

jose e vazquez

I used drive thru is ok friendly and good service and fast

Pea Gee

I always come to this Jack in the Box because it's a couple of blocks from my house. Today I stopped off on my way home from my sons Doctor appointment and decided to get breakfast here. After paying copays and what-not, I hadn't realized my bank account was as low as it was and all I had in cash was $20. I had to embarrassingly ask the gentleman at the window at around 9:30 am to downsize our breakfast to just the main meal (no drink, no extra hashbrown) he could have been rude or rolled his eyes as I have had cust. Service people do before for much less inconveniences, but he didn't. He was very accommodating. I paid for my meal and he wished me a nice day. Something so simple but very much appreciated. In customer service, the tiniest things can make a world of difference. I should have asked his name but I just wanted to get out of his hair. Thank you Wednesday morning drive through gentleman! You made what could have been a more embarrassing situation so much less so. I know this sounds like a first world problem (and maybe it is) but on some of the tougher days, it is so appreciated ❤️

Araceli Mata

Understaffed.
Poor management. But the employees are always friendly. Food is always hot and fresh after midnight

Abena B

Always good!

Ray khamo

I never have to wait except for the usual time it takes to make a burger and fries. Food is always good and service is A+ every week, I go once a week. Place is clean someone is always out there cleaning up. Thank you.

Michael Thomas

First of all let me clear My throat and the contents of my stomach Now.
the writing is on the wall and I know some of you are fast food alcoholics. Folks there's a place called homemade burgers and fries so take your lazy ass home and cook it yourself and stop all that damn complaining.

Daryl Richards

They’re always high at this location which I guess is kind of funny but they will always mess up your order and they’re always acting funny.

Atmosphere: 3

Food: 3

Service: 1

Judy In

It's 8:45 am on a Sunday morning. The drive thru had a long line; so I decided to go inside. The doors were locked. This is actually the 2nd time that it's happened. Is it only drive thru? I'm disappointed. Will not be coming here again.

Atmosphere: 1

Food: 1

Service: 1

Charlotte Hamster

They’re always high at this location which I guess is kind of funny but they will always mess up your order and they’re always acting funny.

No Middle

Been coming here since it opened. Service has gone down hill. Every time I come here there is something new or different on the menu. However employees aren’t able or willing to help or answer simple questions on such items. Order was wrong, food cold and took forever. Hector was especially the worst, rude and unprofessional !! Smh. Also why is the iced coffee always off ? Tastes bitter and burnet. Always!

Food: 2

Service: 1

Jonathan Gillette

Very kind employees and always a great experience!

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