Jack in the Box

Please contact your point of sale(POS) service provider ASAP to ensure your POS system will allow snap EBT chip cards to "fallback" to magnetic strip transactions. Ask your POS provider to fully update your POS to fully support snap EBT chip cards.
Tell your POS provider that the snap EBT chip card will use:

-standard EMV Chips
-both contact only card and dial interface
-New EBT Application Identifier: (AID):A0000000044542
220 service code on Track II of the magstripe

If your POS Provider needs more information tell them to contact their third party processor(TPP)

This communication to retailers to update state wide has been shared as of January 2025. The overall rate that was given of 1 for this review was for this reason. For it is nearly April 2025 now. ⚠️Cause Attention is Needed⚠️

And please post something inside your location on the doors, and at the counter to inform those who visit your location with SNAP EBT of your systems not being in compliance with this system update until it is in compliance, or if it just isn't going to be. Communication is Key and comes As a courtesy to your employees and customers and to save everyone the situation that comes from it, which is ,Employees being upset for making food that can't be paid for because of this update not being made in POS, and people that order apologizing for not being able to pay for it and being sent away embarrassed. Please follow through with this. Thank you.
Also For a Multi-Million-Billion dollar company to not care to be in compliance for those less fortunate is truly sad. May those reading this take the Lords Golden Rule found in Matthew 7:12 in to consideration and Peace be with you all.

Much busier around lunch time, though you know none of those orders are sitting, they're fresh! Hard to knock fresh and almost too hott fries when they come calling.

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Chicken Sandwich

Parking: Always cooked upon order

Kid-friendliness: Clean

Wheelchair accessibility: Yes

Recommended dishes: Egg Rolls, Fries

Bathroom clean OJ cold fresh

Atmosphere: 4

Food: 5

Service: 4

Consistently disappointing. Employees don’t care. Food was cold and missing ingredients.

Atmosphere: 2

Food: 1

Service: 1

Excellent ?

Atmosphere: 5

Food: 5

Service: 5

It feels like the people that work here don't like their jobs and take it out on the customers that come in. There is zero empathy or attention to service. I felt profiled coming in. We are and asked for the restroom and some lady that worked there that was on her phone the whole time just told us that the restrooms were out of order when they were not. Does anyone even address these issues or will it continue to be a bottom level underground Jack n the Box? We had a couple of chicken sandwiches below par and were refused for restroom service. Unbelievable, we will never return to this location.

Atmosphere: 1

Food: 1

Service: 1

I arrived at 10:35pm (restaurant closes at 11pm), no other customer was inside the restaurant besides me and I waited around 10 min in order to being taken my order... suddenly, customers started to arrived and the waiting line was getting bigger and bigger.

The guy in the photo gave me the worst customer service I'd ever had... he messed up the order, and somehow, he was blaming it to me.
He was working and attending customers like he hated that job and like it is our fault that he's a mediocre...

I won't come back at all...

Atmosphere: 1

Food: 3

Service: 1

Great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Food is great at all Jack's.
Location wasn't the best, and wait time could improve a lot. I gave 4 stars but more like 3.5.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Jumbo Jack

Use the app. 2 jumbo Jack's $5

Atmosphere: 5

Food: 5

Service: 5

Big line!!drive thru... But they work faster

Atmosphere: 4

Food: 5

Service: 5

Great customer service here will be coming back my food here is always delicious very hard workers here:)

Atmosphere: 5

Food: 5

Service: 5

There is only one restroom for customers and it's out of order, the employee said the pipes were busted but there's another restroom right next to it but it's only for employees. And I saw an employee go in and use it. I don't normally complain but it's been a couple of times now. And really had to go.

Gloria served us and amazing service, friendly and efficient.

Atmosphere: 5

Food: 5

Service: 5