Jack in the Box

I hate leaving bad reviews but I will when I feel strong enough about leaving one. Where to begin. I used to work at this location around 1992. I worked here for 2 years and was my first job. I had two gold rings I was forced to be removed from management and they were stolen. I never received them back but the manager was fired. What about my gold rings? I still had love for the tacos with pickles and remained to be a loyal customer even though some bad experiences working there. Have had quite a few instances where I'm missing my sauces or my fries, soda with no syrup, etc. Today, I felt like having my tacos with pickles and was asked how many slices I wanted per taco. I thought, wow they have great customer service to ask how many I wanted. Then was told it's .15 per slice of pickle. So I asked since when did they start this that I've been a customer for many years. So I asked, do you deduct .15 per slice of pickle for those many customers who hate pickles. The answer is no and the price is a fixed price. The point is the price you have on the menu must include the meat, cheese if any, pickles apparently, onions, bun, lettuce, etc. Start deducting .15 off every item not wanted, per item, per guest. See how that goes for you.

Atmosphere: 1

Food: 1

Service: 1

SERVICE TOO SLOW 🐌 customer service is not very good

Atmosphere: 1

Food: 3

Service: 1

It's Jack in the Box so...........
At least employees always nice?

Atmosphere: 1

Food: 2

Service: 3

Service was awesome. Store was clean. My food was hot. I have no complaints at all

Atmosphere: 5

Food: 5

Service: 5

Last time I ordered I thought about giving a review because food was missing but I didn’t now I’m so tired of them always forgetting stuff!!! If I order a drink please give straws next time!! It’s so simple!

Tiny tacos. What are these things and why has no one ever told me about them? I tried them for the first time a few nights ago and I have now had them three times. It's like miniature nacho tacos in a box. I don't know.... just a perfect little terrible snack:-)

Food: 5

Service: 5

The service is lacking , I understand the time are changing, we now input are orders, but we should not forget how to interact with the customer how to speak and act I you want to be there my second complaint why are your restroom not working for paying customers

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Sandwich

Great customer service 👏

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

This place has the worst customer service I’ve ever been to in my life. I have never been more disappointed with a jack in the box.

Atmosphere: 1

Food: 2

Service: 1

One of the worst around. Staff seem to be pissed and/or maybe they just serve people old, cold, and nasty food. Hate that I wasted my money here!

Atmosphere: 1

Food: 1

Service: 1

If I could give 0 stars I would. The staff on the morning/late-night shift (5:30am) are the rudest employees I have ever met. They refused to answer questions, interrupted me, were sarcastic and in the end refused to take me order. I ride past this shop every day and will NEVER be coming back

Service: 1

rude drive through employee on the speakerphone

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Jumbo Jack

Very filling & great prices.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sourdough Jack, Egg Rolls, Two Tacos

One of the most cleanest Jack the box's I've ever been to

Atmosphere: 5

Food: 5

Service: 5

This place has to be the worst fast food restaurant I've ever been through in Long Beach I came here and they wouldn't even let me use the restroom because I'm black cuz I seen them let someone else that was Mexican go inside I asked him repeatedly if I can use the restroom and I said there's no out of order sign and they just refuse to let me use it then when I went to order my food they overcharged me this place is racist and I didn't see not one black employee or white employee none of them spoke nobody should ever go here if you feel like you are hungry cuz this is not the place to go